Quality Manager (m/f/d)

Klöckner Pentaplast Group; United States; On-site; USD 110,000 - 140,000; Full time

Job summary

Klöckner Pentaplast Group seeks a Quality Manager at Site Gendorf to lead and advance the site’s quality management, ensuring product safety and compliance with customer requirements. You will drive CAPA, supplier and internal audits, and continuous improvement initiatives across production and supply chains.

The role requires active collaboration with cross-functional teams, strong leadership, and proficiency in German and English to support quality-related stakeholder engagement and regulatory

Qualifications

• Degree in a technical field, preferably Engineering, Plastics Engineering, Process Engineering, or similar.
• Several years of experience in quality management in plastics or manufacturing.
• Experience with quality management systems and standards such as BRC, ISO, Polaris.
• Proficiency in MS Office, especially Excel.
• Fluency in German and English.

Responsibilities

• Lead and develop quality management at the site and ensure compliance with customer requirements and regulations.
• Coordinate internal, supplier, and customer audits and support certification processes.
• Manage CAPA and continuous improvement initiatives across Quality and Production.
• Develop specifications, inspection plans, and testing procedures with stakeholders.
• Monitor quality KPIs and report to management; support cross-site projects.

Skills

Quality management

Leadership

SAP

BDE

ISO 9001

BRC

Polaris

MS Excel

English and German

Education

Engineering degree or equivalent

Master Craftsman or Certified Technician (optional)

Tools

SAP

BDE

Job description

The Company

kp is a globally recognised leader in the packaging and specialty film industry, renowned for its unwavering commitment to sustainability and innovation. The need to act on climate change has never been clearer so we incorporate sustainability into everything we do by #InvestingInBetter - creating innovative products that enhance product protection, shelf life and contribute to reducing the overall carbon footprint.

At kp, we are passionate about ensuring our customers' satisfaction, and we strive to achieve this goal by focusing all our efforts on meeting their evolving needs. Our dedication to drive a positive change in the packaging industry with a focus on quality and sustainability has earned us a reputation as a trusted partner for businesses worldwide.

We are looking for a Quality Manager – Site Gendorf (m/f/d) to join our team at the Gendorf site as soon as possible.

Purpose of the Role

The position is responsible for leading and developing quality management while ensuring the highest standards of quality and product safety. The objective is to ensure compliance with customer requirements, legal regulations, and certified management systems; continuously improve quality processes; and sustainably maintain customer satisfaction through effective quality analysis, root cause investigations, and corrective and preventive actions.

The role also represents the company in quality-related matters with customers, suppliers, and other external stakeholders.

Key Responsibilities

• Lead, organize, and continuously develop quality management at the site.
• Identify emerging quality and product safety topics and initiate and manage improvement projects in close collaboration with relevant departments and the Business Excellence team.
• Ensure the implementation of quality requirements and standards across all relevant processes.
• Maintain and further develop the Quality Management System (QMS) and its associated documentation.
• Plan, conduct, and support internal audits, customer audits, supplier audits, and certification audits.
• Conduct risk assessments focusing on quality and product safety, and define and monitor appropriate measures.
• Manage Corrective and Preventive Actions (CAPA) to sustainably improve product and process quality.
• Develop and continuously improve specifications, inspection plans, and testing procedures in collaboration with relevant stakeholders.
• Support Procurement and Supply Chain Management in quality-related supplier matters, including audits, technical discussions, complaint management, and specification development.
• Monitor relevant quality KPIs and prepare and present quality reports.
• Advise and support relevant departments on all quality-related matters.
• Promote a sustainable quality culture through training, coaching, and awareness initiatives.
• Ensure compliance with and implementation of relevant standards, regulations, and legal requirements (e.g., ISO 9001, BRC, product safety, environmental protection, and occupational health and safety).
• Work closely with internal and external stakeholders, as well as Division Management, to optimize quality standards and process controls.
• Represent quality interests in cross-site and divisional projects and contribute to the harmonization of best practices and standard processes.
• Maintain constructive cooperation with the Works Council and support the Training Department on quality-related matters.

Leadership Responsibilities

• Provide both functional and disciplinary leadership to the Site Quality team and support its professional development.
• Foster a performance-driven, appreciative, and quality-oriented team culture.
• Develop, motivate, and coach team members to continuously enhance their technical and methodological competencies.
• Set objectives, manage, and prioritize quality-related activities to achieve company goals.

Professional Qualifications

• Successfully completed degree in a technical field, preferably in Engineering, Plastics Engineering, Process Engineering, or a comparable discipline.
• Alternatively, completed technical vocational training followed by further qualification as a Master Craftsman or Certified Technician, combined with relevant professional experience.
• Several years of professional experience in quality management, ideally in the plastics processing industry or a manufacturing environment.
• Sound knowledge of quality management and relevant methods, tools, and processes.
• Experience with quality management systems and commonly applied standards, including BRC, ISO, Polaris, etc.
• Good business and commercial understanding.
• Proficiency in MS Office, particularly Excel.
• Experience with SAP and production data acquisition systems (BDE).
• Very good command of both German and English.

Personal Competencies

• Strong analytical and conceptual skills.
• Structured, independent, and solution-oriented approach to work.
• High level of initiative and a systematic, methodical working style.
• Strong leadership, communication, and interpersonal skills.
• Confident and professional interaction with employees, managers, customers, and suppliers.
• Assertiveness combined with a collaborative mindset and empathy.
• Strong commitment to quality, with a pronounced customer- and service-oriented approach.
• Ability to actively drive change and promote continuous improvement.

At kp, Diversity, Equity and Inclusion is vital to our global success. We welcome applicants from all identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. We aim to create an inclusive culture where our employees feel empowered to play to their strengths and see themselves reflected in the organization without regard to race, gender, religion, national origin, age, veteran status, disability, sexual preference, marital status, or inclusion in any other protected class.