Quality Manager

Total Security Solutions; Fowlerville (MI); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Tuition reimbursement

Profit-sharing bonus

Job summary

Total Security Solutions seeks a first-ever Quality Manager to build and scale an ISO 9000-compliant quality system across all facilities. You will drive proactive quality controls, CAPA, and KPI reporting while leading cross-functional teams in a fast-growing environment.

You will own the QMS from scratch, implement standardized policies, and collaborate with executives to translate data trends into actionable risk reports. A hands-on, proactive leader is essential.

Qualifications

• Bachelor’s degree in Engineering, Industrial Design, or related field.
• 7+ years in quality management, engineering, or manufacturing.
• Experience in building materials, architectural systems, or safety/security industries is a plus.
• Hands-on experience with ISO-based systems and NPD processes (PPAP, DFMEA, PFMEA).
• Strong cross-functional leadership and data-driven decision making using Lean/Six Sigma/Kaizen.

Responsibilities

• Establish and maintain ISO 9000-compliant QMS from scratch with standardized policies and audits.
• Embed quality tools across the organization and drive continuous improvement.
• Oversee testing programs for materials, in-process production, and finished products to meet standards.
• Own product lifecycle quality, root-cause analyses, CAPA, and issue tracking.

Skills

Quality management

Manufacturing

Lean Six Sigma

Cross-functional leadership

Education

Bachelor’s degree in Engineering or related field

Tools

PPAP

DFMEA

PFMEA

ISO 9000

Job description

At Total Security Solutions (TSS), our purpose is simple: we protect lives and property. We design, manufacture, and install custom, high-end bulletproof barrier systems that balance maximum security with flawless aesthetics.

Because the stakes are high, we take precision seriously. We are hiring our first-ever Quality Manager, and we need a hands-on builder who is excited to establish a world-class system from the ground up. If you prefer building a proactive culture over just maintaining someone else's legacy paperwork, this role is for you.

The Opportunity

As our first Quality Manager, you won’t be stepping into a pre-baked routine. You will own the entire quality ecosystem across all TSS facilities. You will have a blank canvas to build, scale, and continuously improve an ISO 9000-compliant system, shifting our manufacturing environment from reactive quality control to true proactive prevention.

What the Role Involves

In this role, you will establish and maintain our ISO 9000-compliant Quality Management System from scratch, including all standardized policies, procedures, and internal audit programs. You will embed common quality tools across the organization, guiding production teams away from fixing mistakes and toward continuous improvement.

You will also oversee testing programs for incoming materials, in-process production, and finished architectural products to guarantee they meet rigorous regulatory standards. When issues do arise, you will own the product lifecycle quality process, managing issue tracking, spearheading deep root-cause analyses, and implementing corrective and preventive actions (CAPA).

Finally, you will serve as the technical quality lead for the executive team. You will track quality and production data, translating trends into clear KPIs and risk reports for leadership, while managing the technical documentation and engineering drawings that ensure consistency across our product lines.

What We Are Looking For

We are looking for someone with a Bachelor’s degree in Engineering, Industrial Design, or a related field, alongside 7+ years in quality management, engineering, or manufacturing. Experience in building materials, architectural systems, or safety and security industries will give you a major head start.

You should bring deep, practical knowledge of ISO-based systems and hands-on experience leading New Product Introduction processes, including PPAP, DFMEA, and PFMEA.

Because this role requires cross-functional leadership, you must be a resilient, calm-under-pressure communicator with strong negotiation skills, capable of driving complex projects to completion without needing direct authority over a team. Experience with Lean, Six Sigma, or Kaizen methodologies will be highly valuable as you use data to make informed decisions.

Why Join TSS?

Over the next decade, we are positioned for significant growth. By stepping into this role today, you will be the primary architect of the operational standards that support our scaling business. We offer a competitive package—including standard corporate benefits like tuition reimbursement—and a profit-sharing bonus structure built around company performance.

Ready to build a quality culture that truly matters? Apply today to start the conversation.