Quality Manager

Michael Page; Glendale Heights (IL); On-site; USD 110,000 - 147,000; Full time

Benefits offered by this job

Paid Time Off

401(k) matching up to 4%

Job summary

Michael Page is seeking a Quality Manager to lead continuous improvement initiatives across the Quality Management System. This role will manage a 10-person quality team, drive process enhancements, resolve quality concerns, and develop KPIs to support operational excellence across the organization.

The position targets a North American contract manufacturer with expertise in fabrication, machining, assembly, and finishing.

Qualifications

• 3+ years of supervisory/managerial quality experience.
• Direct experience with sheet metal fabrication.
• Familiarity with GD&T.
• Experience with system process improvements.
• Automotive industry exposure preferred.
• Experience with IATF 16949, AS9100, or ISO 13485 is a plus.
• CMM experience is a plus.
• Sponsorship not provided.

Responsibilities

• Direct the Quality team (inspectors, technicians, engineers) through prioritization, coaching, and accountability.
• Balance workload across the Quality team to ensure efficiency and avoid bottlenecks.
• Train team members on quality standards, tools, and problem-solving methods (e.g., root cause analysis, CAPA, PPAP).
• Encourage team members to identify process improvements and implement solutions.
• Drive corrective and preventive action systems (CAPA) to resolve customer complaints and systemic issues.
• Encourage ownership of quality processes, audits, and corrective actions.
• Collaborate with operations and engineering on root cause analysis, continuous improvement, and defect reduction.
• Establish performance standards, procedures, and audit controls that meet business and customer requirements.
• Develop and maintain KPIs for quality performance; report regularly to division leadership.
• Organize and promote company-wide quality improvement efforts.
• Partner with customers, suppliers, and internal business units to resolve issues. Travel to customer, supplier, and internal business unit sites may be required when necessary.
• Lead internal audits as well as second- and third-party audits.
• Support the team for all new product introductions and engineering changes to verify quality documentation is correct and assist with NPI signoff.
• Participate in team meetings, document action items, and keep the team aware of customer concerns.

Skills

Quality leadership

Sheet metal fabrication

GD&T

Process improvement

Automotive industry experience

IATF 16949 / AS9100 / ISO 13485

CMM experience

Supervisory experience

Education

Bachelor's degree in engineering or related field

Tools

CMM

Job description

Our client is seeking a Quality Manager to lead continuous improvement initiatives across the Quality Management System. This role will drive process enhancements, resolve quality concerns, and develop key performance metrics to support operational excellence. Managing a team of 10 quality professionals, the Quality Manager will strengthen quality systems, improve overall performance, and deliver measurable results across the organization.

Our client is a leading North American contract manufacturer specializing in precision-engineered components, complex assemblies, and value-added manufacturing solutions. With capabilities including fabrication, machining, assembly, and finishing, they support customers from product development through full-scale production. Serving a diverse range of industries, the company is known for its technical expertise, operational excellence, and commitment to delivering high-quality, customer-focused solutions.

Description

• Direct the Quality team (inspectors, technicians, engineers) through prioritization, coaching, and accountability.
• Balance workload across the Quality team to ensure efficiency and avoid bottlenecks.
• Train team members on quality standards, tools, and problem-solving methods (e.g., root cause analysis, CAPA, PPAP).
• Encourage team members to identify process improvements and implement solutions.
• Drive corrective and preventive action systems (CAPA) to resolve customer complaints and systemic issues.
• Encourage ownership of quality processes, audits, and corrective actions.
• Collaborate with operations and engineering on root cause analysis, continuous improvement, and defect reduction.
• Establish performance standards, procedures, and audit controls that meet business and customer requirements.
• Develop and maintain KPIs for quality performance; report regularly to division leadership.
• Organize and promote company-wide quality improvement efforts.
• Partner with customers, suppliers, and internal business units to resolve issues. Travel to customer, supplier, and internal business unit sites may be required when necessary.
• Lead internal audits as well as second- and third-party audits.
• Support the team for all new product introductions and engineering changes to verify quality documentation is correct and assist with NPI signoff.
• Participate in team meetings, document action items, and keep the team aware of customer concerns.

Profile

• 3+ years of supervisory/managerial experience within quality
• Direct experience with sheet metal fabrication
• Familiarity with GD&T
• Experience implementing system process improvements
• Automotive experience is preferred
• Experience with IATF 16949, AS9100, or ISO 13485 is a plus
• CMM experience is a plus
• Bachelor's degree in engineering or a related field is preferred
• Sponsorship not provided

Job Offer

• Base salary of $110k-$147k depending on experience
• Paid Time Off
• 401(k) matching up to 4%

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.