Quality Manager: Standards, Audits & Customer Resolution

Oldcastle BuildingEnvelope; Fort Mill (SC); On-site; USD 85,000 - 110,000; Full time

Job summary

Oldcastle BuildingEnvelope is seeking a Quality Manager to oversee our quality program, ensuring product testing and reporting meet external industry standards.

The role involves driving quality improvements, participating in RPN development, audits, and coordinating with customers and industry bodies to maintain compliance and minimize liability. This hands-on leadership position requires strong communication and a focus on continuous improvement.

Qualifications

• 3+ years in quality management or continuous improvement.
• Proficiency with Windows-based software.
• Strong verbal and written communication skills.
• Ability to manage multiple priorities under pressure.
• CQE certification is a plus.

Responsibilities

• Drive external quality improvement initiatives.
• Participate in meetings for the development and implementation of RPN activities.
• Support the C&R process and ensure IGCC product testing compliance.
• Participate in layered audits for process verification and gauge verification.
• Act as liaison for external customer issues to resolve quality concerns.
• Liaise with glass associations and third-party certification programs.
• Investigate significant quality matters to resolve customer issues.
• Develop quality control processes and inspect/test products.
• Train production team in quality practices and document data.
• Track products through manufacturing to verify accuracy.
• Perform final product inspections to ensure standards.
• Troubleshoot and solve product quality issues.
• Support QMS implementation within OpEx framework.

Skills

Quality management

Continuous improvement

Windows software

Communication skills

Job description

Oldcastle BuildingEnvelope is seeking a Quality Manager to oversee our quality program, ensuring product testing and reporting meet external industry standards.

The role involves driving quality improvements, participating in RPN development, audits, and coordinating with customers and industry bodies to maintain compliance and minimize liability. This hands-on leadership position requires strong communication and a focus on continuous improvement.