Quality Manager: Data-Driven Leader with ESOP

SRC Holdings Corporation; Springfield (MO); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Excellent health benefits

Vacation and holiday pay

5% 401(k) match

Employee-owned (ESOP)

Job summary

SRC Holdings Corporation in Springfield, MO seeks a Quality Manager to lead Quality Technicians and collaborate with Operations, Engineering, Supply Chain, and Customer Service to improve product quality and customer satisfaction.

Reporting to the Director of Quality, the role emphasizes data-driven problem solving, CAPA leadership, and ensuring compliance with ISO 9001, IATF 16949, and AIAG standards while building a culture of accountability and continuous improvement.

Qualifications

• Bachelor's degree in quality, engineering, manufacturing, or related field.
• Minimum of five years of quality leadership in manufacturing.
• Knowledge of ISO 9001, IATF 16949, APQP, PPAP, FMEA, and Control Plans.
• Experience leading corrective actions and continuous improvement projects.
• Strong problem-solving, data analysis, and communication skills.

Responsibilities

• Lead and develop Quality Technicians and promote continuous improvement.
• Analyze warranty, complaints, field failures, and nonconformances for trends.
• Lead CAPA initiatives using root-cause analysis and data-driven methods.
• Coordinate customer audits and quality reviews.
• Ensure compliance with ISO 9001, IATF 16949, AIAG, and customer requirements.
• Plan and conduct quality system, process, and product audits.
• Manage customer warranty programs and resolve quality concerns.
• Oversee calibration and Measurement System Analysis activities.
• Collaborate with suppliers, operations, and engineering to improve quality.
• Support training on quality systems and improvement initiatives.
• Drive quality metrics, reporting, and communications.

Skills

Quality leadership

Six Sigma

Lean manufacturing

SPC

Minitab

Project management

Communication

Education

Bachelor's degree in Quality/Engineering

Tools

Microsoft Office

Minitab

Job description

SRC Holdings Corporation in Springfield, MO seeks a Quality Manager to lead Quality Technicians and collaborate with Operations, Engineering, Supply Chain, and Customer Service to improve product quality and customer satisfaction.

Reporting to the Director of Quality, the role emphasizes data-driven problem solving, CAPA leadership, and ensuring compliance with ISO 9001, IATF 16949, and AIAG standards while building a culture of accountability and continuous improvement.