Quality Operations Supervisor

Integrated Commercialization, LLC; Brooks (KY); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision

Backup dependent care

Adoption assistance

Job summary

Integrated Commercialization, LLC in Brooks, KY, is seeking a Quality Assurance/Control professional to implement and maintain QA/QC efforts at Cencora Specialty Group distribution centers. You will ensure regulatory compliance, calibration, validation and change control for GMP processes while leading a small team and driving continuous improvement.

The role requires a four-year degree and 4+ years of related experience, strong analytical abilities, and effective communication.

Qualifications

• Requires a four-year degree and 4+ years of related experience.
• Strong analytical and problem-solving skills.
• Ability to communicate effectively, both orally and in writing.
• Knowledge of regulatory compliance matters.
• Experience with GMP processes and quality systems.

Responsibilities

• Support front line operations supervisors in determining root causes using root cause methods.
• Monitor supplier quality issues and coordinate corrective actions.
• Ensure equipment used for GMP processes is compliant with SOPs, calibration, validation and change control.
• Evaluate temperature controlled shipping containers.
• Provide guidance on quality matters such as relabeling.
• Supervise 1–3 associates.
• Develop and analyze reports for quality indicators across DC support functions.
• Maintain relationships with internal customers and regulatory organizations.
• Assist in client audits and gather supporting documents.
• Lead continuous improvement efforts.
• Be on call for temperature excursions or quality emergencies.
• Perform related duties as assigned.

Skills

Analytical skills

Communication skills

Organizational skills

Leadership

Problem solving

Microsoft Office

Warehouse knowledge

Regulatory compliance

Education

Bachelor’s degree

Tools

Warehouse management systems

Microsoft Office Suite

Job description

Job Details

Shift Hours: Monday- Friday 7am-3:30pm/8am-4:30pm. Please note, flexibility in schedule will be required based on business needs, this can include working different hours or days.

Location: This position is located onsite at our facility in Brooks, KY. There is no option for remote or hybrid work.

Under general supervision of the Quality Manager, implements and maintains quality assurance/control efforts at the Cencora Specialty Group distribution centers. This role has responsibility for ensuring compliance with appropriate quality, regulatory and validation guidelines.

Responsibilities

• Support front line operations supervisors in determining root causes by teaching/facilitating the use of various root cause methods.
• Monitors distribution center supplier quality Issue CARs as necessary and work through appropriate channels in both organizations to correct issues.
• Ensures distribution center equipment used for GMP processes is compliant with SOPs such as calibration, validation and change control.
• Participate in the evaluation of temperature controlled shipping containers.
• Provides guidance to operations staff for quality related matters such as relabeling.
• Supervise one, up to three associates.
• Develop and analyze reports for quality indicators of DC support functions such as process audits, client audit results, title product returns, complaints and deviations.
• Maintains effective working relationships with internal customers, and customer quality and regulatory organizations.
• Host and gather supporting documents during client audits.
• Responsible for implementing continuous improvement efforts.
• Must be willing to work extended hours, as needed, in order to meet productivity goals.
• Must be able to be on call for temperature excursions and/or quality related emergencies.
• Performs related duties as assigned.

Education

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four year degree program. Normally requires a minimum of four (4) years directly related and progressively responsible experience.

Skills and Abilities

• Good analytical, conceptual and problem solving skills to evaluate business problems and apply knowledge to identify appropriate solutions.
• Ability to communicate effectively both orally and in writing; good group presentation skills.
• Strong organizational skills attention to detail.
• Good interpersonal skills.
• Good relationship building skills.
• Good leadership skills.
• Excellent analytical, statistical and mathematical skills.
• Problem solving; Ability to resolve issues effectively and efficiently.
• Knowledge of computers to operate effectively with Microsoft Office Suite of applications.
• Working knowledge of warehouse operations and automated warehouse operating systems.
• Working knowledge of regulatory compliance matters.
• Ability to train, motivate and direct the work of others.
• Strong decision making skills.

What Cencora offers

• We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day.
• In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness.
• This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
• To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Full time

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [e-mail]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned.

Affiliated Companies

Integrated Commercialization, LLC

Cencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them.

We’re a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health.

For details, visit https://www.virtualfairhub.com/cencora