Quality Manager — Lead Plant Excellence & Continuous Improvement

Brio Energy; Grand Rapids (MI); On-site; USD 85,000 - 115,000; Full time

Job summary

Leggett & Platt is seeking a Quality Manager to lead and sustain a robust Quality Management System on site in Michigan. You will partner with production, engineering and leadership to build a culture of quality and drive continuous improvement across our furniture components and work furniture divisions.

You will oversee PPAP submissions, supplier and customer quality initiatives, and corrective actions while mentoring a strong quality team.

Qualifications

• Bachelor's degree in Engineering, Quality, Manufacturing, or related field or equivalent experience.
• 5+ years of quality leadership experience in manufacturing, or 10+ years in related quality roles.
• Strong knowledge of quality systems, PPAP, root cause analysis, corrective actions and audits.
• Experience working with customers and suppliers to resolve quality concerns.

Responsibilities

• Lead and maintain the site's Quality Management System, ensuring customer requirements are understood and met.
• Collaborate with production, engineering, supply chain, and leadership to drive quality culture.
• Support new product launches through validation testing, PPAP submissions, and quality documentation.
• Lead customer and supplier quality initiatives including containment and corrective actions.
• Facilitate root cause investigations and corrective actions using structured problem-solving methods.
• Monitor quality performance metrics including customer complaints and internal trends.
• Manage customer returns, reporting, corrective action tracking, and finansial reconciliation.
• Conduct and support internal process audits and quality system audits.
• Develop and improve quality procedures, standards, and work instructions.

Skills

Quality leadership

Manufacturing

Process improvement

PPAP

Root cause analysis

Data-driven decisions

Education

Bachelor's degree in Engineering/Quality/Manufacturing

Tools

Excel

PowerPoint

Business systems

Job description

Leggett & Platt is seeking a Quality Manager to lead and sustain a robust Quality Management System on site in Michigan. You will partner with production, engineering and leadership to build a culture of quality and drive continuous improvement across our furniture components and work furniture divisions.

You will oversee PPAP submissions, supplier and customer quality initiatives, and corrective actions while mentoring a strong quality team.