Quality Manager

Fronza & Francis, LLC; Seattle (WA); On-site; USD 110,000 - 160,000; Full time

Job summary

Fronza & Francis is seeking a seasoned Quality Manager to lead QA activities for a major airport construction program in Seattle. You will develop, implement, and maintain the project's Quality Management System (QMS) and provide independent oversight to ensure compliance with contract documents and standards.

You will coordinate with contractors, designers, and airport stakeholders, drive audits, nonconformance handling, and continuous improvement, and maintain auditable quality records

Qualifications

• Bachelor's degree or equivalent experience in a related field.
• 5-7+ years of progressive quality assurance/management on complex construction programs.
• Airport or aviation construction experience required.
• Experience developing and administering Quality Management Systems, audit programs, nonconformance processes, and corrective-action programs.
• Ability to work effectively with contractors, consultants, project leadership, and multidisciplinary teams.

Responsibilities

• Develop and maintain the project Quality Management Plan and QMS.
• Provide independent QA/QC oversight of contractors and project teams.
• Plan and conduct quality audits, surveillance, and field quality reviews.
• Manage nonconformance reporting, corrective and preventive actions, root-cause reviews, and verification of effective closure.
• Monitor inspection, testing, hold-point, witness-point, and acceptance activities for contract compliance.
• Coordinate quality activities with construction management, design, document control, safety, commissioning, and stakeholders.
• Track and report quality metrics, audit results, nonconformance trends, corrective actions, and other KPIs to leadership.
• Support material acceptance, testing documentation, commissioning, turnover, and closeout for complete quality records.
• Promote a proactive quality culture through training, coaching, and clear communication of expectations.
• Maintain organized and auditable quality documentation in accordance with project controls.

Skills

QA auditing

Surveillance

Root-cause analysis

Nonconformance management

Corrective actions

Preventive actions

Plan interpretation

Plans & specs

Written communication

Reporting

Facilitation

Stakeholder management

Microsoft Office

Document management

Education

Bachelor's degree in Engineering/related field

Tools

Construction/document management platforms

Job description

Job title: Quality Manager Location: Seattle, WA Job Type: In-Office Employment Type: Full Time Salary Range: TBD

Company Description: Fronza & Francis is a high-performance multi-state certified, women owned firm that provides excellent customer-oriented services to industry clients. Our services consist of project management, construction management, project controls, Contract Administration and Contract Compliance support services to both private and public sector companies. We have an integrated and scalable range of services which help our clients achieve their goals on projects of varying scope, budget, schedule, and complexity.

Job Description: As a Quality Manager, you will lead quality assurance activities for a major airport construction program and provide independent oversight of project quality requirements. You will develop, implement, and maintain the project Quality Management System (QMS), monitor contractor compliance, lead audits and quality reviews, manage nonconformance and corrective-action processes, and coordinate with project teams, contractors, designers, and airport stakeholders to ensure work meets contract documents, applicable standards, and project quality objectives.

Key Responsibilities

• Develop, implement, and maintain the project Quality Management Plan and Quality Management System (QMS), with an emphasis on quality assurance, compliance, and continuous improvement.
• Provide independent quality oversight of contractors and project teams, including review of contractor QA/QC plans, inspection and test plans, procedures, submittals, and quality records.
• Plan and conduct quality audits, surveillance, and field quality reviews; document findings, trends, deficiencies, and opportunities for corrective action.
• Manage nonconformance reporting, corrective and preventive actions, root-cause reviews, and verification of effective closure.
• Monitor inspection, testing, hold-point, witness-point, and acceptance activities to confirm compliance with contract documents, approved procedures, and applicable requirements.
• Coordinate quality activities with construction management, design, document control, safety, commissioning, contractors, and airport stakeholders to resolve quality issues and maintain project progress.
• Track and report quality metrics, audit results, nonconformance trends, corrective actions, and other key performance indicators to project leadership.
• Support material acceptance, testing documentation, commissioning, punch-list resolution, turnover, and closeout to ensure complete and traceable quality records.
• Promote a proactive quality culture through training, coaching, lessons learned, and clear communication of project quality expectations.
• Maintain organized and auditable quality documentation in accordance with project document-control requirements.

Qualifications

Basic Requirements

• Bachelor's degree in Engineering, Architecture, Construction Management, Quality Management, or a related field; equivalent relevant experience may be considered.
• 5-7+ years of progressively responsible quality assurance / quality management experience on complex construction programs.
• Airport or aviation construction experience required.
• Demonstrated experience developing and administering Quality Management Systems, audit programs, nonconformance processes, and corrective-action programs.
• Ability to work effectively with contractors, consultants, project leadership, and multidisciplinary construction teams.

Preferred Qualifications

• 3+ years in a quality leadership, managerial, or supervisory role.
• Experience on active airport projects involving airside and/or landside construction, terminal, utility, civil, structural, MEP, or vertical scopes.
• Quality-related certification such as CQM, CQE, CQA, CCM, or similar credential a plus.
• Experience with commissioning, turnover, closeout, and quality records management on large public infrastructure projects.

Skills And Competencies

• Quality assurance auditing, surveillance, root-cause analysis, nonconformance management, and corrective/preventive action tracking.
• Strong ability to read and interpret plans, specifications, contracts, procedures, and quality requirements.
• Strong written communication, reporting, facilitation, and stakeholder-management skills.
• Proficiency with Microsoft Office Suite and construction/document management platforms.

Equal Employment Opportunity Statement

Fronza & Francis is an equal opportunity employer. We welcome diversity and are committed to creating an inclusive workplace for all. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, or veteran status.