Quality Manager

Norsk Hydro; Pennsylvania; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, Rx, Dental, Disability, Life

Retirement Savings Plan

Education Assistance

Bonus Plan Eligibility

Referral Bonuses

Parental Leave

On‑site Gym & Café

Job summary

Hydro Extrusions North America is seeking a Quality Manager to lead the site’s quality strategy, drive continuous improvement, and elevate quality performance across operations. You will mentor the quality team, support the quality lab, and partner with customers on quality initiatives.

The role requires a engineering/quality-related bachelor’s degree, 7+ years in manufacturing, and at least 5 years in a leadership position, with experience in aluminum extrusion and QMS standards.

Qualifications

• Bachelor's degree in Engineering, Manufacturing, Quality or related field.
• Minimum 7 years of manufacturing experience.
• Minimum 5 years of leadership experience.
• Experience with aluminum extrusion.
• Experience with QMS and ISO 9001 / IATF 16949 standards.

Responsibilities

• Develop and execute the site's quality strategy to reduce defects and improve test performance.
• Provide customer support for quality issues and technical problem solving.
• Lead root cause analysis and corrective actions.
• Coordinate training on Quality standards for team members.
• Ensure completeness and accuracy of inspection records and data.
• Coach and mentor the Quality team and support lab operations.

Skills

Quality management

Leadership

Manufacturing

Data analytics

Aluminum extrusion

Education

Bachelor's degree in Engineering/Manufacturing/Quality

Tools

QMS (ISO 9001) knowledge

IATF 16949 knowledge

Job description

About Hydro Extrusions

Hydro Extrusions is a world‑leading aluminium extrusion business counting around 100 production sites in 40 countries and employing 20,000 people. Through our unique combination of local expertise, global network, and unmatched R&D capabilities, we can offer everything from standards profiles to advanced development and manufacturing for most industries. Since 1905, Hydro has turned natural resources into valuable products for people and businesses with focus on a safe and good workplace for our 30,000 employees in more than 140 locations.

What you will be doing

Job Summary: The Quality Manager is responsible for driving the Quality Department tasks in support to deliver zero defects by supporting or leading containment activities, problem solving, customer claim activities, coaching/mentoring team members and supporting the quality test lab and its processes. This role supports Hydro's flagship North American manufacturing location, a site whose production output surpasses that of some entire Hydro regions. The Quality Manager will create and execute the site's quality strategy, driving continuous improvement and increasing the use of technology and data‑driven tools to elevate quality performance across the operation.

What we offer you

• Medical, Rx, Dental, Disability, Life Insurance, Flexible Spending Accounts
• Retirement Savings Plan
• Education Assistance
• Bonus Plan Eligibility
• Referral Bonuses
• Parental Leave
• On‑site Gym & Café

Essential Job Responsibilities:

• Develop and execute the site's quality strategy by leveraging technology, data analytics, and advanced quality systems to reduce defects, customer complaints, returns, and overall cost of quality while improving compliance and test performance metrics.
• Provide customer support for quality issues, technical problem solving, and ensure that quality standards are understood, maintained, and adhered to both the plant and customer facilities.
• Provides a connection between the customer and the plant in claims support, technical problem solving, continuous improvement initiatives, and quality performance projects.
• Developing and reviewing processes on the plant floor including proper documentation, while driving quality strategy and improvement initiatives focused on defect reduction and operational excellence.
• Conducting non‑conformance investigations and leading root cause analysis activities to drive sustainable corrective actions.
• Documenting deviations and/or conducting failure investigations, as appropriate.
• Developing, coordinating, and providing training on Quality standards and processes for team members while fostering the growth and development of the Quality organization.
• Trains / Coaches Team Members: Supports learning organization initiative through daily teaching / coaching on the shop floor. Imparts technical knowledge of the process and reactionary logic based on process deviation observation.
• Is a subject matter expert in area of quality lab testing, equipment, dispositioning, lab back up, extrusion processes, and emerging quality technologies that improve measurement accuracy and process control.
• Insuring completeness and accuracy of all inspection records and test data.
• Daily walks to scour the site for visible issues in the product and process. Coordinates immediate resolution.
• Assist customers in the fundamentals of aluminum, extrusion processes, and quality requirements.
• Demonstrates high standard for excellence and core belief in quality compliance, accuracy in reporting and always puts safety first.

What will make you successful?

• Bachelor's Degree in Engineering, Manufacturing, Quality or related field. (required)
• At least 7 years of professional experience working in a manufacturing environment. (required)
• At least 5 years of previous leadership experience. (required)
• Experience with aluminum extrusion or related manufacturing processes. (required)
• Experience working with Quality Management Systems (QMS) and ISO 9001 and IATF 16849 standards. (preferred)

Equal opportunities

Hydro in North America is an Equal Opportunity Employer where all phases of employment are based strictly upon the qualifications of the individual as related to the work requirements of the position. This policy is applied without regard to race, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, veteran status, marital status or any other category protected by law. We strive to provide equal opportunities for all to contribute and succeed with us.

As part of our recruitment process, we may use job‑related assessments in selected roles. These tools help us better understand work‑related strengths and support a fair and consistent hiring process. Any assessment results are reviewed together with your experience, qualifications, and interviews, and are never used as the sole basis for hiring decisions.

If you need an accommodation in order to complete the application, please contact Hydro Recruiting via email at [e-mail]