Quality Manager - Grand Rapids Area

the-pivot-group-careers; Grand Rapids (MI); On-site; USD 93,000 - 140,000; Full time

Job summary

The Pivot Group Network is recruiting a Quality Manager for Grand Rapids, MI to lead quality initiatives in a manufacturing-focused environment.

We seek a forward-thinking professional to develop and maintain the QMS (ISO 9001) and to oversee a team of quality professionals, with responsibility for supplier and product quality, CAPA, audits, and data-driven continuous improvement. Compensation ranges from $93,000 to $140,000 depending on experience.

Qualifications

• Strong communication and problem-solving skills.

Responsibilities

• Develop, implement, and maintain the Quality Management System (QMS) in accordance with ISO 9001 and other relevant standards.
• Lead and manage a team of quality professionals, providing guidance, training, and performance evaluations.
• Oversee the inspection, testing, and release of raw materials, in-process components, and finished products.
• Investigate and resolve customer complaints and non-conformances, implementing corrective and preventive actions (CAPA).
• Conduct internal and external audits to ensure compliance with quality standards, regulations, and company policies.
• Analyze quality data and metrics to identify trends, drive continuous improvement initiatives, and reduce defects.
• Collaborate with cross-functional teams (e.g., production, engineering, supply chain) to integrate quality into all stages of the product lifecycle.

Skills

Strong communication

Job description

Quality Manager | Grand Rapids, MI

Salary Range: $93,000 - $140,000 depending on experience

Are you a forward-thinking professional with a passion for upholding and enhancing production standards? The Pivot Group Network, a West Michigan manufacturing-focused recruiting group, is committed to fostering meaningful relationships in the manufacturing community. We partner with companies in Grand Rapids seeking skilled Quality Managers.

We are building our network of talent in this field across West Michigan and the broader manufacturing region Pivot Group Network serves. Our partner companies may or may not have an immediate opening for this exact role today, but we actively look for skilled professionals in the regions where they operate. If there is alignment now or in the near future, we reach out.

The Opportunity

We partner with manufacturers across Grand Rapids seeking Quality Managers who want more than a lateral move. These companies hire intentionally, and we connect them with professionals ready for roles that fit.

Key Responsibilities

• Develop, implement, and maintain the Quality Management System (QMS) in accordance with ISO 9001 and other relevant standards.
• Lead and manage a team of quality professionals, providing guidance, training, and performance evaluations.
• Oversee the inspection, testing, and release of raw materials, in-process components, and finished products.
• Investigate and resolve customer complaints and non-conformances, implementing corrective and preventive actions (CAPA).
• Conduct internal and external audits to ensure compliance with quality standards, regulations, and company policies.
• Analyze quality data and metrics to identify trends, drive continuous improvement initiatives, and reduce defects.
• Collaborate with cross-functional teams (e.g., production, engineering, supply chain) to integrate quality into all stages of the product lifecycle.

Recommended Qualifications

• Strong communication and problem-solving skills

Bonus Qualifications

• Additional certifications or training

Job Titles That Should Apply

Quality Manager, QA Manager, Quality Assurance Manager, Quality Control Manager, Regulatory Affairs Manager, Compliance Manager, Head of Quality, Director of Quality, Quality Systems Manager, Continuous Improvement Manager

Why The Pivot Group Network

The Pivot Group Network was founded by manufacturing professionals who've been on both sides of the hiring process. Our clients are strategic—they partner with us because they want real insight into their roles and the people filling them, not a stack of resumes. We focus on match-driven placements built around what actually matters: Commute, Compensation, Culture, and Career trajectory. Learn more at https://www.thepivotgroup.org.