Quality Manager - Manufacturing - Chelmsford, MA

Michael Page; Chelmsford (MA); Sur place; USD 105 000 - 140 000; Plein temps

Résumé du poste

MPI seeks an experienced Quality Manager to drive quality systems, supplier quality, and CI across the organization. You will lead audits, establish metrics, and partner with engineering, operations, and suppliers to resolve issues and improve processes. The role demands strong leadership, analytical thinking, and a track record of regulatory compliance. This position offers growth within a growing company.

Qualifications

• Bachelor's degree in Engineering or related field.
• Minimum 7 years of quality management experience.
• At least 3 years of supplier quality experience with ISO exposure.
• Strong knowledge of ISO 9001 and ISO 14001.
• Experience conducting supplier and internal quality audits.
• Proven leadership and continuous improvement track record.
• Excellent communication and stakeholder management.
• Experience in low-volume, high-mix manufacturing.

Responsabilités

• Develop, maintain quality systems, standards, and procedures.
• Lead supplier qualification, auditing, and performance management.
• Establish, monitor, and report on quality metrics.
• Oversee quality control, inspections, testing, and evaluations.
• Conduct internal and supplier audits for compliance.
• Collaborate with engineering, operations, procurement, and suppliers.
• Investigate customer complaints and perform root cause analysis.
• Maintain quality documentation and management review materials.
• Train and mentor employees on quality initiatives.
• Contribute to strategic planning with quality insights.

Connaissances

Quality management

Leadership

Analytical thinking

Root cause analysis

Stakeholder mgmt

Cross-functional

Formation

Bachelor's degree in Engineering

Outils

Quality management systems

Description du poste

We are seeking an experienced Quality Manager to drive quality systems, supplier quality programs, and continuous improvement initiatives across the organization. This individual will play a critical role in ensuring compliance, improving operational performance, and maintaining the highest standards of product and service quality.

Client Details

Our client is a well-established and growing organization known for delivering high-quality solutions and maintaining strong operational standards. They offer a collaborative environment where employees can make a meaningful impact, lead change, and contribute to long-term business success.

Description

• Develop, implement, and maintain quality systems, standards, and procedures that meet customer and regulatory requirements.
• Lead supplier qualification, approval, auditing, and performance management programs.
• Establish, monitor, and report on key quality metrics and performance indicators.
• Oversee quality control activities, inspections, testing, and production evaluations.
• Conduct internal and supplier audits to ensure compliance with industry and company standards.
• Partner with engineering, operations, procurement, and suppliers to resolve quality concerns and improve processes.
• Investigate customer complaints, perform root cause analysis, and implement corrective and preventive actions.
• Maintain quality documentation, compliance records, and management review materials.
• Train, mentor, and develop employees on quality initiatives and continuous improvement practices.
• Contribute to strategic planning and leadership reviews by providing quality insights and recommendations.

Profile

• Bachelor's degree in Engineering, Quality Management, or a related technical discipline.
• Minimum of 7 years of quality management experience.
• At least 3 years of supplier quality experience with exposure to ISO certification environments.
• Strong working knowledge of ISO 9001 and ISO 14001 standards.
• Experience conducting supplier and internal quality audits.
• Demonstrated expertise in quality systems, quality control methodologies, and regulatory compliance.
• Proven leadership experience managing teams and driving continuous improvement initiatives.
• Strong analytical, problem-solving, and root cause investigation skills.
• Excellent communication and stakeholder management capabilities.
• Ability to work effectively across multiple departments and external supplier networks.
• Previous experience in low-volume, high-mix manufacturing environments.

Job Offer

• Opportunity to lead and shape quality strategy across the organization.
• High level of visibility and collaboration with senior leadership.
• Strong focus on continuous improvement and operational excellence.
• Competitive compensation, benefits, and retirement plans.
• Career growth opportunities within a supportive and expanding organization.

Desired Skills and Experience

• - 7+ years of Quality Management experience in a manufacturing or industrial environment.
• - 3+ years of Supplier Quality experience, including supplier audits and performance management.
• - Strong knowledge of ISO 9001, ISO 14001, quality systems, and regulatory compliance.
• - Experience conducting internal audits, root cause analysis, and corrective/preventive actions.
• - Proven leadership ability with experience managing teams and driving continuous improvement initiatives.
• - Excellent analytical, communication, and cross-functional stakeholder management skills.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.