Quality Manager

Maker’s Pride, LLC; Terre Haute (IN); On-site; USD 85,000 - 110,000; Full time

Job summary

Maker’s Pride seeks a QA and Food Safety Leader to oversee all quality programs at the Terre Haute plant, including HACCP, Food Safety Plans, and regulatory compliance. Lead internal audits, RCA/CAPA, and KPI-driven improvements; mentor QA teams and partner with production and leadership to elevate quality culture.

This role requires strong knowledge of FDA/USDA, GFSI schemes, and PCQI expertise; travel up to 10% and ability to work in a fast-paced manufacturing environment.

Qualifications

• Bachelor’s degree in a business/science field; equivalent experience considered.
• PCQI Certification and/or HACCP Certification preferred.
• Detail-oriented with strong leadership and communication skills.
• Experience with SPC and Microsoft Office.
• Audit facilitation experience required.
• Strong sanitation knowledge and KPI management.
• Budget management experience.

Responsibilities

• Lead QA and food safety programs including HACCP and related plans.
• Execute internal audits and maintain audit readiness at the site.
• Drive RCA/CAPA investigations and corrective actions.
• Coach QA teams and develop bench strength for succession.
• Collaborate with plant leadership to elevate quality culture.
• Manage hold/release, trace and mock recall activities.
• Monitor KPIs and lead improvements in quality outcomes.
• Support process specifications and regulatory compliance.
• Travel up to 10% as needed.

Skills

Team leadership

Auditing

Quality systems

Root cause analysis

Regulatory compliance

Coaching/mentoring

Lean tools

Education

Bachelor’s degree in science/business

Tools

SAP

Microsoft Excel

MS Office

Job description

Seelyville, 9445 E. US Highway 40, Terre Haute, Indiana, United States of America

Job Description

Posted Tuesday, August 18, 2026 at 4:00 AM

Summary

Responsible for leading, maintaining, and executing all aspects of Quality Assurance and Food Safety for the plant. Coach, teach, mentor, and manage the Quality and Food Safety teams onsite. Utilize lean tools and root cause analysis to continuously improve the existing quality system. Ensure all requirements from customers, regulatory, and 3rd party certifications are met and in compliance.

Job Responsibilities

Duties may include, but are not limited to the following:

• Manage all Quality and Food Safety programs including HACCP, Food Safety Plans, Food Quality Plans, Identity Preserved Certifications, IA Vulnerability, and Food Defense
• Execute a robust internal audit program to ensure site it always audit ready all the time
• Participate in Hearthside Production System requirements such as Drumbeat (Daily Directional Setting), Weekly KPI, Lean Steering Committee, and Tiered Auditing
• Lead Root Cause Analysis (RCA) and Corrective Actions/Preventative Action (CAPA) investigations
• Coach, teach, and mentor the QA and Food Safety teams to build bench strength and career paths for employees
• Collaborate with all plant leadership to drive quality culture improvements and consumer complaint reductions
• Coordinate multidisciplinary activities among various team members assuring timely, efficient, and cost-effective finality
• Administrate all product specifications and associated floor instructions assuring compliance with regulatory label requirements.
• Ensure food standard compliance with FDA, USDA, GMP, and company policy.
• Assess Environmental Monitoring Programs to ensure continued seek and destroy approach to pathogens
• Oversee the Hold and Release program, ensuring proper hold verifications and disposition processes
• Lead Trace and Mock Recall exercises
• Measure and monitor various company KPIs and drive for improvements in key performance areas
• Lead customer QA discussions related to quality or food safety incidents in the plant
• Advise commercialization and production teams on process specifications, process capabilities, and customer requirements to include recipe and sensory attributes
• Support commercialization teams in integrating customer and compliance requirements into internal specifications and critical quality parameters
• SQF Practitioner or other GFSI scheme by plant and PCQI duties
• Trend and analyze data as need to drive improvements in the plant (EMP, Pest Control, Consumer Complaints, etc.)
• Support all aspects of sanitation, including allergen matrix and control programs, chemical control programs, pest control programs, cleaning validations including all sanitation systems as assigned.
• May perform other functions as needed.

Knowledge of:

• Intentional Adulteration Vulnerability Assessments
• Preventative control validations
• SMART goal setting and team coaching
• Basic RCA and CAPA tools
• Sanitation Programs
• Robust Hold and Release Program Requirements
• Skilled in:
• Team building
• Internal auditing
• Procedure and Standard Work generation
• Demonstrated proficiency in advanced quality statistics, measurement systems analysis and continuous improvement required.
• Strong understanding of plant GFSI scheme and its implementation is required.
• PCQI/ Food Safety Plans / HACCP Plan development and maintenance

Ability to:

• Communicate effectively both verbally and in writing.
• Manage multiple projects at a time
• Direct various program activities within the plant
• Influence Quality Culture behaviors
• Recognize food safety & quality gaps and provide a plan to address
• Work collaboratively with all departments
• Ensure collaborative relationships with industry, trade, other associations, regulatory agencies and Maker’s Pride staff.

Proficiency in:

• MS Office Suite
• SAP a Plus
• Frequent production environment exposure which includes noise, dust, heat, cold, moving machinery, forklifts, and slippery floors
• 50% of work in an office setting
• Handle daily employee issues.
• Travel up to +10%

Physical Requirements:

• Ability to use hands and fingers.
• Ability to see, hear and talk.
• Employee frequently required to sit
• Employee daily required to walk, climb and/or balance.
• Ability to lift and carry up to 25 lbs.
• Walk up to 400 yards to necessary Production areas
• Stand, walk and climb stairs on an infrequent basis.

Minimum Qualifications

• Bachelor’s degree in business/science-related field is preferred, Post-graduate degree a plus. Equivalent work experience as appropriate and approved by Platform Quality Director.
• PCQI Certification and/or HACCP Certification is ideal
• Must be detailed-oriented, have strong self-confidence and leadership skills and have excellent oral and written communication skills.
• SPC and Microsoft Suite computer experience
• Audit facilitation experience is needed
• Strong knowledge and understanding of sanitation
• Department budget and KPI management experience

No relocation is available for this opportunity.

Sponsorship for work authorization is not available for this position. It is the candidate’s responsibility to ensure they are legally authorized to work in the location to which they apply.

#LI-MA1 #LI-onsite

Maker's Pride is an Equal Opportunity Employer.

Seelyville, 9445 E. US Highway 40, Terre Haute, Indiana, United States of America