Revenue Cycle Quality Specialist

SSM Health; Missouri; Hybrid; USD 52.000 - 78.000; Vollzeit

Zusammenfassung

SSM Health is seeking a QA Auditor to perform monthly quality audits across Revenue Cycle functions. You will review data in key systems, provide objective feedback to department managers, and support continuous improvement initiatives.

The role emphasizes collaboration, data analysis, and timely correction of identified issues. Qualifications include a Bachelor's degree and at least three years of related experience, with strong revenue cycle knowledge and Epic experience.

Qualifikationen

• Bachelor's degree or equivalent combination of education and experience.
• Three years' experience in a related role.
• Strong understanding of revenue cycle processes.
• Experience with patient registration or authorization; proficient computer skills; excellent communication.

Aufgaben

• Perform monthly quality audits within assigned department functions to ensure data accuracy.
• Prepare audit performance reports for department and leadership review.
• Provide constructive feedback to managers and staff to drive continuous improvement.
• Identify and communicate errors found during audits and support corrective actions.
• Assist with data analysis and reporting to support Revenue Cycle.
• Conduct barrier and root-cause analyses to find improvement opportunities.

Kenntnisse

Revenue cycle

Patient registration

Epic

Communication skills

Ausbildung

Bachelor's degree

Tools

Epic EMR

Jobbeschreibung

It's more than a career, it's a calling.

MO-REMOTE

Worker Type

Regular

Job Highlights

Join a team where your work matters—every moment, every patient, every community. At SSM Health, you’ll be empowered to grow, supported to thrive, and inspired to make a lasting impact.

Qualifications

Strong understanding of revenue cycle processes. Experience with patient registration or authorization, Epic, proficient computer skills, and excellent communication skills.

Schedule

Full Time. Monday-Friday, flexible hours between 6am - 5pm

Location

Remote - reside in MO, IL, OK, or WI

At SSM Health, we believe in providing our employees with a fulfilling career. We strive to create an environment where individuals can grow both personally and professionally. Our company values diversity, innovation, and collaboration, and we are committed to making a positive impact on the communities we serve.

Joining SSM Health means becoming part of a team that is dedicated to providing exceptional patient care and making a difference in people's lives. Our employees are passionate about what they do, and their commitment to our mission is what sets us apart.

Remote work

This position may be eligible for remote work in accordance with SSM policies. Note that remote work is not permissible in some states; Human Resources should be consulted for additional information and guidance.

*Candidates must reside in MO, IL, OK, or WI

Job Summary

Performs monthly quality audits as assigned. Provides objective and supportive feedback to the department managers and staff responsible for each functional area to ensure errors are addressed and processes improved.

Job Responsibilities and Requirements

PRIMARY RESPONSIBILITIES

• Conducts routine monthly audits within the assigned department functions to ensure that information in key systems is accurate and that policies and procedures are being followed.
• Prepares reports on monthly audit performance for review by department and company leadership.
• Provides constructive, fair feedback to managers and staff on the various department teams. Assists in design improvement plans and educates staff to instill a culture of continuous improvement across the department.
• Ensures that errors that are discovered during audits are communicated and corrected in a timely manner.
• Facilitates collaborative work sessions to discuss quality issues, projects, and programs.
• Assists with data analysis and report creation to support the entire Revenue Cycle.
• Performs barrier and root cause analyses to identify improvement opportunities and identify best practices.
• Performs other duties as assigned.

EDUCATION

• Bachelor's degree or equivalent combination of education and experience

EXPERIENCE

• Three years' experience

PHYSICAL REQUIREMENTS

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS

• None

Department

8700050033 QA and Training

Work Shift

Day Shift (United States of America)

Scheduled Weekly Hours

40

SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. (https://www.ssmhealth.com/privacy-notices-terms-of-use/non-discrimination?_ga=2.205881493.704955970.1667719643)