Quality Engineer, Customer Quality - Dayshift

Hydro Extrusion USA, LLC; Phoenix (AZ); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental

Retirement plan

Education assistance

Bonus eligibility

Parental leave

Job summary

Hydro Extrusion USA, LLC is seeking a Quality Engineer in Phoenix, AZ to drive quality improvements on the shop floor and lead cross-functional projects. The role emphasizes data-driven problem solving, coaching teams, and ensuring compliance with quality systems.

You will collaborate with operators and engineers to implement effective solutions, develop robust quality processes, and support containment and investigations for customer concerns.

Qualifications

• Bachelor's degree in engineering or related field.
• Minimum of 4 years of experience in manufacturing quality engineering.
• Proven ability with proactive problem-solving and structured methodologies.

Responsibilities

• Work directly on the shop floor with operators to embed quality thinking.
• Lead manufacturing projects to improve product quality and equipment efficiency.
• Analyze data and feedback to identify and resolve internal product/process issues.
• Coach shop-floor personnel and drive a learning culture around quality.

Skills

Problem solving

Leadership

Communication

Collaboration

Data analysis

Education

Bachelor's degree in engineering

Tools

ISO 9001 Auditing Certification

Job description

Quality Engineer – Phoenix, AZ, US

Hydro Extrusions is a world‑leading aluminium extrusion business counting around 100 production sites in 40 countries and employing 20,000 people. Through our unique combination of local expertise, global network and unmatched R&D capabilities, we can offer everything from standard profiles to advanced development and manufacturing for most industries. Since 1905, Hydro has turned natural resources into valuable products for people and businesses with a focus on a safe and good workplace for our 30,000 employees worldwide.

What we offer you

• Medical, Rx, Dental, Disability, Life Insurance, Flexible Spending Accounts
• Retirement Savings Plans with Company Match/Contributions
• Education Assistance
• Bonus Plan Eligibility
• Parental Leave

Job Summary

The Quality Engineer drives innovation and enhances the Quality culture within the plant. This role involves leveraging data, process expertise and insights from team members to identify and implement effective solutions. Responsibilities include educating, coaching and training team members to foster a strong commitment to Quality. In addition to supporting routine Quality department functions, the Quality Engineer leads improvement initiatives across various departments, ensuring the quality and compliance of products and processes.

What you will be doing

• Work directly on the shop floor with operators to integrate quality thinking and foster local problem‑solving, facilitating a cultural transition.
• Lead and support various manufacturing projects aimed at enhancing product quality, equipment efficiency, workplace environment and team members’ daily tasks.
• Utilize data analysis, visual inspections and feedback on reported concerns to identify internal product and process issues. Coordinate short‑ and long‑term resolutions with involved team members.
• Actively listen to operator feedback to identify and resolve issues, utilizing available site resources to implement solutions.
• Contribute to a learning organization by teaching and coaching shop‑floor personnel. Share technical knowledge and reactionary logic based on observations of process deviations.
• Continuously pursue deeper knowledge in specific areas (such as extrusion, painting, fabrication) to drive innovative solutions.
• Assist in internal investigations of customer complaints and provide support for containment measures as needed.
• Organize and oversee internal product and process trials on the shop floor.
• Collaborate with team members to ensure proper disposition of suspect materials, providing rationale for decisions and guidance.
• Partner with colleagues across the organization to benchmark and standardize best practices.
• Uphold high standards for quality compliance and ethical behavior within the manufacturing environment, particularly in laboratories. Coach and train direct reports on compliance and ethical practices.
• Minimal travel – <5%

Required Education / Experience

• Bachelor’s degree in engineering or related field.
• Minimum of 4 years of experience in manufacturing quality engineering.
• Trained in proactive problem‑solving with expertise in various structured methodologies.

Preferred Skills / Qualifications

• ISO 9001 Auditing Certification.
• Ability to work openly and collaboratively with diverse leadership and departmental teams.
• Demonstrated strong leadership capabilities.
• Proficiency in all forms of English communication.
• Strong and transparent communication skills with relevant departments.
• Willingness to identify needs for change and implement effective solutions.
• Highly motivated, creative and results‑oriented in a fast‑paced environment.
• Ability to efficiently manage daily, weekly and monthly compliance activities and sampling for required certifications.

Equal Opportunity Statement

Hydro in North America is an Equal Opportunity Employer where all phases of employment are based strictly upon the qualifications of the individual as related to the work requirements of the position. This policy is applied without regard to race, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, veteran status, marital status or any other category protected by law. We strive to provide equal opportunities for all to contribute and succeed with us.

Recruitment Process

As part of our recruitment process, we may use job‑related assessments in selected roles. These tools help us better understand work‑related strengths and support a fair and consistent hiring process. Any assessment results are reviewed with your experience, qualifications and interviews, and are never used as the sole basis for hiring decisions.

Accommodation Request

If you need an accommodation in order to complete the application, please contact Hydro Recruiting via email at [e-mail].