Quality Manager

Avon Technologies plc; Salem (NH); On-site; USD 125,000 - 140,000; Full time

Job summary

Avon Protection is seeking a Quality Manager to oversee the Salem, NH site. This role focuses on sustaining ISO 9001:2015 certification, improving quality metrics, and enabling defect reduction while supporting new product introductions.

The position reports to quality leadership and steers a team of quality engineers and a supervisor. Ideal candidates will have extensive manufacturing quality experience, strong data analytics, and proven ability to influence cross-functional teams without

Qualifications

• Bachelor's degree in a related field.
• 7–10 years of progressive quality experience in manufacturing.
• Experience owning or administering ISO 9001:2015 QMS.
• Experience leading internal audits and CAPA.

Responsibilities

• Oversee and improve the Quality Management System for Salem, NH site.
• Drive continuous improvement and defect reduction.
• Lead quality metrics reporting to inform leadership.
• Support new product design and launches with quality input.
• Lead risk management activities (FMEA, 5 Why, 8D).

Skills

Cross-functional influence

Lean Six Sigma

Data analytics

Executive report writing

Audits & CAPA

Excel advanced

Decision making

Education

Bachelor's degree

Tools

Power BI

Tableau

SQL

Minitab

ERP/MES/QMS

Job description

Purpose of Position: Avon Protection is recognized as a world leader in ballistic protection and respiratory, delivering life critical solutions for Militaries and First Responders worldwide.

Job Title: Quality Manager Location: Salem NH

Purpose of Position: Avon Protection is recognized as a world leader in ballistic protection and respiratory, delivering life critical solutions for Militaries and First Responders worldwide.

We are searching for a driven, detail-orientated Quality Manager to join our Quality team. The person hired for the position of Quality Manager will be responsible for overseeing and improving the Quality Management System for the Salem, NH site and the Team Wendy Ceradyne company. This person will enable and report out of key quality metrics and drive continuous improvement and defect reduction throughout the plant. This person will also support new products being designed and launched. This person will ensure compliance to and improve compliance of customer configuration in the defense field. This person will lead and assist in complex data analytics and defect and risk reduction using industry standard methodologies (FMEA, 5Why, 8D, etc). This person will have direct reporting responsibility for the quality engineers and quality supervisor.

Essential duties and/or Functions:

• Observe all Safety rules and regulations
• Observe all Avon Protection Ceradyne Employee Guidelines
• Manage and improve the current ISO 9001:2015 certification
• Monitor, improve and improve reporting of key quality metrics
• Manage supplier and customer relationships
• Develop internal quality team to industry standards
• Comply with and improve compliance with customer configuration requirements
• Lead and train to risk management techniques (FMEA, 5Why, 8D, etc)
• Maintain and organize company documents, records and files in electronic and/or physical systems
• Assists in development of improved procedures for the quality management system
• Demonstrate a level of knowledge required to make decisions and adjustments when required.
• Actively participates in Lean processes or projects (standard work reviews, Tier 1 meeting, Kaizen events)
• Proactively initiates personal learning in additional work areas, processes and Lean manufacturing practices

This position [will/may] require:

• Weekend work
• Working overtime
• Working on holidays as needed
• Short notice shift coverage

Required Minimum Qualifications:

• Possess a Bachelors Degree
• Minimum of [7-10] years of progressive experience of quality within a manufacturing environment
• Minimum [3-5] years of experience serving as the primary owner or administrator of an ISO 9001:2015 certified Quality Management System
• Experience leading internal audits, corrective and preventive actions, root cause analysis, and management review activities.
• Proven experience leading continuous improvement initiatives utilizing Lean, Six Sigma, Kaizen, or similar methodologies.
• Strong analytical skills with demonstrated experience analyzing complex manufacturing and quality data to identify trends and drive decision‑making
• Advanced proficiency with Microsoft Excel, including Pivot Tables, Power Query, and data visualization.
• Experience with ERP, MES, QMS, or business intelligence tools such as Power BI, Tableau, SQL, Minitab, or similar analytical software.
• Excellent written and verbal communication skills, including technical report writing and executive publications.
• Ability to influence cross-functional teams without direct authority.

Preferred/Desired Skills or Experiences:

• Lean Six Sigma Green Belt or Black Belt
• Experience in highly regulated manufacturing (medical device, aerospace, defense, electronics, automotive, etc)
• Experience implementing or significantly improving a Quality Management System.
• Experience automating quality metrics and dashboards using Power BI or similar visualization tools.
• Working knowledge of risk management methodologies and process validation.

Required Training:

ISO 9001:2015

This job description is not intended, and should not be construed, to be an all-inclusive list of all responsibilities, skills, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the job requirements, management reserved the right to modify, add or remove duties from particular jobs and to assign other duties as necessary.

Responsibilities of this position may include direct and/or indirect physical or logical access to information, systems, technologies subjected to the regulations/compliance with U.S. Export Control Laws.

U.S. Export Control laws and U.S. Government Department of Defense contracts and sub-contracts impose certain restrictions on companies and their ability to share export-controlled and other technology and services with certain "non-U.S. persons" (persons who are not U.S. citizens or nationals, lawful permanent residents of the U.S., refugees, "Temporary Residents" (granted Amnesty or Special Agricultural Worker provisions), or persons granted asylum (but excluding persons in nonimmigrant status such as H-1B, L-1, F-1, etc.) or non-U.S. citizens. To comply with these laws, and in conjunction with the review of candidates for those positions within Avon that may present access to export controlled technical data, Avon must assess employees' U.S. person status, as well as citizenship(s). The questions asked in this application are intended to assess this and will be used for evaluation purposes only. Failure to provide the necessary information in this regard will result in our inability to consider you further for this particular position. The decision whether or not to file or pursue an export license application is at Avon's sole election.

Must be legally authorized to work in country of employment without a sponsorship for employment visa status (e.e. H1B status).

The anticipated salary range for candidates who will work in Salem, NH is $125,000 to $140,000 annually. The final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, type and years of experience within the industry, education, etc.

EOE, including Vet/Disability