Quality Manager: ISO 9001 & QMS Leader

Forensics Source; Dalton (MA); On-site; USD 110,000 - 150,000; Full time

Job summary

Safariland is seeking an experienced Quality Manager to lead QA and QC in our ISO-certified manufacturing facility. This role drives continuous improvement, manages the Quality Management System, and ensures strict compliance with ISO 9001, NIJ, and all regulatory requirements while maintaining product excellence.

You will lead audits, CAPA programs, and supplier quality initiatives, partner with Operations to resolve root causes, interpret engineering drawings, establish inspection plans,

Qualifications

• 5–7 years in a Quality Leadership position in a manufacturing environment.
• Experience using measuring and test tools, calibration, Lean, 6 Sigma, 5S practices.
• Able to interpret engineering drawings, blueprints, Certificates of Conformance/Analysis.
• Proficient in the use and handling of gages and capable of working in metric and English units of measure.
• Strong background of Inspection and Testing procedures and methodologies, including first Article Inspections/Test in accordance to AS9102 or equivalent.
• Strong problem solving and data collection skills and experience.
• Ability to educate and influence all departments with a quality first mentality.
• General Knowledge of Project and Risk Management activities.
• Strong organizational and communication skills with passion for the mission.

Responsibilities

• Maintain ISO 9001 compliance.
• Lead internal and external ISO audits.
• Oversee Quality Management System (QMS) with leadership.
• Develop and monitor QA protocols and procedures.
• Partner with Operations for CAPA and root-cause analysis.
• Ensure product quality meets customer and regulatory standards (e.g., NIJ).
• Identify process and product improvements to enhance quality and efficiency.
• Lead Lean/Six Sigma initiatives using Cadre Operating Model.
• Develop and mentor the quality team and promote a culture of quality.
• Monitor supplier performance and compliance with quality standards.
• Identify, assess, and mitigate risks related to product/process quality.
• Oversee creation and maintenance of quality documents.
• Use engineering drawings to identify inspection points and qualify products.
• Develop inspection/testing plans including COF, material discrepancy forms.
• Ensure calibration and maintenance of testing equipment.
• Stay informed of changes to industry regulations and standards.
• Meet customer, legal and regulatory quality requirements (e.g., NIJ-0101.06).
• All other duties as assigned

Skills

Measuring tools

Calibration

Lean

Six Sigma

5S

Engineering drawings

First Article Inspection

Data collection

Risk management

Communication skills

Quality mindset

Job description

Safariland is seeking an experienced Quality Manager to lead QA and QC in our ISO-certified manufacturing facility. This role drives continuous improvement, manages the Quality Management System, and ensures strict compliance with ISO 9001, NIJ, and all regulatory requirements while maintaining product excellence.

You will lead audits, CAPA programs, and supplier quality initiatives, partner with Operations to resolve root causes, interpret engineering drawings, establish inspection plans,