Quality Manager | ISO 9001 & Continuous Improvement

Safariland; Dalton (MA); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

401(k) with company match

Employer paid life insurance and AD&D

Employer paid disability

Job summary

Safariland is seeking an experienced Quality Manager to lead all quality assurance and control functions in a ISO-certified manufacturing facility. You will manage the QMS, internal and external audits, CAPA, supplier quality, and risk management to ensure products meet NIJ and regulatory standards.

The role requires 5–7 years in quality leadership in manufacturing, strong analytical and communication skills, and the ability to educate cross-functional teams on quality-first practices.

Qualifications

• ISO 9001 Lead auditor qualification (e.g., ASQ CQA).
• 5–7 years in a Quality Leadership role in manufacturing.
• Experience with measurement tools, calibration, Lean, Six Sigma, 5S.

Responsibilities

• Maintain ISO 9001 compliance and lead audits.
• Partner with leadership to ensure QMS adherence.
• Develop and monitor QA protocols and procedures.
• Lead CAPA activities with Operations for root-cause analysis.
• Ensure product quality meets customer and regulatory standards (e.g., NIJ).
• Oversee inspection/testing plans for incoming, in-process, and finished goods.
• Manage calibration and maintenance of testing equipment.
• Promote a culture of quality and train the quality team.

Skills

Quality leadership

Problem solving

Communication skills

Data collection

Education

ISO 9001 Lead Auditor

Tools

MS Office

Gages

Job description

Safariland is seeking an experienced Quality Manager to lead all quality assurance and control functions in a ISO-certified manufacturing facility. You will manage the QMS, internal and external audits, CAPA, supplier quality, and risk management to ensure products meet NIJ and regulatory standards.

The role requires 5–7 years in quality leadership in manufacturing, strong analytical and communication skills, and the ability to educate cross-functional teams on quality-first practices.