Quality Operations Specialist, FAA Certified Repair Station

Textron Inc.; Fort Worth (TX); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

9/80 work schedule

PTO 80 hours

Vacation time 120 hours

Holidays 12-13 per year

Parental leave 6 weeks

Tuition reimbursement

Health insurance

Job summary

Bell Textron Inc. Fort Worth, TX seeks a Quality Operations Specialist for its FAA Certified Repair Station. This role coordinates and validates repair work to ensure compliance with Bell data, RSQM, QMS, and FAA regulations, interfacing with FAA and Bell management.

The position oversees documentation, training, audits, and RCCA, requiring a background in aviation quality and experience with RSQM, AS9100, and FAA oversight. Collaborative and detail-oriented professionals are encouraged to apply.

Qualifications

• 4-year bachelor’s degree in a related field.
• 2+ years’ experience as a Quality Professional in aerospace.
• Ability to read blueprints and specifications; attention to traceability.
• Familiarity with RSQM, AS9100 audits, CASS systems, and FAA oversight.
• Strong analytical, problem-solving, and documentation skills.
• Proficient with SAP, Enovia, Power BI, and MS Office.

Responsibilities

• Coordinate repair-station work to ensure RSQM and FAA Part 145 compliance.
• Manage documentation, revision control, training, catalogs, and audits.
• Oversee training content in Textron University and certify staff.
• Provide technical guidance on documentation and regulatory compliance.
• Participate in audits (internal and RCCA) and support surveillance.
• Prepare documentation for audits, FAA/EASA reviews, and customer checks.
• Collaborate with Engineering, Supplier Quality, Procurement, and Aftermarket.

Skills

Quality management

Documentation control

Regulatory compliance

Cross-functional teamwork

Aviation quality

Education

Bachelor’s degree in Business Administration, Industrial Technology/Management, Engineering

Tools

SAP

Enovia

Power BI

3DX

Catia 6

Excel/Office

Job description

Quality Operations Specialist, FAA Certified Repair Station

We’re more than aviation experts, we’re pioneers. We challenge what’s possible. From breaking the sound barrier to advanced tiltrotor systems. Today, Bell is shaping the future of aviation through specialized engineering. And we want you.

We are developing the future of Army Aviation with the Bell MV-75, part of the US Army’s Future Vertical Lift (FVL) modernization effort. We are also developing the Bell 525 Relentless, and Bell’s X-76, a High-Speed Vertical Take-Off and Landing (HSVTOL) program, a next generation stop-fold aircraft.

This role is onsite at Bells Fort Worth, TX Headquarters.

Description

FAA Certified Repair Station Quality Operations

The Quality Operations Specialist for the FAA Certified Repair Station is responsible for coordinating and validating all repair station work performed on Bell components to ensure compliance with Bell technical data, the Repair Station Quality Manual (RSQM), Quality Management System requirements, and FAA regulations.

This role oversees repair station documentation, revision control, training consistency, database accuracy, and formal audit compliance, including annual internal audits through the CASS system.

The position serves as a key interface between internal Bell Repair Station Operations, the FAA Flight District Standards Office (FSDO) and Bell Management.

The position reports to the Senior Manager Civil Certification and interfaces directly with the Bell Training Academy and Flight Research Center management and staff.

What you’ll be doing as a Quality Operations Specialist, FAA Certified Repair Station:

• Support Quality activities for the Bell Fort Worth repair station by assisting as a point of contact, overseeing repair station capabilities and ensuring all work complies with the RSQM, Bell drawings/specifications, technical manuals, and FAA Part 145 requirements, as well as staying current on regulatory changes and their implementation.

• Assist with repair station documentation, records, and revision control by reviewing and validating incoming repair documentation (e.g., FAA Form 8130-3, teardown reports, inspections, test data, certifications, traceability), maintaining and revising the RSQM, Training Manual, and Forms Manual, and ensuring accurate, up-to-date capability listings, audits, documentation records, and personnel qualifications in the Repair Station Database and Roster.

• Support the administration and coordination repair station training within Textron University, including creating, updating, assigning, and tracking training content related to procedures, documentation requirements, FAA regulations, RSQM updates, and Quality Operations processes, while ensuring all authorized personnel meet required training and certification standards.

• Provide Quality Operations support by furnishing technical guidance to area managers, supervisors, and inspectors on documentation and FAA compliance, and supporting Quality Ops, Engineering, and Supplier Quality investigations with repair station documentation, traceability records, and historical data.

• Participate in audit and surveillance activities by conducting routine documentation audits and annual internal audits (CASS) of repair station work, capabilities, and personnel; ensuring compliance with RSQM, FAA, AS9100, recordkeeping and retention requirements; and validating effective, sustained RCCA for internal and external audit findings.

• Support external oversight and customer confidence by preparing documentation packages, revision histories, and findings summaries for formal repair station audits, FAA/EASA surveillance events, and customer compliance reviews.

• Assist cross-functional coordination by representing the repair station in reviews with Engineering, Supplier Quality, Procurement, and Aftermarket Services. Provide updates on repair station performance, training compliance, audit results, RCCA effectiveness, regulatory risks, and supplying documentation trends, training data, audit findings, and RSQM revisions to support capability evaluations.

Qualifications

Skills You Bring To this Role:

• 4-year bachelor’s degree (BS/BA) in Business Administration, Industrial Technology/Management, Engineering, or similar field.

• At least 2 years’ experience as a Quality Professional in the aerospace industry, including exposure to FAA 14 CFR Part 21 and 145 regulations, familiarity with RSQM structure, AS9100 audits, CASS auditing systems, FAA oversight activities, and broader regulatory frameworks (FAA/EASA/AS9100/AS9110).

• Ability to read and interpret blueprints, specifications, reports, procedures, and certifications; experience in detail and component manufacturing, metal and composite repairs, and component assembly; strong analytical and problem-solving skills with emphasis on traceability and recordkeeping accuracy.

• Experience with SAP, Enovia, Power BI, 3DX, Catia 6, plus strong computer skills including Microsoft Excel, Word, PowerPoint, and related applications.

• Demonstrated focus on Quality & Compliance, documentation and revision control, audit execution and RCCA validation, training development and administration, and Six Sigma Green Belt (or other Continuous Improvement) certification.

• Demonstrated leadership and strong interpersonal skills; ability to collaborate and influence across departments; comfort interacting with management, customers, and regulatory authorities; strength in technical interpretation and cross-functional communication.

NOTE: Bell/Textron Relocation Assistance is NOT available for this role.

What We Offer You in Return:

• You’ll be off every other Friday with our 9/80 work schedule

• 80 hours of Personal Time Off (PTO)

• 120 hours Vacation time

• 12-13 paid holidays per year

• 6 weeks parental leave

• Tuition reimbursement

• Competitive salary

• Comprehensive health insurance

• On-site clinic, pharmacy, physical therapy, and licensed counselor

• Access to more than 11 Employee Resource Groups

• And so much more

It's time to make your mark on the future of aviation. Join us on this mission, and let’s make history together.

We are on a journey to amplify innovation, cultivate purpose and bridge experiences by fostering a culture that is driven by unique perspectives, voices and values.

AI Readiness:

Textron expects employees to use AI-enabled tools responsibly and effectively. Candidates should be comfortable learning and applying these tools, evaluating AI-generated output with sound judgment, and using AI in line with company policy and ethical standards. Prior experience with specific tools is not required — we value curiosity, adaptability, and good judgment.

EEO Statement

Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex (including pregnancy and sexual orientation), genetic information or any other characteristic protected by law.

This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). The ITAR/EAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee. Non-U.S. persons selected must meet eligibility requirements for access to export-restricted information.

Recruiting Company: Bell Textron Inc.
Primary Location: US-Texas-Fort Worth
Job Function: Quality
Schedule: Full-time
Job Level: Individual Contributor
Job Type: Standard
Shift: First Shift
Relocation: Unavailable
Travel: Yes, 5 % of the Time
Job Posting: 10/30/2026, 11:58:00 AM
Job Number: 345930