Quality & Operations Manager – HIV Care Programs

Civicworks; Tallahassee (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

The Florida Department of Health in Tallahassee seeks a Quality and Operations Manager for the HIV/AIDS Patient Care and Treatment Access Program. This supervisory role demands expertise in quality improvement, strategic planning, and program evaluation, with responsibility for staff supervision, performance appraisals, and disciplinary actions.

The position emphasizes strong leadership, oversight of program implementation, and ongoing evaluation to ensure high-quality patient care and treatment

Qualifications

• Knowledge of quality improvement techniques and methods.
• Experience with strategic and operational planning.
• Knowledge of program measurement and program evaluation.
• State or national certification in quality improvement (Florida Sterling Model, Six Sigma, or ASQ).
• Minimum experience with program implementation and oversight.

Responsibilities

• Supervise staff and conduct performance appraisals.
• Approve leave and manage disciplinary actions as needed.
• Oversee quality and operational initiatives within the program.
• Lead strategic planning and program evaluation efforts across the team.

Skills

Quality improvement techniques

Strategic planning

Operational planning

Program measurement

Program evaluation

Education

Associate's degree or higher

Job description

The Florida Department of Health in Tallahassee seeks a Quality and Operations Manager for the HIV/AIDS Patient Care and Treatment Access Program. This supervisory role demands expertise in quality improvement, strategic planning, and program evaluation, with responsibility for staff supervision, performance appraisals, and disciplinary actions.

The position emphasizes strong leadership, oversight of program implementation, and ongoing evaluation to ensure high-quality patient care and treatment