Quality & Process Improvement Lead - CMMI Services

Bluehawk LLC, Intelligence Services; West Palm Beach (FL); On-site; USD 75,000 - 105,000; Full time

Job summary

Bluehawk, LLC is seeking a passionate Quality and Process Improvement Specialist to lead our internal coordination efforts toward a CMMI V3.0 Maturity Level 3 for Services rating. You will drive implementation, map processes, and coordinate cross-functional teams.

The ideal candidate has 3+ years in CMMI/ISO, strong documentation and auditing experience, and a bachelor’s in engineering or CS. Excellent communication and change management skills are essential.

Qualifications

• 3+ years of experience supporting CMMI implementation or process improvement.
• Strong understanding of CMMI V3.0 L3 SVCS and ISO 9001/ISO 20000.
• Experience with process mapping, documentation, and internal auditing.
• Bachelor’s degree in Engineering, CS, or related field.

Responsibilities

• Develop, implement, and maintain CMMI V3.0 L3 Services, ISO 9001 and ISO 20000 processes and procedures.
• Conduct gap analyses against CMMI/ISO requirements and identify areas for improvement.
• Coordinate across internal teams for CMMI Services implementation.
• Prepare documentation and reports for CMMI appraisals and ISO audits.
• Coordinate internal audits and readiness reviews for compliance with CMMI standards.
• Foster a culture of continuous improvement and quality management.
• Provide guidance on process improvement initiatives and best practices.
• Provide coaching and change management support to teams adopting new processes.

Skills

Communication

Interpersonal skills

Analytical thinking

Problem solving

Cross-functional collaboration

Education

Bachelor’s degree in Engineering, Computer Science, or a related field

Job description

Bluehawk, LLC is seeking a passionate Quality and Process Improvement Specialist to lead our internal coordination efforts toward a CMMI V3.0 Maturity Level 3 for Services rating. You will drive implementation, map processes, and coordinate cross-functional teams.

The ideal candidate has 3+ years in CMMI/ISO, strong documentation and auditing experience, and a bachelor’s in engineering or CS. Excellent communication and change management skills are essential.