Quality Manager

Motus Integrated Technologies; Holland (MI); On-site; USD 95,000 - 140,000; Full time

Job summary

Motus Integrated Technologies in Holland, Michigan, is seeking a Plant Quality Manager who will walk the floor, own the quality systems, and be the plant’s voice with OEM customers. You’ll lead the quality team, mentor engineers and inspectors, and drive root-cause investigations to prevent recurrence.

You will partner with operations and engineering to embed quality into processes, reduce scrap and costs, and balance customer expectations with risk.

Qualifications

• Bachelor's degree in engineering or related technical field.
• 7+ years of quality experience in manufacturing, including 3+ years leading a quality team.
• Automotive supplier experience with direct OEM customer interface.
• Strong working knowledge of IATF 16949 and customer-specific requirements; experienced QMS internal auditor.
• Hands-on command of APQP, PPAP, FMEA, SPC, and MSA.
• Proven structured problem-solving (8D, 5-Why, Ishikawa) with a track record of closing customer issues.
• Strong communication skills and the confidence to hold a position with customers and internal leaders.

Responsibilities

• Be the plant's primary quality contact for OEM customers and build credibility with customer quality engineers.
• Lead customer concerns from containment through closure: 8Ds, root cause, corrective action, verification.
• Represent the plant with data-driven positions and own it when facts don’t support it.
• Protect the plant from escalation by identifying risk and driving corrective action.
• Own customer scorecards, CSRs, and timely responses; handle quality notifications with cert bodies.
• Own and improve the plant’s IATF 16949 quality management system and audits.
• Drive core tools (APQP, PPAP, PFMEA, control plans, SPC, MSA) across launches and production.
• Lead, mentor, and develop the quality team; build a succession plan.
• Challenge operations to embed quality; drive error-proofing and vision inspection.
• Manage Cost of Quality, reduce scrap and rework, and report trends to leadership.

Skills

Quality leadership

IATF 16949

Root cause analysis

QMS audits

APQP PPAP FMEA SPC MSA

Cross-functional communication

OEM customer interface

Education

Bachelor's degree in engineering

Tools

Plex MES

Vision inspection systems

Job description

Lead Quality. Drive Change. Raise the Standard.

At Motus, quality is how we earn our customers’ trust, protect our reputation, and build products we’re proud of. It is not a department that measures the plant. It is how the plant runs.

We’re looking for a Plant Quality Manager with energy, edge, and know-how. This person walks the floor, knows the systems, and isn’t afraid to take a hard position when the part isn’t right. You’ll lead and mentor the quality team, own our quality systems, and be the plant’s voice with our automotive OEM customers.

This is a highly visible leadership role. You’ll challenge when it matters, with the customer, with operations, and with engineering, and then bring everyone together to solve the problem for good.

WHO WE’RE LOOKING FOR

• High energy. You bring urgency every day, and even more when there’s a customer issue on the line. Your team feeds from it.
• Edge. You make the tough call and stand behind it. You can tell a customer, a production supervisor, or an engineer “no” or “not yet,” back it up with data, and keep the relationship strong.
• Resourceful. You don’t wait for perfect conditions. You find practical solutions with the people, tools, and data you have.
• Knowledgeable. You know IATF 16949, quality systems, and the automotive core tools inside and out, and you use them to run the business, not just to pass audits.
• A leader and a coach. You build people up. You set clear expectations, give direct feedback, and grow your team into the next generation of quality leaders.
• A problem solver. When a defect shows up, you want to know why. You drive root cause to the real answer and make sure it doesn’t come back.
• Business-minded. You understand that quality is a business metric, not just a quality metric. You use data to balance customer expectations, operational performance, cost, and risk, and you understand when quality needs to hold the line and when the business needs to find another path.

WHERE YOU WILL MAKE AN IMPACT

Customer

• Be the plant’s primary quality contact for our OEM customers (GM, Toyota, Ford, and others). Build credibility and trust with customer quality engineers and plant teams.
• Lead customer concerns from containment through closure: 8Ds, root cause, corrective action, and verification that the fix works.
• Represent the plant with confidence. Defend our position with data when the facts support it and own it fast when they don’t.
• Protect the plant from customer escalation (e.g., GM CS1/CS2, Toyota SIA) by identifying risk early, driving corrective action, and maintaining strong customer performance. If we’re in escalated status, lead the way out.
• Own customer scorecards, customer‑specific requirements (CSRs), and on‑time, accurate responses. Handle customer and certification‑body notifications for quality or delivery issues.

Quality Systems

• Own and continuously improve the plant’s IATF 16949 quality management system. Lead internal audits and host customers and third‑party audits.
• Drive the use of core tools (APQP, PPAP, PFMEA, control plans, SPC, MSA) across launches and running production.
• Make sure our Layered Process Audit (LPA) and escalation processes are robust, followed, and actually catch problems.
• Serve as the plant’s CCAP Quality Manager of record. Keep products exported to China compliant with GB 8410, and manage the CoP control plan, CCAP mark control, and change notifications to the certification body.
• Lead, mentor, and develop the quality team: engineers, techs, and inspectors. Set clear expectations, coach performance, and build a succession plan.
• Challenge operations and engineering to build quality into the process. Drive error‑proofing and automated/vision inspection over dependence on manual checks.
• Own Cost of Quality. Reduce scrap, rework, and customer chargebacks, and report trends and results to plant leadership.
• Manage the quality budget and track spending against plan.
• Lead Quality Best Business Practice meetings with other Motus plants to share and adopt best solutions across the company.

WHAT YOU BRING

Required

• Bachelor’s degree in engineering, Manufacturing, or a related technical field (or equivalent experience)
• 7+ years of quality experience in manufacturing, including 3+ years leading a quality team
• Automotive supplier experience with direct OEM customer interface
• Strong working knowledge of IATF 16949 and customer‑specific requirements; experienced QMS internal auditor
• Hands‑on command of automotive core tools: APQP, PPAP, FMEA, SPC, and MSA
• Proven structured problem‑solving (8D, 5‑Why, Ishikawa) with a track record of closing customer issues
• Strong communication skills and the confidence to hold a position with customers and internal leaders

Preferred

• Automotive interior trim experience (headliners, lamination, thermoforming)
• Knowledge of CCAP certification or other export product certification requirements
• Experience with GM and/or Toyota supplier quality programs
• ASQ certification (CQE, CQM) and/or Lean / Six Sigma certification
• Experience with Plex or a similar MES, and with vision inspection systems

WHY THIS ROLE MATTERS

In this role, you won’t just measure quality after the fact. You’ll shape how it gets built. You’ll have a seat at the table with plant leadership, a team to lead, customers who count on you, and the backing to make real improvements across the operation.

If you see a problem and immediately want to know why, if you’re not afraid to push back when the part isn’t right, and if you love building a team that raises the standard, we want to talk to you.

WHO WE ARE

Motus Integrated Technologies is a dynamic, almost half-billion-dollar global leader in manufacturing high-quality headliners, and interior trim products for the automotive industry. Headquartered in Holland, Michigan, Motus operates advanced manufacturing facilities across North America (U.S. and Mexico) and maintains a global presence with 5 locations. Motus is part of the Atlas Holdings portfolio, an industrial holding company based in Greenwich, Connecticut. Motus offers a vibrant working environment where innovation and forward-thinking are at the forefront of what we do. If you are eager to contribute to our legacy and drive meaningful change, we would love to hear from you. Motus is an Equal Opportunity Employer.