Quality & Process Improvement Leader

Avient-; Kennesaw (GA); On-site; USD 85,000 - 120,000; Full time

Job summary

Avient Corporation is seeking a Quality Manager to oversee the plant's quality system and product testing, with responsibility for the entire Quality Department. The role involves coordinating customer interactions, managing CAPA actions, and ensuring ISO 9001 compliance while driving continuous improvement.

The position requires a Bachelor's degree and 5+ years in manufacturing and quality leadership, with proficiency in SAP and ETQ.

Qualifications

• Bachelor’s Degree or equivalent experience.
• 5+ years of experience in manufacturing environment.
• 5+ years of experience in a Quality leadership role.
• 5+ years’ experience in Problem Solving Techniques and Root Cause Analysis.
• Quality System Management with ISO experience, highly preferred.
• Lean Six Sigma Continuous Improvement experience, highly preferred.
• Experience managing coloracuity, preferred.

Responsibilities

• Represents the plant and Avient in dealings with customers, the technology community, and the commercial group.
• Resolves and communicates customer complaints.
• Manages technical and quality questions from internal and external sources.
• Oversees that all manufacturing-related processes are in control and that all product produced at the facility meets the requirements of the end-use customer.
• Ensures process conditions are monitored and controlled for product consistency and according to specified conditions.
• Ensures that product and process changes are made only according to the sequence of activities specified in the appropriate and related processes and procedures.
• Oversees testing in accordance to Avient’s procedures and ensures all product grading is accomplished in a timely and accurate manner.
• Coordinates investigation and corrective action on all plant-related customer complaints.
• Uses Customer Feedback and CAPA modules in ETQ Software to document complaint information and subsequent actions.
• Utilizes Quality, Engineering, Manufacturing, and Technical Associates to investigate complaints and initiate appropriate corrective actions.
• Assesses training needs and provides training to lab/production employees.
• Owns and manages the processes and procedures to maintain certification and applicable regulatory requirements, as needed and assigned, including ISO 9001.
• Manages plant-specific continuous improvement processes, including Quality and Process Engineering projects and system enhancements.
• Other duties as assigned.

Skills

Quality leadership

Problem solving

Root cause analysis

Cross-functional collaboration

Process monitoring

Education

Bachelor’s Degree

Tools

SAP

ETQ Software

Microsoft Office

Job description

Avient Corporation is seeking a Quality Manager to oversee the plant's quality system and product testing, with responsibility for the entire Quality Department. The role involves coordinating customer interactions, managing CAPA actions, and ensuring ISO 9001 compliance while driving continuous improvement.

The position requires a Bachelor's degree and 5+ years in manufacturing and quality leadership, with proficiency in SAP and ETQ.