Quality Operations Lead – Manufacturing

Alcon; Georgia; On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Job summary

Alcon is seeking a Quality Operations Associate to support the quality management system at our Houston manufacturing facility. You will handle intake, scoping, documentation, and initial investigation of nonconformances, ensuring timely closure and audit-ready records.

Join a team focused on quality, processes, and product improvements within the Engineering function. Onsite work with standard US hours and travel 0–10%.

Qualifications

• Bachelor’s Degree or equivalent years of directly related experience (or high school +8 yrs; Assoc.+4 yrs)
• The ability to fluently read, write, understand and communicate in English
• Work Hours: Weekdays (A-Shift) Monday-Wednesday & every other Thursday 4am-4:30pm
• Location: Onsite

Responsibilities

• Receive and log quality events in the quality management system (Teamcenter)
• Ensure events are documented with complete, accurate, and compliant records
• Gather relevant information to clearly define the scope of the event
• Inventory blocking and unblocking
• Conduct preliminary investigations to identify known facts, timelines, and impact
• Collect and review supporting documentation, records, and data
• Track event progress to ensure timely closure
• Coordinate with cross-functional teams (manufacturing, quality engineering, MS&T, material, etc.)
• Maintain high-quality data entry, ensuring traceability and audit readiness
• Perform triage and risk assessment to determine impact, severity, and required investigation record type

Skills

Fluent English

Education

Bachelor’s Degree or equivalent experience

Job description

Alcon is seeking a Quality Operations Associate to support the quality management system at our Houston manufacturing facility. You will handle intake, scoping, documentation, and initial investigation of nonconformances, ensuring timely closure and audit-ready records.

Join a team focused on quality, processes, and product improvements within the Engineering function. Onsite work with standard US hours and travel 0–10%.