Continuous Improvement and Quality Supervisor

ProAmpac; West Covina (CA); On-site; USD 90,000 - 110,000; Full time

Job summary

ProAmpac in West Covina, CA seeks a Continuous Improvement & Quality Manager to champion quality, food safety, Lean manufacturing, and operational excellence initiatives that impact safety, quality, delivery, cost, and engagement.

You will partner across Operations, Maintenance, Supply Chain, Sales and Customer Service to help our facility perform at its best every day, mentoring teams and driving measurable improvements. Annual compensation ranges from $90,000 to $110,000 USD.

Qualifications

• Bachelor's degree or equivalent leadership experience in engineering/related field.
• 3+ years leading Quality, Continuous Improvement, Operational Excellence, or Manufacturing teams.
• Strong knowledge of ISO 9001, GMP, GFSI, and audit processes.
• Experience in flexible packaging, food packaging, or consumer products manufacturing preferred.
• Six Sigma Black Belt, SQF Practitioner, HACCP, or ASQ certifications are a strong plus.

Responsibilities

• Lead quality assurance, quality control, and food safety programs.
• Drive compliance with customer requirements, GMPs, regulatory standards, and quality systems.
• Lead audits, CAPA processes, customer complaint investigations, and corrective actions.
• Analyze trends, eliminate recurring issues, and elevate customer satisfaction.
• Build relationships with customers and suppliers as a trusted quality leader.
• Lead Lean Manufacturing and Operational Excellence initiatives.
• Facilitate Kaizen Events, Value Stream Mapping, and Rapid Improvement Workshops.
• Deploy DMAIC, A3, Fishbone Analysis, 5 Whys, SPC, and FMEA.
• Deliver measurable productivity improvements and sustainable cost savings.
• Coach, mentor, and develop future leaders.

Skills

Data-driven decisions

Leadership

Problem-solving

Communication

Project management

Lean principles

Education

Bachelor's degree in engineering/related field

Six Sigma Black Belt

SQF Practitioner

HACCP

ASQ quality certifications

Job description

Why This Role Matters

As our Continuous Improvement & Quality Manager, you'll champion quality, food safety, Lean manufacturing, and operational excellence initiatives that directly impact safety, quality, delivery, cost, and employee engagement. You'll partner across Operations, Maintenance, Supply Chain, Sales, and Customer Service to help our facility perform at its best every day

What You'll Own

Quality & Food Safety Excellence

• Lead all quality assurance, quality control, and food safety programs
• Drive compliance with customer requirements, GMPs, regulatory standards, and quality systems
• Lead audits, CAPA processes, customer complaint investigations, and corrective actions
• Analyze trends, eliminate recurring issues, and elevate customer satisfaction
• Build strong relationships with customers and suppliers as a trusted quality leader

Continuous Improvement Leadership

• Lead Lean Manufacturing and Operational Excellence initiatives
• Facilitate Kaizen Events, Value Stream Mapping, and Rapid Improvement Workshops
• Deploy tools such as DMAIC, A3, Fishbone Analysis, 5 Whys, SPC, and FMEA
• Deliver measurable productivity improvements and sustainable cost savings
• Create a culture where employees actively participate in problem-solving and process improvement

People & Leadership Development

• Coach, mentor, and develop future leaders
• Train teams on Lean principles, quality systems, food safety, and problem-solving methodologies
• Build accountability, engagement, and a mindset of continuous growth

We're Looking For Someone Who...

• Leads with confidence and influence
• Loves solving problems and challenging the status quo
• Uses data to drive decisions
• Builds trust across all levels of the organization
• Thrives in fast-paced manufacturing environments
• Inspires teams to embrace change and achieve results
• Completed a bachelor's degree in engineering, Industrial Technology, Quality Management, Operations Management, Manufacturing, or related field preferred, or equivalent leadership experience
• Has 3+ years leading Quality, Continuous Improvement, Operational Excellence, or Manufacturing teams
• Holds a strong knowledge of ISO 9001, GMP, GFSI, and audit processesExperienced in flexible packaging, food packaging, or consumer products manufacturing preferred
• Has a six Sigma Black Belt, SQF Practitioner, HACCP, or ASQ Quality certifications are a strong plus
• Exceptional communication, leadership, and project management skill

At ProAmpac you'll join a team that values innovation, accountability, collaboration, and continuous growth. We invest in our people and empower leaders who are ready to make a difference. Annual compensation range for role is $90,000-$110,000US.

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