Quality Leader: Data-Driven Improvement & Audits

Srcreman; Springfield, Northern (MO, KY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Vacation pay

401(k) match

Employee-owned

Company culture

Tuition reimbursement

ESOP

Job summary

Springfield Remanufacturing Corp in Springfield, MO seeks a Quality Manager to lead Quality Technicians and partner with Operations, Engineering, Supply Chain, and Customer Service to improve product quality and customer satisfaction.

This role focuses on data-driven problem solving, cross-functional improvement, supplier quality management, and a culture of accountability and continuous improvement. SRC offers strong growth and a collaborative environment.

Qualifications

• Bachelor's degree in Quality, Engineering, Manufacturing, or related field; equivalent experience considered.
• Minimum of five years of quality leadership experience in a manufacturing environment.
• Strong knowledge of ISO 9001, IATF 16949, APQP, PPAP, FMEA, Control Plans, and other automotive quality standards.
• Experience leading corrective actions, root cause investigations, and continuous improvement projects.
• Knowledge of Six Sigma, Lean Manufacturing, statistical process control, and quality improvement methodologies.
• Experience with supplier quality management and auditing.
• Strong leadership, project management, communication, and organizational skills.
• Proficiency with Microsoft Office and quality analysis tools such as Minitab.

Responsibilities

• Lead and develop Quality Technicians while fostering a culture of quality, accountability, and continuous improvement.
• Analyze warranty, customer complaint, field failure, and internal nonconformance data to identify trends and improvement opportunities.
• Lead corrective and preventive action initiatives using root cause analysis and data-driven problem-solving methodologies.
• Coordinate and participate in customer audits, quality reviews, and customer-driven improvement activities.
• Manage compliance with ISO 9001, IATF 16949, AIAG, and customer-specific quality requirements.
• Design, schedule, and conduct quality system, process, and product audits.
• Manage customer warranty programs and support resolution of quality concerns.
• Oversee calibration systems and Measurement System Analysis (MSA) activities.
• Collaborate with suppliers, operations, and engineering teams to improve product quality and process performance.
• Support training and development activities related to quality systems and continuous improvement initiatives.
• Drive quality metrics, reporting, and communication throughout the organization.

Skills

Quality leadership

ISO 9001 / IATF 16949

Six Sigma

Lean Manufacturing

Root cause analysis

Project management

Communication

Supplier quality management

MS Office

Education

Bachelor's degree in Quality/Engineering/Manufacturing

Tools

Minitab

Job description

Springfield Remanufacturing Corp in Springfield, MO seeks a Quality Manager to lead Quality Technicians and partner with Operations, Engineering, Supply Chain, and Customer Service to improve product quality and customer satisfaction.

This role focuses on data-driven problem solving, cross-functional improvement, supplier quality management, and a culture of accountability and continuous improvement. SRC offers strong growth and a collaborative environment.