Quality Manager

Westfall Technik Inc.; Union City (CA); On-site; USD 119,000 - 161,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, vision benefits

Paid holidays and leave

Job summary

Westfall Technik Inc. is seeking a Quality Manager to lead the site’s Quality Management System, certifications (ISO, SQF), and continuous improvement initiatives. The role requires cross-functional leadership and proactive process control to ensure customer satisfaction and regulatory compliance.

You will drive advanced problem-solving, manage audits, and coordinate quality activities in new product introductions while reporting KPIs to executive leadership.

Qualifications

• Lead and maintain the company's Quality Management System (QMS) to ISO and customer requirements.
• Audit processes and documentation for compliance with ISO 9001/13485, SQF, and related standards.
• Develop and implement new quality programs and systems as needed.

Responsibilities

• Oversee, maintain, and continuously improve the QMS to meet standards and customer requirements.
• Coordinate quality activities in new product introductions and engineering projects to ensure design through production compliance.
• Establish KPIs and report progress to leadership; drive root-cause analysis and corrective actions.

Skills

Quality management

QMS

ISO 9001

SQF

Lean Six Sigma

Education

Bachelor's degree in engineering

Tools

SAP

Oracle

QMS software

Job description

We are currently seeking a Quality Manager.

The Quality Manager is responsible for developing, implementing, and maintaining the Quality Management and Control Strategy. The role ensures that quality standards are consistently met through robust systems, proactive process control, and cross‑functional leadership. The Quality Manager serves as the site’s Management Representative for ISO and other quality certifications (e.g., SQF) and leads efforts in continuous improvement, regulatory compliance, and customer satisfaction.

Professional Attributes

Strong communication, analytical thinking, systems proficiency, and presentation skills are essential for effectively managing internal teams, addressing customer concerns, and collaborating with cross‑functional departments.

Desired Skills and Experience

1. Oversee, maintain, and continuously improve the company’s QMS to meet ISO and customer‑specific requirements.

   • Analyze system performance data and recommend changes to enhance effectiveness, reduce variation, and ensure compliance.
   • Audit internal processes and documentation to ensure full adherence to applicable standards (ISO 9001/ 13485, SQF etc.).
   • Lead the development and implementation of new quality programs and systems as needed.

2. Serve as the ISO Management Representative and SQF Practitioner, managing related documentation, teams, and external audit activities.

   • Coordinate quality activities in new product introductions and engineering projects to ensure compliance from design through production.
   • Establish strategic quality goals and KPIs aligned with business objectives, regularly reporting progress to executive leadership.
   • Lead the Food Safety Team and oversee compliance with food safety standards where applicable.

3. Lead advanced problem‑solving efforts (e.g., 8D, DMAIC, FMEA) using analytical tools to identify root causes and implement effective corrective actions.

   • Track and verify open actions for timely completion.
   • Analyze trends and recurring issues to drive systemic improvements.
   • Conduct effectiveness audits and department‑level ISO process audits.

4. Drive a culture of continuous improvement across the organization using tools such as Lean, Six Sigma, and SPC.

   • Facilitate training sessions, quality awareness programs, and workshops to elevate the quality mindset.

5. Take on additional responsibilities as needed to support the team and meet operational priorities.

Specific Skill Set

• Communication – Excellent verbal and written communication skills for internal and external interactions, report writing, and audit presentations.
• Presentation – Confident in presenting data, trends, and insights to senior management, auditors, and customers.
• System – Strong understanding of ERP systems, QMS software, and data analysis platforms.
• Analytics – Ability to interpret data, draw logical conclusions, and make data‑driven decisions.

Exposure

• Bachelor’s degree in engineering, Quality, or a related technical discipline (master’s degree or certifications a plus).
• Minimum 5–7 years of progressive quality management experience in a manufacturing environment (plastics, packaging, or regulated industries preferred).
• Certified Lead Auditor for ISO 9001, ISO 13485; SQF and/or HACCP training/certification highly desirable.
• Proficiency in Microsoft Office (Excel, PowerPoint), ERP systems (SAP, Oracle, etc.), and QMS tools.
• Experience in Lean, Six Sigma (Green or Black Belt preferred), and root cause analysis methodologies.

ESSENTIAL FUNCTIONS AND PHYSICAL DEMANDS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hand to finger, or feel, reach with hands and arms, and talk or hear.
• The employee must occasionally lift to 25 lbs. when necessary.

WORK ENVIRONMENT

• The work environment is usually in an office within a manufacturing facility with low to moderate noise level.
• Ability to work well with others, one on one, remote, via video and phone.
• Ability to work independently.

What You’ll Love About Us

• Salary: $140,000 (Based on education and experience)
• 11 Paid Holidays, Sick Pay, Vacation Pay
• Medical, Dental, Vision, Company Sponsored Life and AD&D, Short and Long Term Disability, Paid Parental Leave, and More
• We are committed to creating a diverse work environment and proud to be an equal opportunity employer.

Westfall Technik is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, national origin, ancestry, sex, gender, gender identity, gender expression, pregnancy, childbirth or related medical conditions, religious creed, physical disability, mental disability, age for individuals age 40 and over, medical condition (as defined by state law (for example, cancer or genetic characteristics or HIV/AIDS), marital status, military and veteran status, sexual orientation, genetic information, citizenship status or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during empl