Quality Manager/Sr. Manager

Puratos; City of Rochester (NY); Sur place; USD 100 000 - 140 000; Plein temps

Résumé du poste

Puratos USA is seeking an experienced QA Manager/Senior QA Manager to lead food safety and quality systems across our operations. You will drive compliance with BRC, FDA and Puratos Group requirements, while collaborating with cross-functional teams to enhance product safety and quality.

Key responsibilities include owning HACCP/PCQI, coordinating supplier audits, leading corrective actions, and fostering a culture of doing it right the first time.

Qualifications

• Minimum 4-year/Bachelors in Food Science, Engineering, or related field.
• Graduate degree is a plus.

Responsabilités

• Develop and sustain Quality Standards and programs; train staff to execute them.
• Own key food safety programs (HACCP, PCQI, Food Defense, Food Fraud, Allergen Control, Recall/Traceability).
• Ensure quality standards through internal audits and CAPA processes.
• Monitor and optimize Quality Systems using non-conformities and CAPA trends.
• Oversee supplier audits and monitor supplier performance.
• Manage Pest Control programs and third party audits (BRC, FDA, NYS).
• Lead regulatory and certification activities (FDA inspections, management reviews).
• Maintain records per FDA and BRC requirements.
• Handle customer complaints with timely investigation and CAPA actions.

Connaissances

Attention to detail

Written & verbal communication

Integrity & reliability

Formation

Bachelor's degree in Food Science/Engineering/related field

Graduate degree preferred

Outils

Intelex

Bartender

SAP

Description du poste

This position reports Directly to the Director of Operations and is a key member of the leadership team. This position is responsible for developing & maintaining Food Safety & Food Quality systems compliant with BRC, FDA and Puratos Group requirements, and work with cross-functional operations teams to continuously improve performance while providing the highest quality of food safe products.

Primary Responsibilities

• Implement & maintain Quality Standards and programs, train employees or managers who will be responsible to execute the programs.
• Ownership of key food safety programs (HACCP, PCQI, Food Defense, Food Fraud, Allergen Control, Recall/Traceability)
• Assure that quality Standards are applied through internal audits and CAPA programs.
• Monitor and optimize continuously Quality Systems using trends of non-conformities & CAPA's
• Monitor Suppliers performance and compliance and define & coordinate supplier audit programs
• Monitor effectiveness of Pest Control programs
• Manage third party audits from BRC certification body, Customers, FDA and NYS Agriculture and Markets
• Strengthen regulatory and certification leadership responsibilities (BRC maintenance, FDA inspections, management reviews)
• Maintain records in compliance with FDA and BRC requirements
• Manage customer complaint program and ensure timely investigation, response and appropriate corrective and preventive actions are taken
• Establish goals, measure KPI, assess deviations and initiate actions within QA scope
• Contribute on developing a culture of do it right the first time, Customer centric and Continuous Improvement along the supply chain
• Facilitate alignment with production managers
• Develop Knowledge of products, ingredients and processing equipment
• Manage the Quality team, develop talents and competences through coaching, performance management and continuous improvement
• Develop and promote a Food Safety Culture across the organization
• Responsible for following the safety, food safety, quality, and efficiency of their work center
• Prioritize completion of external and internal customer requests to Quality Department
• ICT: Proficient in Microsoft Office Suite, Preferred knowledge in Intelex, Bartender, SAP.

Education Requirements

Minimum - 4 year / Bachelors Degree - Food Science, Engineering, Food Industry experience

Preferred - Graduate Degree

Years of experience

Minimum - 5 years

Prior Knowledge/Experience

• Experience with SQF or BRC
• Inspection FDA or USDA experience
• HACCP certified- FSMA PCQI certified
• Excellent written & verbal skills
• Experience in fast paced, flexible environment

Physical Demands & Environment

General Safety Responsibility Statements (Essential)

• Actively participate in all required safety training and adhere to company health and safety policies.
• Maintain a safe work environment by identifying and reporting potential hazards or unsafe conditions immediately to a supervisor.
• Properly use and maintain required Personal Protective Equipment (PPE), tools, and equipment.
• Safety is everyone’s responsibility; all employees are expected to act in a safe manner at all times to prevent incidents.
• Comply with all local, state, and federal regulations, as well as company-specific safety procedures (e.g., JHA, Lockout/Tagout).

• Operate heavy machinery and equipment safely, ensuring all safety guards are in place and functional.
• Maintain a safe, ergonomic workspace, including attending, and participating in safety drills and emergency evacuation training.

QA

• Possesses a thorough knowledge of industry standards and best practices.
• Produces high-quality, accurate work with strong attention to detail.
• Exhibits high levels of integrity, dependability, and trustworthiness.
• Maintains a high degree of confidentiality and professionalism.

Compensation

• Position level (QA Manager or Sr. QA Manager) and Compensation for this position will be determined based on the candidate’s experience, skills, and overall qualifications, ranging from $100,000 to $140,000 plus bonus eligible.

Grow Your Career At Puratos USA

At Puratos USA, we offer a wide range of career opportunities across our HQ, innovation centers, production facilities, and distribution sites nationwide. Our commitment to safety, health and wellbeing, collaboration, and the latest technology ensures that our employees can innovate and thrive. Headquartered in Pennsauken, NJ, with locations in Boston, Chicago, Kenosha, Los Angeles, Miami, New York, and Seattle, we create pathways for career development and impactful contributions within the company, industry, and the communities we operate in.

We are a People First organization driven by our values and Puratos magic culture. Join us to drive positive change through food innovation for good.

At Puratos, we create innovative food solutions for the health and well-being of people everywhere. As the global leader in bakery, patisserie and chocolate ingredients, we help our customers to be successful with their business, by turning technologies and experiences from food cultures around the world into new opportunities.We are more than 10.000 employees in over 80 countries and a consolidated turnover of 3 billion euros (in 2023). Our passion for innovation, a pioneering spirit and the unique Puratos culture drive our solid growth and vision for the future This, along with our commitment to our local communities, is what makes working at Puratos so magical.