Quality Manager - Grand Haven Area

the-pivot-group-careers; Grand Haven (MI); On-site; USD 90,000 - 137,000; Full time

Job summary

The Pivot Group Network in Grand Haven, MI seeks a Quality Manager to lead quality initiatives across manufacturing operations. You will develop and implement QMS, oversee inspection and release processes, and drive corrective actions while partnering with cross-functional teams to ensure regulatory compliance.

Ideal candidates bring 7+ years in manufacturing QA with leadership experience, proficiency in ISO 9001/AS9100/IATF16949 and tools like Six Sigma, Lean, FMEA, SPC, and strong data

Qualifications

• Bachelor's degree in Engineering, Quality Management, or related field.
• 7+ years in quality assurance/control in manufacturing, with at least 3 years in a leadership role.
• Experience with ISO 9001, AS9100, IATF 16949 and quality tools (Six Sigma, Lean, FMEA).

Responsibilities

• Develop and implement quality management systems (QMS) and procedures.
• Lead and manage the quality control team, providing guidance and training.
• Oversee product inspection, testing, and release processes to ensure compliance.
• Investigate and resolve customer complaints and non-conformance issues.
• Conduct internal and external audits to assess QMS effectiveness and compliance.
• Analyze quality data to identify trends, root causes, and areas for improvement.
• Collaborate with cross-functional teams to integrate quality into product development and manufacturing processes.
• Ensure compliance with relevant industry standards, regulations, and customer requirements.

Skills

Quality leadership

Root cause analysis

Six Sigma / Lean

FMEA / SPC

Quality systems knowledge

Education

Bachelor's degree in Engineering, Quality Management, or related field

Tools

Minitab

JMP

Job description

Quality Manager | Grand Haven, MI

Salary Range: $90,000 - $137,000 depending on experience

Are you a seasoned professional with a passion for upholding and enhancing production standards? The Pivot Group Network, a West Michigan manufacturing-focused recruiting group, is committed to fostering meaningful relationships and supporting community growth. We are collaborating with leading companies in Grand Haven seeking Quality Managers to lead and enhance their operations.

We are building our network of talent in this field across West Michigan and the broader manufacturing region Pivot Group Network serves. Our partner companies may or may not have an immediate opening for this exact role today, but we actively look for skilled professionals in the regions where they operate. If there is alignment now or in the near future, we reach out.

The Opportunity

We partner with manufacturers across Grand Haven seeking Quality Managers who want more than a lateral move. These companies hire intentionally, and we connect them with professionals ready for roles that fit.

Key Responsibilities

• Develop and implement quality management systems (QMS) and procedures.
• Lead and manage the quality control team, providing guidance and training.
• Oversee product inspection, testing, and release processes to ensure compliance.
• Investigate and resolve customer complaints and non-conformance issues.
• Conduct internal and external audits to assess QMS effectiveness and compliance.
• Analyze quality data to identify trends, root causes, and areas for improvement.
• Collaborate with cross-functional teams to integrate quality into product development and manufacturing processes.
• Ensure compliance with relevant industry standards, regulations, and customer requirements.

Recommended Qualifications

• Bachelor's degree in Engineering, Quality Management, or a related technical field.
• 7+ years of experience in quality assurance/control within a manufacturing environment, with at least 3 years in a leadership role.
• Strong knowledge and practical application of quality management systems (e.g., ISO 9001, AS9100, IATF 16949).
• Demonstrated expertise in quality methodologies and tools (e.g., Six Sigma, Lean, FMEA, SPC, Root Cause Analysis).
• Proven ability to lead and develop a quality team, drive continuous improvement initiatives, and interact effectively with all levels of the organization.
• ASQ certifications (e.g., CQM/OE, CSSBB) are highly desirable.

Bonus Qualifications

• ASQ Certified Quality Manager (CQM) or other relevant ASQ certifications
• Lean Six Sigma Black Belt or Green Belt certification
• Experience with advanced quality planning tools (e.g., APQP, PPAP, FMEA, SPC)
• Demonstrated success in implementing and maintaining an ISO 9001 certified Quality Management System
• Proficiency in using data analysis software (e.g., Minitab, JMP) for process improvement

Job Titles That Should Apply

Quality Manager, QA Manager, Quality Assurance Manager, Head of Quality, Quality Director, Senior Quality Manager, Quality Systems Manager, Quality Control Manager, Regulatory Affairs Manager, Compliance Manager

Why The Pivot Group Network

The Pivot Group Network was founded by manufacturing professionals who've been on both sides of the hiring process. Our clients are strategic—they partner with us because they want real insight into their roles and the people filling them, not a stack of resumes. We focus on match-driven placements built around what actually matters: Commute, Compensation, Culture, and Career trajectory. Learn more at https://www.thepivotgroup.org.