TW Certified Trainer

Avon Technologies plc; Cleveland (OH); On-site; USD 30,000 - 36,000; Full time

Job summary

Avon Technologies plc is seeking a Certified Trainer in Cleveland, OH. The role focuses on building operator capability, ensuring quality, and delivering training to approved standards using the Strengthen System and TWI Job Instruction.

You will train new and existing operators, coach on quality, takt time, and documentation, and maintain records for audit readiness on the production floor.

Qualifications

• Mastery of Work Instructions, Standard Work, quality standards, safety requirements, and documentation.
• Experience training, coaching, observing, correcting and validating operators.
• Excellent communication, listening and documentation skills.

Responsibilities

• Deliver training on Work Instructions, Standard Work and Strengthen System principles.
• Use TWI JI methods on the Gemba and provide hands-on coaching.
• Support operators with quality, takt time, and standard work adherence.
• Maintain training records and competency pathways with production teams.
• Identify improvement areas and advocate Strengthen System principles.

Skills

Training delivery

TWI Job Instruction

Operator coaching

Documentation

Safety compliance

Gemba knowledge

Lean manufacturing

Education

TWI Job Instruction certification

Job description

Site: Cleveland, OH - 17000 Saint Clair, Cleveland OH 44110

Position Summary

The Certified Trainer is responsible for building production capability, protecting quality, and ensuring training is delivered consistently to approved standards. The role trains new and existing operators and supports sustainment efforts though robust understanding and application of the Avon Technologies business system - The Strengthen System. The Certified Trainer will be certified in Training Within Industry Job Instruction methodology and will apply this methodology to the Gemba.

Key Responsibilities

Training Delivery & Operator Capability

• Train new and existing operators to understand and follow Work Instructions, Standard Work, Strengthen System principles, quality standards, workmanship expectations, safety requirements, and other production needs.
• Use TWI Job Instruction methods on the Gemba, including breaking down the job, demonstrating the work, explaining key points and reasons why, observing practice, correcting gaps, and confirming understanding.
• Support operators who are struggling with quality, takt time, documentation, or standard work adherence through hands-on coaching, structured retraining, and clear feedback.
• Utilise the training Dojo and production floor to provide practical, safe, and repeatable learning experiences before operators are released to work independently.
• Certification, Records & Competency Governance
• Attend and obtain Training Within Industry JI certification.
• Decide operator competency against approved station, role, and training requirements using observation, validation questions, quality performance, and documented evidence.
• Complete, review, and submit training records accurately so training status is visible, current, and audit-ready.
• Maintain and support role-specific skills matrices, qualification criteria, and certification pathways in partnership with the production teams.

Training Effectiveness Audits & Continuous Improvement

• Identify repeated training, quality, or adherence issues and recommend areas for improvement activity, or retraining focus.
• Act as an ambassador for Strengthen System principles, operator engagement, and daily discipline on the Gemba.

Required Minimum Qualifications/Competencies

• Demonstrated mastery of approved Work Instructions, Standard Work, quality standards, workmanship expectations, safety requirements, and documentation standards within assigned production areas.
• Proven ability to train, coach, observe, correct, and validate operators in a manufacturing environment.
• Strong communication, listening, documentation, and feedback skills, with the patience and approachability required to support different learning styles.
• Ability to maintain accurate training records, support skills matrices, and keep documentation audit-ready.
• Reliable, engaged, safety-focused, and able to work independently while escalating concerns through the correct operational channels.

Preferred Qualifications/Experience

• Experience as a Certified Trainer, Flex Production Technician, Advanced Operator, Technician, or similar role requiring deep process knowledge and peer training capability.
• Training Within Industry Job Instruction certification or active progression toward certification.
• Exposure to Lean manufacturing, Strengthen System tools, visual management, Workplace Sustainment Program activity, or Kaizen improvement methods.
• This role requires routine presence on the production floor for training delivery, observations, audits, and validation.
• May be required to lift materials, stand for extended periods, or operate within high-paced manufacturing areas.

What we offer you

We offer more than a job; we offer a powerful sense of purpose. At Team Wendy, we’re united by a mission to protect lives and driven by our #FIERCE values. And we back it all up with a great set of benefits designed to support your wellbeing, growth and success.

• Make Work Matter - Every contribution you make, whether you’re building helmets, designing innovations, or supporting operations helps make life saving products for those who protect us.
• Continuous improvement mindset - Our unique Strengthen System underpins everything we do. It’s how we challenge ourselves to improve processes, solve problems and deliver better outcomes every day. Your ideas and initiative will be valued and supported.
• Career growth opportunities - Make Work Matter for your future by taking advantage of ongoing training, education and mentorship designed to help you grow in your career.
• Competitive pay and benefits - including a paid winter holiday shutdown.
• Awards and recognition programs - Be celebrated for your contributions with awards and swag recognizing your impact and commitment to our mission.
• Clean, modern workspaces - enjoy a safe and clean work environment.
• Uniform and swag envy - gear up with apparel that shows your pride in the mission.

We are a world leader in protective equipment, with a reputation for innovative design, high-performance quality and specialist materials expertise. Our two brands, Avon Protection and Team Wendy, supply our respiratory and head protection portfolio to customers across the globe from our manufacturing sites in the UK and North America. At Avon Technologies, we recognize that our success relies on the collective efforts of our talented team. As an organization, we welcome individuals who embody our #FIERCE company values - fearlessness, integrity, excellence, resilience, collaboration, and the ability to execute.

We offer a comprehensive benefits package that includes the following:

• Flexible Schedule
• Earn more as you build skills and broaden your contribution through our structured career progression pathway
• Generous paid time off
• Competitive Compensation Package
• Learning and Development Opportunities
• Bonus Plan
• Employee Stock Purchase Plan
• 401k Matching
• Tuition Reimbursement Program
• Supplemental plans
• Company-paid life and AD&D

This job description is not intended, and should not be construed, to be an all-inclusive list of all responsibilities, skills, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the job requirements, management reserved the right to modify, add or remove duties from particular jobs and to assign other duties as necessary.

Responsibilities of this position may include direct and/or indirect physical or logical access to information, systems, technologies subjected to the regulations/compliance with U.S. Export Control Laws. U.S. Export Control laws and U.S. Government Department of Defense contracts and sub-contracts impose certain restrictions on companies and their ability to share export-controlled and other technology and services with certain "non-U.S. persons" (persons who are not U.S. citizens or nationals, lawful permanent residents of the U.S., refugees, "Temporary Residents" (granted Amnesty or Special Agricultural Worker provisions), or persons granted asylum (but excluding persons in nonimmigrant status such as H-1B, L-1, F-1, etc.) or non-U.S. citizens. To comply with these laws, and in conjunction with the review of candidates for those positions within Avon that may present access to export controlled technical data, Avon must assess employees' U.S. person status, as well as citizenship(s). The questions asked in this application are intended to assess this and will be used for evaluation purposes only. Failure to provide the necessary information in this regard will result in our inability to consider you further for this particular position. The decision whether or not to file or pursue an export license application is at Avon's sole election.

Must be legally authorized to work in country of employment without a sponsorship for employment visa status (e.e. H1B status).

The anticipated salary for candidates who will work in Cleveland, OH is $24.00 + per hour. The final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, type and years of experience within the industry, education, etc.