Quality & Patient Safety Nurse

Softechub; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Softechub is seeking a Clinical Quality Improvement professional in the United States with active licensure and at least eight years of healthcare experience. The role focuses on patient safety, infection prevention, and EVS policy through rigorous evaluation and policy development.

Responsibilities include authoring clinical benchmarks and long-chart scenarios, evaluating chart data for meaningful trends, and ensuring outputs meet clinical accuracy, safety, and regulatory standards.

Qualifications

• 8 years of experience in a relevant healthcare discipline.
• Active professional license or board certification where applicable.
• Experience in clinical practice, healthcare operations, medical review, or data annotation is preferred.

Responsibilities

• Clinical Benchmark Authoring & Task Design in the assigned discipline.
• Longitudinal Chart Synthesis to identify trends and risks.
• Clinical Accuracy & Safety Review of outputs for care settings.
• Rubric Application & Scoring using defined evaluation criteria.
• Cross-Functional Review across physicians, nurses, therapists, and other professionals.
• Iterative Refinement based on calibration feedback to align with standards.
• Escalation & Quality Ownership for clinical or rubric ambiguities.

Skills

Clinical quality improvement

Patient safety

Infection prevention

Education

Bachelor’s degree or higher in healthcare

Job description

Clinical Quality Improvement, Patient Safety, Infection Prevention, and EVS Policy. 8 years of experience. Licence: RN, CIC, CPHQ, or CPPS or equivalent.

Duties

• Clinical Benchmark Authoring & Task Design: Develop high-difficulty clinical tasks, long-chart scenarios, realistic workplace cases, gold-standard answers, and evaluation criteria within the assigned discipline
• Longitudinal Chart Synthesis: Evaluate fragmented, multi-encounter records and identify clinically meaningful trends, contradictions, omissions, risks, and required actions
• Clinical Accuracy & Safety Review: Assess whether outputs are clinically accurate, practical, evidence-aligned, patient-safe, and appropriate for the relevant care setting
• Rubric Application & Scoring: Apply evaluation criteria defined by the Functional SME Lead to assess outputs for clinical reasoning, terminology, documentation quality, regulatory alignment, payer accuracy, and patient-safety implications
• Specialty Task Evaluation: Depending on the assigned area, review tasks involving mobility and discharge planning, swallow and diet-texture recommendations, medical necessity, prior authorization, claims and denials, nutrition support, diabetes management, psychosocial safety, infection…
• Peer Review & Calibration - Senior Track: Review and calibrate pod members’ work, resolve edge-case ambiguities, identify rubric inconsistencies, and maintain day-to-day quality standards
• Cross-Functional Review: Evaluate tasks that require coordination across physicians, nurses, therapists, pharmacists, social workers, dietitians, coders, case managers, payers, laboratory professionals, or emergency personnel
• Iterative Refinement: Incorporate calibration feedback, revise task content and solutions, and participate in multiple critique cycles to align deliverables with project standards
• Escalation & Quality Ownership - Senior Track: Escalate genuine clinical, regulatory, or rubric ambiguities to the Functional SME Lead and support consistent decision-making across the pod
• Bachelor’s degree, graduate degree, professional degree, or equivalent practical experience in a relevant healthcare discipline
• Active professional license, board certification, or recognized industry credential where applicable
• Experience in clinical practice, healthcare operations, medical review, AI evaluation, data annotation, content review, quality assurance, clinical documentation, or a related analytical role is preferred
• Prior experience reviewing expert work, creating clinical education content, developing assessment materials, or participating in quality‑improvement programs is advantageous

Required experience

• 8 years of experience
• Active PT, OT, SLP, RN, RD/RDN, LCSW, PharmD, MD, DO, or other applicable professional license.
• Licence: RN, CIC, CPHQ, or CPPS or equivalent

12 weeks

Hours

Full-time or Part time. 40h or 20h per week with 4 hours PST overlap.

Time-zone overlap

4 hours PST overlap

United States

Application steps

• ICF
• Assessment
• DM review