Quality Manager

Placon-Corporation; Madison (WI); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Great benefits

Stable schedule

Job summary

At Placon-Corporation in Madison, WI, we are seeking a full-time Quality Manager to lead our Quality Team. This position involves driving compliance with industry standards such as SQF and ISO, managing customer quality complaints, and overseeing the site's CAPA program.

The ideal candidate will bring strong leadership skills, a Bachelor's degree in a relevant field, and at least 3 years of experience in a regulated manufacturing environment. We offer competitive pay, benefits, and a stable onsite Monday–Friday schedule.

Qualifications

• 3 years of leadership experience within a regulated industry.
• Ability to manage multiple priorities and work independently.
• Knowledge of quality systems, audits, CAPA, and controlled documentation.

Responsibilities

• Lead the Quality Team to drive high-performance quality operations.
• Manage customer quality complaints and implement corrective/preventive actions.
• Direct external audits to maintain compliance with industry standards.

Skills

Leadership in regulated industry

Communication skills

Problem-solving

Knowledge of SQF, ISO, HACCP

Education

Bachelor's degree in Engineering, Quality, or STEM-related discipline

Tools

QMS tools

ERP systems

Job description

Quality Manager

Join our Madison, WI team, as a full‑time onsite Quality Manager and help elevate our manufacturing operations. We're looking for a hands‑on leader who excels in regulated, fast‑moving environments and is passionate about building strong quality systems, guiding teams, and ensuring outstanding customer outcomes. If you're skilled in audits, CAPA management, and cross‑functional problem‑solving, this role offers a chance to make a real impact and advance your career.

Compensation

• Compensation will be commensurate with experience.

Work Schedule

• Full‑time, onsite: 8 AM – 5 PM | Monday - Friday

Why Placon – You'll Love It Here

• A leadership role where your quality, compliance, and problem‑solving skills truly matter
• Opportunities to influence site‑wide quality strategy, systems, and continuous improvement
• A supportive manufacturing environment with strong cross‑functional collaboration
• Competitive pay, great benefits, and a stable onsite Monday–Friday schedule
• A culture focused on safety, quality, and operational excellence

What You'll Do

• Lead the Quality Team across Madison locations, providing oversight, resource allocation, workload management, morale support, and cross‑functional leadership collaboration to drive high‑performance quality operations.
• Own all customer quality complaints end‑to‑end, including customer/sales communication, root cause analysis with Engineering, Production, Tooling, and Marketing, and implementation of corrective/preventive actions (CAPAs).
• Manage the site CAPA program, ensuring timely resolution, documentation, effectiveness verification, and continuous improvement.
• Direct external audits and maintain compliance with SQF, ISO 9001, and customer‑specific standards; lead the internal audit program to strengthen quality systems.
• Administer the Pest Control program with vendor oversight.
• Lead Regulatory Affairs, ensuring compliant, up‑to‑date documentation aligned with food, medical, custom, and retail requirements.
• Assist in QMS software implementation, migrating from Excel/file‑based systems to a controlled digital platform to enhance data integrity, traceability, and efficiency.
• Oversee New Product Development (NPD) Quality/Validation studies to support successful product launches.
• Collaborate with executive leadership on presentations, data‑driven recommendations, and strategic decisions impacting quality, compliance, and operations.
• Manage the Site Quality budget, identifying efficiencies, cost reductions, and resource optimization opportunities.
• Oversee the HACCP program, ensuring robust food safety risk management and compliance.

What You Bring

• Bachelor's degree in Engineering, Quality, or STEM‑related discipline
• 3 years of leadership experience within a regulated industry
• Strong communication skills and a customer‑focused mindset
• Ability to manage multiple priorities and work independently
• Experience with SQF, ISO, HACCP, or regulated manufacturing environments preferred
• Knowledge of quality systems, audits, CAPA, and controlled documentation
• Strong problem‑solving, multitasking, and analytical skills
• Ability to use standard office software, ERP systems, and QMS tools
• Ability to work in office, lab, and manufacturing environments
• Minimal travel (less than 5%) to customers, vendors, and audits
• Bi‑lingual in Spanish is preferred
• Highly valued experience includes HACCP Lead responsibilities, SQF and ISO system management, and Food Defense Manager certification.

Placon employment offers are contingent upon the successful completion of a pre‑employment drug test, basic physical, background check, educational verification, and reference checks (as applicable).

Placon requires that employees have and maintain authorization to work in the country in which the role is based. In general, Placon does not sponsor candidates for non‑immigrant visas or permanent residency unless based on business need.

Placon is committed to equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender, gender identity, or expression, marital status, age, national origin, disability, veteran status, genetic information, or other protected characteristics.

This role requires the ability to work through differing perspectives and resolve conflict in a respectful and professional manner consistent with The Placon Way.