Quality Manager, Manufacturing, Coatings

PPG Industries, Inc; Greensboro (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

PPG Industries, Inc in Greensboro, NC is seeking a Quality Manager to bridge Operations, Process Engineering, Technical and Customer-facing teams. This onsite role reports to the Plant Manager and focuses on quality in product realization and continuous improvement.

You will lead internal and external quality investigations, drive corrective actions, manage the site audit program, and collaborate with R&D and Optima teams to raise first-right quality.

Qualifications

• Bachelor's degree or higher in Engineering or related field.
• 5+ years of quality management experience.
• 3+ years of people management or supervisory experience.
• Six Sigma Green Belt certification.
• Proficiency in English (written and verbal).

Responsibilities

• Drive continuous improvement of the QMS and certifications.
• Ensure consistent measurement and reporting of site quality performance.
• Lead internal and external quality incident investigations and corrective actions.
• Use data to lead site quality improvement programs to improve yield and cost of non-conformance.
• Facilitate/lead in-house customer and supplier visits.
• Support and troubleshoot data systems including SAP, LIMS, and ETQ Reliance.
• Plan and deliver site internal audit program and document control system.
• Collaborate with technical, Optima and R&D teams to lead quality improvements.
• Gatekeeper in site level quality MOC and New Product Launches.
• Provide quality training, leadership and coaching for the site.

Skills

Quality management

Leadership

Six Sigma Green Belt

English proficiency

Education

Bachelor's degree or higher in Engineering or related field

Tools

SAP

LIMS

ETQ Reliance

Job description

As the Quality Manager, you will act as a liaison between Operations, Process Engineering, Technical, and Customer facing teams (Account Manager and Optima team) in quality related inquiries and investigations. You will work onsite in Greensboro, NC and report to the Plant Manager.

Main Responsibilities

• Drive continuous improvement of the QMS and certifications, ensuring all QMS, customer‑specific, and Supplier Quality Manual requirements are embedded in product realization processes and consistently met.
• Ensure consistent measurement and reporting of site quality performance.
• Lead internal and external quality incident investigations (off‑spec events, customer complaints, and SCARs), ensure communication, effective implementation of corrective actions, and systematic problem resolution.
• Use data to lead site quality improvement programs to improve yield/productivity cost of non‑conformance and customer complaints performance.
• Facilitate/lead in‑house customer and supplier visits.
• Support and troubleshoot data systems including SAP, LIMS, and ETQ Reliance.
• Plan and deliver site internal audit program and document control system.
• Collaborate with technical, Optima and R&D teams to lead improvement in quality in first‑right capability.
• Gatekeeper in site level quality MOC, and New Product Launches.
• Provide quality, training, leadership and coaching for the site and promote quality culture.

Qualifications

• Bachelor's degree or higher in Engineering or related field.
• 5+ years of quality management experience, preferred in automotive industry.
• 3+ years of people management or supervisory experience.
• Six Sigma Green Belt certification.
• Proficiency in English (written and verbal).

Equal Opportunity Employer

PPG offers equal opportunities for all applicants and employees. We provide opportunities for growth and development in an environment that encourages a continuous learning culture and values diversity. All qualified candidates will be considered for employment irrespective of gender, pregnancy, race, skin color, religious beliefs, nationality, age, disability, marital status, veteran status, sexual orientation, gender identity, or expression. If you need accommodations due to a disability, please email [e-mail].