Quality Manager

ITT Inc. - English US; El Cajon (CA); On-site; USD 123,000 - 183,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Growth opportunities

Job summary

ITT Inc. - English US in California seeks a Quality Manager to ensure compliance with ISO 9001, AS9100 and NADCAP. You will lead QMS development, oversee audits, and drive continuous improvements with Six Sigma, Kaizen and lean methods.

You will supervise quality teams, collaborate with engineering and production, and report quality metrics to senior leadership while advising on risk and strategic planning.

Qualifications

• Bachelor’s degree in Engineering, Quality Management, or related field.
• Minimum 5 years in aerospace/defense quality management.
• Knowledge of ISO 9001, AS9100, NADCAP.
• Experience with Six Sigma, FMEA, RCA, SPC.
• Audit experience (internal and external).
• Leadership and communication skills.
• Proficiency with quality software and data analysis tools.

Responsibilities

• Oversee QMS implementation and improvement per ISO 9001/AS9100.
• Ensure product quality via inspection, testing, validation.
• Lead management reviews with data-driven reports.
• Drive Kaizen, Six Sigma and lean initiatives.
• Lead cross-functional teams to improve processes.
• Benchmark against industry standards and adopt best practices.
• Map core processes and ensure quality in critical steps.
• Provide regular quality metrics and audit reporting.
• Advise senior management on quality risks and actions.
• Train staff on QMS principles and tools.
• Conduct monthly internal audits for QMS compliance.
• Promote quality culture through communications and workshops.

Skills

Quality management

Leadership

Communication

Project management

Data analysis

Audits

FMEA

SPC

RCA

Kaizen

Six Sigma

Lean

Education

Bachelor’s degree in Engineering

Tools

QMS software

ERP systems

Job description

Position Summary

The Quality Manager is responsible for ensuring that all products and processes meet rigorous industry standards such as ISO9001 and AS9100 and NADCAP. They lead the development and continuous improvement of the QMS, oversee compliance with aerospace regulations, ITAR, and manage internal and external audits.

The role involves direct communication with customers to address quality concerns, resolve complaints, and ensure customer satisfaction. The Quality Manager leads investigations into non-conformances, implements corrective actions, and ensures timely resolution of issues.

The Quality Manager also supervises quality teams, collaborate with engineering and production, and use tools like FMEA, SPC, RCA to drive process improvements and maintain product integrity.

Essential Responsibilities

• Oversee the implementation, maintenance, and continual improvement of theQuality Management System (QMS)in accordance with ISO 9001 and AS9100 standards.
• Ensure product quality through robust inspection, testing, and validation processes.
• Lead the management review process as required by ISO9001/AS9100: planning and scheduling regular management review meetings, gathering and analyzing data on quality objectives, audit results, customer feedback, nonconformities, and corrective actions, preparing and presenting comprehensive reports to senior leadership, documenting meeting outcomes and ensuring follow-up on action items, and driving strategic decisions based on review findings to improve the QMS.
• Facilitate quality improvement initiatives such asKaizen,Six Sigma, and other lean methodologies.
• Lead cross-functional teamsto identify inefficiencies, improve processes, and reduce waste.
• Benchmark performanceagainst industry standards andimplement best practicesto enhance quality and efficiency.
• Map out core business processesand identify quality-critical steps to ensure process integrity and product compliance.
• Provide regular reportson quality metrics, audit findings, non-conformances, and improvement initiatives to senior leadership.
• Advise senior managementon quality risks, opportunities, and strategic quality planning.
• Support data-driven decision-makingby analyzing trends, metrics, and root cause data.
• Conduct training sessionson QMS principles, procedures, and tools to ensure company-wide understanding and compliance.
• Conduct monthly internal audits to ensure all areas controlled by the QMS are in compliance with the applicable standard.
• Promote a quality-focused culturethrough internal communications, workshops, and employee engagement.
• Assign and oversee quality roles and responsibilitiesacross departments to ensure accountability and alignment.

Position Requirements

• Bachelor’s degree in Engineering, Quality Management, or a related technical field.
• Minimum 5 years of experience in quality management within the aerospace and/or defense industry.
• In-depth knowledge ofISO 9001, AS9100 & NADCAP standards and certification processes.
• Proven experience withquality improvement tools such as Six Sigma, FMEA, Root Cause Analysis, and SPC.
• Strong leadership, communication, and project management skills.
• Experience with internal and external audits, including customer and regulatory audits.
• Proficiency in quality software systems and data analysis tools.

Preferred Qualifications:

• Six Sigma Green or Black Belt certification.
• Experience with NADCAP, ITAR, or other aerospace/defense compliance programs.
• Familiarity with ERP and QMS software platforms

Equal Pay Act Statement

We aim to pay our ‘ITT’ers’ fairly and competitively in the locations that they live and work. Pay-for-performance is a principle that we believe in, and employees are rewarded based not only on ‘what’ they accomplish, but also on ‘how’ they reflect ITT’s values. ITT offers a competitive salary and robust total rewards package, such as health insurance, 401(k), short and long-term disability, paid time off, growth and developmental opportunities, and other incentive compensation programs. Specific benefits are dependent upon whether or not the position is part of a collective-bargaining agreement. The salary offered to a candidate is based several factors such as candidate experience and qualifications, location, as well as market and business considerations.

Equal Pay Act Range

Annual Salary Range is $122,900 to $183,300, plus benefits & incentive plan.