Quality Manager - Provo, UT

MSCCN; Provo (UT); On-site; USD 120,000 - 180,000; Full time

Job summary

MSCCN in Provo, UT is seeking an experienced Quality Assurance leader to plan, develop, and maintain the facility's Quality Management System (QMS) and Quality Assurance Plan. You will drive audits, process improvements, and cross-functional collaboration with Operations and Engineering to ensure top-quality products and customer satisfaction.

The role requires 10+ years in manufacturing QA, strong ISO 9001 experience, and a proven ability to lead corrective actions and audits.

Qualifications

• Bachelor's degree in Quality Assurance, Engineering, Management, or related field.
• 10+ years of QA experience in a manufacturing or industrial environment.
• 10+ years of experience with ISO 9001 requirements and Quality Management Systems.
• Strong problem-solving, communication, and organizational skills.
• Experience leading quality programs and supporting internal and external audits.

Responsibilities

• Plan, develop, implement, and maintain the facility's Quality Management System and Quality Assurance Plan (QAP).
• Ensure compliance with NOV's Global Quality Management System and applicable internal and external standards.
• Establish and maintain effective audit, surveillance, and inspection programs.
• Ensure quality requirements are incorporated into applicable manufacturing processes and activities.
• Identify opportunities to strengthen quality assurance practices and improve overall process performance.
• Lead corrective action and root cause activities to address nonconformances and prevent recurrence.
• Ensure quality documentation and records are accurately prepared, reviewed, maintained, and provided to internal and external customers as required.
• Partner with Operations, Engineering, and other functional teams to address quality concerns and drive continuous improvement.
• Interface with customers and other external parties regarding audits, quality requirements, and quality-related concerns.
• Monitor quality performance and support initiatives that improve product quality, process effectiveness, and customer satisfaction.

Skills

Quality Assurance

Quality Control

Auditing

Continuous Improvement

Problem Solving

Communication

Organizational Skills

Education

Bachelor's degree in Quality Assurance, Engineering, Management, or related field

Tools

ISO 9001

Job description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post. Job Description

Responsibilities

• Plan, develop, implement, and maintain the facility's Quality Management System and Quality Assurance Plan (QAP).
• Ensure compliance with NOV's Global Quality Management System and applicable internal and external standards.
• Establish and maintain effective audit, surveillance, and inspection programs.
• Ensure quality requirements are incorporated into applicable manufacturing processes and activities.
• Identify opportunities to strengthen quality assurance practices and improve overall process performance.
• Lead corrective action and root cause activities to address nonconformances and prevent recurrence.
• Ensure quality documentation and records are accurately prepared, reviewed, maintained, and provided to internal and external customers as required.
• Partner with Operations, Engineering, and other functional teams to address quality concerns and drive continuous improvement.
• Interface with customers and other external parties regarding audits, quality requirements, and quality-related concerns.
• Monitor quality performance and support initiatives that improve product quality, process effectiveness, and customer satisfaction.

Additional Qualifications/Responsibilities

Qualifications

• Bachelor's degree in Quality Assurance, Engineering, Management, or a related field required.
• 10+ years of quality experience in a manufacturing or industrial environment.
• 10+ years of experience working with ISO 9001 requirements and Quality Management Systems.
• Strong knowledge of quality assurance, quality control, auditing, inspection, corrective action, and continuous improvement practices.
• Experience leading quality programs and supporting internal and external audits.
• Strong problem-solving, communication, and organizational skills.
• Ability to work effectively with manufacturing teams, leadership, customers, and other cross-functional partners.