Quality Professional aka our Quality & Compliance Champion!

Socket.dev; Raleigh (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Flexible schedule opportunities

Supportive team collaboration

Probably too much coffee

Meaningful work that truly matters

Job summary

IntelliChoice Home Care is seeking a Qualified Professional to lead a team serving individuals with IDD, coordinating care and ensuring high quality services. You will advocate for clients and families and bring calm to chaotic schedules.

The role emphasizes leadership, communication, and a compassionate, team-focused approach within a supportive family-owned company.

Qualifications

• Minimum two years of full-time experience with IDD.
• Bachelor's in human services with relevant IDD experience or four years in a non-related field with IDD experience.
• Two years supervisory experience preferred.

Responsibilities

• Lead and support an amazing team.
• Advocate for clients and families.
• Coordinate care and ensure quality services.
• Use your communication superpowers daily.
• Bring calm to chaos like the professional you are.

Skills

Leadership

Problem solving

Communication

Teamwork

Multitasking

Organization under pressure

Education

Bachelor's degree in human services

Two years IDD full-time experience

Two years supervisory experience

Job description

Qualified Professional (QP) - Herd Cats, Change Lives, Be Awesome

Are you equal parts leader, problem solver, therapist, scheduler, cheerleader, and professional "figure-it-outer"? Perfect. You might be our next QP!

We're looking for a Qualified Professional to lead a team supporting individuals with Intellectual and Developmental Disabilities while helping keep services running smoothly (and occasionally surviving group texts and last-minute schedule changes).

At IntelliChoice Home Care, you're part of our family that values compassion, transparency, and support. We just celebrated 17 years of care, and we did so as a small, family owned company. Nothing corporate about us! We're not just filling shifts we're building meaningful

What You'll Do:

• Lead and support an amazing team
• Advocate for clients and families
• Coordinate care and ensure quality services
• Use your communication superpowers daily
• Bring calm to chaos like the professional you are

What You Get:

• Competitive pay
• Flexible schedule opportunities
• A supportive team that actually helps each other
• Probably too much coffee
• Meaningful work that truly matters

We're looking for someone who is:

• Organized-ish under pressure
• Compassionate and team-focused
• A strong communicator
• Able to multitask without spontaneously combusting

EDUCATION AND EXPERIENCE REQUIREMENTS:

A minimum of two years of full-time experience with IDD is required

• Bachelor's Degree in a human service field, and a minimum of two years of full-time experience working with the I/DD population.
• -OR-
• A bachelor's degree in a non-related field and a minimum of four years full-time experience working with the I/DD population.
• Two (2) years of supervisory experience, preferably in the human services industry.
• Professional-level knowledge of federal and state assistance programs for the IDD population.
• Knowledgeable in case management principles, procedures, and practices.
• Working knowledge of the behavioral sciences and allied disciplines involved in the evaluation, care, and treatment of people with intellectual & developmental disabilities, mental health, and co-occurring disorders.