Quality Manager

ProAmpac; Town of Neenah (WI); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Full Benefits including Medical Dental

Employer paid life insurance

401k Match

Climate-controlled environment

Job summary

ProAmpac, a global leader in flexible packaging, seeks a Quality Manager to lead the quality organization at Neenah, WI. You will drive QMS development, ensure product conformance, and coordinate with manufacturing to meet customer specs.

The role emphasizes safety culture, continuous improvement, and strong leadership in a fast-paced environment. Excellent communication and audit experience are essential for success in this position.

Qualifications

• BS degree in a technical field plus 5 years of leadership in Quality/Manufacturing or 10 years of relevant experience.
• Knowledge of ISO 9001, GMP, and GFSI.
• Fact-based decision making and analytical skills in quality management and process improvement.
• Effective coaching, training and facilitating experience.
• Strong working knowledge of quality processes and manufacturing.

Responsibilities

• Lead and direct the quality department programs and activities.
• Collaborate with Organizational Quality leadership and Manufacturing to ensure QA procedures are followed and metrics meet targets.
• Oversee personnel activities including hiring, performance goals, and training of quality staff.
• Develop, implement and administer quality specifications and systems.
• Monitor progress against metrics and report on goals.
• Interface with customers and suppliers as needed.
• Manage internal and external audits and their corrective actions.
• Investigate customer complaints and drive root-cause analysis and corrective actions.
• Monitor site quality and food safety metrics and implement countermeasures.
• Collaborate with manufacturing to ensure product conformance through process controls.
• Perform other duties as assigned.

Skills

Quality Leadership

ISO 9001

GMP

GFSI

Auditing

MS Office

Problem Solving

Communication

Education

BS Degree in Technical Area

Tools

Visio

Job description

Join Our Team as a Quality Manager – Neenah, WI

ProAmpac, a global leader in flexible packaging with a top-tier safety culture, is seeking a Quality Manager. If you excel in fast-paced environments, tackle challenges head-on, and are passionate about elevating safety and continuous improvement, this is your opportunity. We invest in our people and are looking for driven individuals ready to grow and advance.

About the Company

ProAmpac is a leading global flexible packaging company with comprehensive product offerings. Providing creative packaging solutions, industry-leading customer service and award-winning innovation to a diverse global marketplace. We are guided in our work by five core values that are the basis for our success: Integrity, Intensity, Innovation, Involvement and Impact. The safety and health of our team is our top priority. ProAmpac has taken great steps to provide all personal protective equipment and sanitizing supplies to create a safe and healthy work environment for you.

ProAmpac is a place to build your future and be part of a fast paced, safety oriented, growing and stable Industry!We are one of the leading global flexible packaging companies.

If you want to be part of a team and help produce items essential to everyday life, this is the position for you!

Why Choose ProAmpac:

• Leading global flexible packaging company producing essential items
• Core Values that foster growth: Integrity | Intensity| Innovation |Involvement| Impact
• Safety and health of our team is our top priority
• Involved team-oriented training that sets you up for success
• Recognition & bonuses for being a valued and reliable team member
• A place to build your future and be part of a fast paced, growing, and stable industry

Outstanding Benefits (Full-time employees):

• Full Benefits including Medical| Dental | Vision |Disability Insurance
• Employer paid life insurance
• 401k Match
• Clean and climate-controlled environment

General Purpose

This position is responsible to meet the goals and objectives of the organization by leading and directing a team overseeing the Quality Management System including, but not limited to the development, setting and enforcement of procedures, policies and standards affecting the Quality of our products. Accountable for ensuring that finished goods meet the specifications of the company and its customers. Leading a quality team.

Essential Duties and Tasks

• Manage programs and activities of the quality department
• Work in conjunction with Organizational Quality leadership and Manufacturing Management to ensure all manufacturing and Quality Assurance procedures are being performed and all metrics are on target.
• Responsible for personnel activities including hiring, termination, performance goals setting, and ensuring that all quality personnel are trained to perform their respective job functions.
• Participate in the development, implementation and administration of quality specifications and systems.
• Monitor and report on progress against metrics and goals
• Visit customers and suppliers when necessary.
• Responsible for all activities associated with internal and external audits.
• Manage customer complaint and reject process to ensure accurate root cause analysis, timely response, and determination and implementation of corrective actions.
• Monitor site quality and food safety metrics and develop counter measures as needed.
• Work with manufacturing to ensure product conformance through documented process monitoring and process controls methods.
• All other duties as assigned.

Qualifications, Education and Experience

• BS Degree (preferred in technical area) plus five (5) years of leadership experience in Quality/Manufacturing or ten (10) years of relevant experience
• Comprehensive knowledge of concepts and principles. Prior audit experience and knowledge of ISO 9001, GMP, GFSI required.
• Demonstrated understanding of fact-based decision-making and analytical processes related to quality management and process improvement.
• Effective coaching, training and facilitating experience.
• Solid working knowledge of quality processes and related manufacturing.
• Experience using Microsoft Office Suite (Word, Excel, Power Point), Visio, Teams, and Outlook.
• Maintains strict confidentiality and protects privacy of confidential/sensitive information.
• Exceptional time management and organization skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines.
• Ability to communicate effectively (verbal, written, and presentations) with executive leadership, staff, and internal and external clients.
• Proactive; exercises sound judgment and decision making; able to identify problems and needs and develop solutions and/or options.
• Self-confident, self-motivated polished professional who thrives in a challenging, fast-paced environment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.