Quality Manager - Zeeland Area

the-pivot-group-careers; Zeeland (MI); On-site; USD 86,000 - 132,000; Full time

Job summary

The Pivot Group Network in Zeeland, MI is seeking a Quality Manager to lead the development and maintenance of the QMS in alignment with ISO 9001. You will oversee internal and supplier audits, drive CAPA, and partner with engineering and production to ensure product quality across the lifecycle.

Successful candidates will have strong communication, problem-solving, and leadership capabilities, with a track record of improving quality performance in manufacturing environments.

Qualifications

• Strong communication and problem-solving skills.

Responsibilities

• Develop, implement, and maintain the Quality Management System (QMS) in accordance with ISO 9001 and other relevant standards.
• Lead and manage internal and external audits, including customer audits and regulatory inspections.
• Drive continuous improvement initiatives through the analysis of quality data, root cause analysis, and corrective/preventive actions (CAPA).
• Oversee the inspection, testing, and release of raw materials, in-process products, and finished goods to ensure compliance with specifications.
• Manage and develop the quality team, providing training, mentorship, and performance evaluations.
• Collaborate with engineering, production, and supply chain teams to ensure quality is integrated throughout the product lifecycle.
• Establish and monitor key quality performance indicators (KPIs) and report on quality metrics to senior leadership.
• Investigate and resolve customer complaints, ensuring timely and effective resolutions.

Skills

Strong communication

Problem-solving

Job description

Quality Manager | Zeeland, MI

Salary Range: $86,000 - $132,000 depending on experience

Are you a dedicated professional with a passion for upholding and enhancing production standards? The Pivot Group Network, a West Michigan manufacturing-focused recruiting group, is committed to fostering meaningful relationships and supporting career growth. We partner with leading manufacturing companies in Zeeland, seeking experienced Quality Managers to strengthen their teams.

We are building our network of talent in this field across West Michigan and the broader manufacturing region Pivot Group Network serves. Our partner companies may or may not have an immediate opening for this exact role today, but we actively look for skilled professionals in the regions where they operate. If there is alignment now or in the near future, we reach out.

The Opportunity

We are working with companies in Zeeland that are adding Quality Managers to their teams. These organizations value quality over speed in hiring. By connecting with us, you position yourself for opportunities that align with what you're looking for.

Key Responsibilities

• Develop, implement, and maintain the Quality Management System (QMS) in accordance with ISO 9001 and other relevant standards.
• Lead and manage internal and external audits, including customer audits and regulatory inspections.
• Drive continuous improvement initiatives through the analysis of quality data, root cause analysis, and corrective/preventive actions (CAPA).
• Oversee the inspection, testing, and release of raw materials, in-process products, and finished goods to ensure compliance with specifications.
• Manage and develop the quality team, providing training, mentorship, and performance evaluations.
• Collaborate with engineering, production, and supply chain teams to ensure quality is integrated throughout the product lifecycle.
• Establish and monitor key quality performance indicators (KPIs) and report on quality metrics to senior leadership.
• Investigate and resolve customer complaints, ensuring timely and effective resolutions.

Recommended Qualifications

• Strong communication and problem-solving skills

Bonus Qualifications

• Additional certifications or training

Job Titles That Should Apply

Quality Manager, Senior Quality Manager, Director of Quality, Quality Assurance Manager, QA Manager, Head of Quality, Quality Systems Manager, Quality Control Manager, Manager of Quality, Quality and Compliance Manager

Why The Pivot Group Network

The Pivot Group Network was founded by manufacturing professionals who've been on both sides of the hiring process. Our clients are strategic—they partner with us because they want real insight into their roles and the people filling them, not a stack of resumes. We focus on match-driven placements built around what actually matters: Commute, Compensation, Culture, and Career trajectory. Learn more at https://www.thepivotgroup.org.