Quality Manager - Eupora

Plymouth Tube Company - Trent; Eupora (MS); On-site; USD 85,000 - 110,000; Full time

Job summary

Plymouth Tube Company - Trent is seeking a Quality Assurance leader to develop, coordinate, and implement the QA program ensuring products meet standards and customer needs.

You will supervise Quality Engineers and Technicians, drive supplier quality, and maintain conformity with ISO/IATF/ASTM and contract requirements while guiding the QA team to continuous improvement.

Qualifications

• Bachelor's degree in engineering with 3+ years quality management experience in manufacturing.
• Some supervisory experience; metallurgical experience preferred.
• Experience managing APQP and knowledge of lean manufacturing and Six Sigma, with statistical methods.
• Ability to lead through others; self-motivated with urgency to solve complex problems.
• Knowledge of HR systems, internet software, payroll, spreadsheets and word processing.

Responsibilities

• Formulates and maintains quality objectives aligned with corporate goals.
• Manages customer relationships and handles audits, inspections, and concerns.
• Investigates and resolves customer quality complaints.
• Develops systems to meet ISO, IATF, ASTM and customer QA programs.
• Interprets QA philosophy to key personnel in the organization.
• Performs QA reviews of contract documentation for compliance.
• Reviews potential business quality and contract review processes.
• Applies SPC methods to analyze data and evaluate processes.
• Manages supplier quality activities including vendor control.
• Reviews QA data to ensure consistency with policies and procedures.
• Designs QA training programs for key personnel with management.
• Develops new approaches to QA problem solving.
• Keeps management informed of significant QA issues and actions.

Skills

Quality management

Supervisory experience

Lean manufacturing

Six Sigma

APQP system

Education

Bachelor's degree in engineering

Tools

HR systems

Internet software

Payroll systems

Spreadsheet software

Word processing software

Job description

POSITION SUMMARY

Develops, coordinates, and implements the quality assurance program designed to ensure quality production of products consistent with established standards and meets or exceeds customer needs.

ESSENTIAL RESPONSIBILITIES

Include the following. Other duties may be assigned.

• Formulates and maintains quality assurance objectives complementary to corporate policies and goals.
• Manages customer relationships relative to customer needs, concerns, dissatisfactions, audits, inspections, etc.
• Investigates and resolves customer complaints regarding quality.
• Develops and implements systems to meet third party certifications to include ISO, IATF, ASTM, customer Quality Assurance programs, etc.
• Interprets quality assurance philosophy to key personnel in organization.
• Performs quality reviews of contract documentation for compliance with stated requirements, including vendor quality manuals and company quality records.
• Performs technical reviews of potential business and assures compliance to contract review processes.
• Applies statistical process control (SPC) methods for analyzing data to evaluate the current process and process changes.
• Manages and actively participates in all aspects of Supplier Quality activities including vendor control and product attributes.
• Reviews all data obtained during all quality assurance activities to ensure consistency with company policies and procedures.
• Designs and implements quality assurance training programs for key personnel in conjunction with managers.
• Develops new approaches to solve problems identified during quality assurance activities.
• Keeps management team abreast of significant issues or developments identified during quality assurance activities and actions being taken to improve the situation.
• Prepares and presents technical and program information to the management team.
• Directs technical and administrative workers engaged in quality assurance activities.
• Maintains a working knowledge of government and industry quality assurance codes and standards.
• Plays an active role on the Eupora management team.

Supervisory Responsibilities (If applicable)

Directly supervises the Quality Engineer and Quality Technicians (3 to 4) personnel. Is responsible for the overall direction, coordination, and evaluation of the Quality department.

QUALIFICATIONS and EDUCATION REQUIREMENTS

Education and/or Experience: Bachelor's degree (B. S.) from four-year College or university in engineering or comparable technical degree with three or more years of quality management experience in a manufacturing environment, or equivalent combination of education and experience. Some supervisory experience required. Metallurgical experience preferred.

Experience in managing an APQP system required. Must have a good understanding of lean manufacturing and/or six sigma techniques, and statistical methods.

Must demonstrate the ability to accomplish tasks through others; be self-motivated, have a high sense of urgency and the ability to problem solve complex situations.

Computer Skills: To perform this job successfully, an individual should have knowledge of Human Resource systems; Internet software; Payroll systems; Spreadsheet software and Word Processing software.