Quality Manager

EIS Wire & Cable Inc.; South Hadley (MA); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Paid time off

Job summary

EIS Wire and Cable is seeking a Quality Manager to lead QA/QC, compliance, and continuous-improvement within a wire and cable manufacturing environment. The role emphasizes AS9100 readiness, data-driven decision making, and cross-functional collaboration with production, suppliers, and customers.

The ideal candidate will have a strong Excel skill set, experience managing quality metrics, and a proven track record in producing actionable management reports and dashboards.

Qualifications

• Bachelor's degree and five+ years quality experience in manufacturing.
• Experience managing or supporting AS9100 QMS.
• Strong skills in data analysis, reporting, and management summaries.

Responsibilities

• Lead quality assurance, quality control, compliance, and continuous-improvement activities.
• Establish and maintain systems for collecting and analyzing quality data from production and suppliers.
• Lead RCA investigations and formal corrective actions; ensure effectiveness and documentation.
• Support supplier quality activities and internal audits; coach quality personnel.

Skills

Data analysis

Excel

Quality metrics

Reporting

Education

Bachelor's degree in quality, engineering, manufacturing, operations, business

Tools

AS9100

Job description

EIS Wire and Cable is seeking an analytical and hands-on Quality Manager to lead quality assurance, quality control, compliance, and continuous-improvement activities within a wire and cable manufacturing environment.

About Us

EIS Wire and Cable's long history of engineering expertise and manufacturing excellence has resulted in strong and lasting business relationships with customers in a wide range of diverse industries. Our customers can count on the quality, service, and attention to evolving needs that they would expect of a manufacturing partner. Today, EIS Wire and Cable Company operates a modern 125,000 sq. ft. facility based in Western Massachusetts and specializes in manufacturing a wide range of custom design and standard construction products-from single conductor hook-up wire to complex multi conductor composite cables.

What We Are Looking For

The successful candidate will be highly detail-oriented, comfortable working with production personnel and customers, and capable of converting manufacturing and quality data into clear conclusions and measurable actions. This role requires strong knowledge of Excel or comparable data-analysis tools, including the ability to consolidate information from multiple sources and produce meaningful reports, Pareto analyses, trends, dashboards, and management-review data.

Key Responsibilities

• AS9100 Transition: Preparation, implementation, and maintenance of the company’s AS9100.
• Support management reviews with accurate performance data and documented follow-up actions.
• Experience with establishing and maintaining a structured system for collecting and analyzing quality data from production, inspection, customers, suppliers, and internal processes.
• Monitor first-pass yield, scrap, rework, nonconformances, customer returns, defects, inspection results, and on-time corrective-action completion.
• Lead or support root-cause investigations and formal corrective-action responses.
• Maintain objective evidence supporting product conformity and corrective-action effectiveness.
• Lead root-cause analysis using appropriate methods such as 5 Why, fishbone analysis, fault-tree analysis, 8D, Pareto analysis, process mapping, and trend analysis.
• Ensure corrective actions address systemic causes rather than only correcting individual defects.
• Maintain a disciplined corrective-action log with clear status and objective evidence.
• Support supplier-quality activities, including supplier corrective actions, incoming inspection, material nonconformances, and supplier performance monitoring.
• Lead and develop quality personnel, inspectors, technicians, and other employees
• Establish quality procedures to train new and existing employees, inspection requirements, nonconforming-product controls, documentation, and customer-specific requirements.
• Promote a quality culture based on prevention, fact-based decisions, accountability, and continuous improvement.
• Work effectively with production while maintaining independent quality judgment.
• Communicate quality issues clearly to both hourly employees and executive management.

Required Qualification

• Bachelor's degree in quality, engineering, manufacturing, operations, business, or equivalent experience.
• Five or more years of progressive quality experience in manufacturing.
• Experience managing or substantially supporting an AS9100 quality management system.
• Demonstrated experience with quality metrics, data analysis, corrective action, internal auditing, and nonconformance management.
• Strong proficiency in Microsoft Excel, including functions, tables, filters, pivot tables, charts, data validation, and data cleanup.
• Experience creating management reports, dashboards, Pareto charts, trend charts, and performance summaries.

Preferred Qualification

• Experience with AS9100 implementation.
• Experience in aerospace, defense, medical, automotive, electronics, or other highly regulated manufacturing.
• Experience formal corrective-action systems

The EIS Premier Benefits Package Includes

• Medical (EIS funds 100% of the deductibles & 80% of premiums)
• Dental
• Vision
• 401(k) with Employer match
• Employee assistance program
• Flexible spending account
• Health Reimbursement Account
• Life insurance - Company paid
• Paid time off (Holidays, vacation, sick, personal, birthday)
• Referral program
• Tuition reimbursement
• Bonus Incentives

JOB CODE: S032026