Quality Manager

Michael Page; Franklin (MA); Sur place; USD 120 000 - 140 000; Plein temps

Avantages offerts par ce poste

Healthcare benefits

Retirement matching

Paid time off

Résumé du poste

MPI in Massachusetts is seeking a Laboratory & Quality Control Manager to lead the quality management function and the accredited calibration/metrology laboratory across two manufacturing locations. This high-visibility role combines ISO compliance, quality systems ownership, laboratory management, and cross-functional operational leadership.

You will manage ISO/IEC 17025 and ISO 9001 programs, direct audits and accreditation activities, oversee metrology equipment, drive Lean improvements, and

Qualifications

• 7-10+ years of quality assurance, quality control, and calibration/metrology laboratory experience within a manufacturing environment.
• Strong experience managing ISO/IEC 17025 accredited laboratories and ISO 9001 quality management systems.
• Experience participating in or leading accreditation and compliance audits, ideally with A2LA exposure.
• Proven ability to conduct root cause analysis and implement corrective and preventive actions.

Responsabilités

• Lead all quality control systems, procedures, and SOPs across two manufacturing locations.
• Maintain and continuously improve ISO 9001 and ISO/IEC 17025 compliant quality management systems.
• Own calibration and metrology laboratory, ensure accreditation compliance and external audits.
• Manage accreditation activities, audits, surveillance visits, and recertification initiatives.
• Oversee calibration, verification, and traceability of measurement equipment to international standards.
• Develop and manage quality documentation, work instructions, SOPs, and training programs.
• Mentor quality and laboratory personnel and foster a culture of accountability.
• Collaborate with customers to address quality concerns and drive improvements.

Connaissances

Quality Assurance

Quality Control

Calibration/Metrology

ISO 9001

ISO/IEC 17025

Root Cause Analysis

Lean Manufacturing

Leadership

Formation

Technical degree preferred

Description du poste

We're seeking a Laboratory & Quality Control Manager to lead both the quality management function and accredited calibration/metrology laboratory across two manufacturing locations. This highly visible leadership role combines ISO compliance, quality systems ownership, laboratory management, continuous improvement initiatives, and cross-functional operational leadership.

Our client is a well-established manufacturing organization with a strong reputation for technical excellence, precision, and product quality. The company offers the stability of an industry leader while providing the opportunity to make a significant impact across multiple business units and operational sites.

Description

• Lead all quality control systems, procedures, and standard operating practices across two manufacturing locations.
• Maintain and continuously improve ISO 9001 and ISO/IEC 17025 compliant quality management systems.
• Serve as the primary owner of the calibration and metrology laboratory, ensuring ongoing accreditation compliance and successful external audits.
• Manage accreditation activities, audit preparation, surveillance visits, and recertification initiatives with accrediting bodies.
• Oversee calibration, verification, and traceability of measurement equipment to national and international standards.
• Maintain equipment records, calibration procedures, and measurement uncertainty documentation.
• Utilize advanced dimensional inspection and metrology equipment to support quality and manufacturing operations.
• Conduct internal quality audits, identify gaps, and implement corrective and preventive actions.
• Analyze quality data, measurement systems, and key performance indicators to support business decisions and process improvements.
• Lead investigations into quality issues, nonconformances, and out-of-tolerance conditions using structured root-cause methodologies.
• Partner with customers to address quality concerns, investigate complaints, and implement lasting solutions.
• Drive continuous improvement programs using Lean manufacturing and quality-focused problem-solving techniques.
• Develop, update, and manage quality documentation, work instructions, SOPs, and training programs.
• Mentor and develop quality and laboratory personnel while fostering a culture of accountability and excellence.
• Manage relationships with external calibration providers, auditors, and accreditation organizations.

Profile

• 7-10+ years of quality assurance, quality control, and calibration/metrology laboratory experience within a manufacturing environment.
• Strong experience managing ISO/IEC 17025 accredited laboratories and ISO 9001 quality management systems.
• Experience participating in or leading accreditation and compliance audits, ideally with A2LA exposure.
• Proven ability to conduct root cause analysis and implement effective corrective and preventive actions.
• Hands-on experience with precision measurement and inspection equipment.
• Demonstrated success analyzing quality and operational data to drive measurable improvements.
• Leadership experience managing, mentoring, or developing quality and laboratory personnel.
• Strong understanding of quality methodologies, measurement systems analysis, and process improvement tools.
• Excellent communication and stakeholder management skills.
• Experience with Lean manufacturing principles and continuous improvement initiatives preferred.
• Knowledge of fabrication, tooling, machining, or manufacturing processes is advantageous.
• Technical degree preferred but not required

Job Offer

• Salary of $120,000 to $140,000
• Opportunity to oversee both quality and laboratory operations at two manufacturing sites.
• Direct ownership of an ISO/IEC 17025 accredited laboratory and ISO 9001 quality system.
• High-visibility leadership role with significant influence on operational performance.
• Strong compensation package including healthcare, retirement matching, and paid time off.
• Chance to drive meaningful continuous improvement initiatives within a respected manufacturing organization.

Desired Skills and Experience

• 7-10+ years of quality assurance, quality control, and calibration/metrology laboratory experience within a manufacturing environment.
• Strong experience managing ISO/IEC 17025 accredited laboratories and ISO 9001 quality management systems.
• Experience participating in or leading accreditation and compliance audits, ideally with A2LA exposure.
• Proven ability to conduct root cause analysis and implement effective corrective and preventive actions.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.