Quality Operations Associate — Onsite Houston, Quality Events

Alcon; Houston (TX); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Flexible time off

Paid time off for associates

Job summary

Alcon in Houston seeks a Quality Operations Associate to support the quality management system by handling quality events from intake to triage at our Manufacturing Facility in Houston, TX. You will log events, define scope, review records, and coordinate with cross-functional teams to ensure timely closure.

The role requires a Bachelor’s Degree or equivalent experience and fluency in English. It is onsite with a Monday–Friday A-Shift (4am–4:30pm) and travel up to 10%.

Qualifications

• Bachelor’s Degree or Equivalent years of directly related experience (or high school +8 yrs; Assoc.+4 yrs)
• The ability to fluently read, write, understand and communicate in English
• Work Hours: Weekdays (A-Shift) Monday-Wednesday & every other Thursday 4am-4:30pm
• Location: Onsite
• Travel Requirements: 0 – 10%
• Relocation Assistance: None
• Sponsorship Available: None

Responsibilities

• Receive and log quality events in the quality management system (Teamcenter).
• Ensure events are documented with complete, accurate, and compliant records .
• Gather relevant information to clearly define the scope of the event.
• Inventory blocking and unblocking.
• Conduct preliminary investigations to identify known facts, timelines, and impact.
• Collect and review supporting documentation, records, and data.
• Track event progress to ensure timely closure.
• Coordinate with cross-functional teams (manufacturing, quality engineering, MS&T, material, etc.).
• Maintain high-quality data entry, ensuring traceability and audit readiness.
• Perform triage and risk assessment to determine impact, severity, and required investigation record type.

Skills

English fluency

Education

Bachelor’s Degree or equivalent years of directly related experience (or high school +8 yrs; Assoc.+4 yrs)

Job description

Alcon in Houston seeks a Quality Operations Associate to support the quality management system by handling quality events from intake to triage at our Manufacturing Facility in Houston, TX. You will log events, define scope, review records, and coordinate with cross-functional teams to ensure timely closure.

The role requires a Bachelor’s Degree or equivalent experience and fluency in English. It is onsite with a Monday–Friday A-Shift (4am–4:30pm) and travel up to 10%.