Quality Manager

Cessna Aircraft Company; Wilmington (MA); On-site; USD 130,000 - 199,000; Full time

Benefits offered by this job

Flexible work schedules

Tuition reimbursement

401(k) plan with company match

Paid time off and holidays

Job summary

Textron Systems is seeking a Quality Manager to lead the Quality Engineering group, ensuring AS9100 QMS processes are fully documented, implemented, and audited. You will drive continuous improvement, manage quality metrics, and collaborate with Production, Contracts, Engineering, and senior leadership to meet customer requirements.

The role requires 4–7+ years in aerospace quality leadership, DoD clearance eligibility, and strong data-driven problem-solving skills.

Qualifications

• 4–7+ years of quality leadership experience in an AS9100‑regulated manufacturing environment.
• Strong experience in Aerospace and Defense best practices.
• Expert knowledge of Quality Management Systems (QMS).
• Successful track record of talent development and performance management.
• Experience implementing and sustaining Quality Systems.
• Ability to obtain and maintain a DoD Secret Clearance.
• Familiarity with Six Sigma methods; Green Belt certification or higher preferred.
• Strong analytical skills with ability to identify trends and initiate corrective actions.
• Strong organizational and time-management skills with ability to manage multiple priorities.
• Experience with Quality metric Dashboards (QlikView, Power BI) and related tools.
• Experience with APQP, MSA/MSE, PPAP preferred.
• Proficient in QFD, problem-solving and decision making.
• Excellent verbal and written communication across all levels.

Responsibilities

• Lead the Quality Engineering team and develop future leaders.
• Promote end-to-end Lean & Quality focus from suppliers to customers.
• Ensure AS9100 QMS processes are documented, executed, and audited.
• Maintain quality management system requirements and customer reporting.
• Lead root cause analysis and corrective actions.
• Drive use of lean and quality tools and share best practices.
• Coach and develop employees and manage performance.

Skills

Quality leadership

AS9100 knowledge

Lean & Quality

Statistical analysis

Communication

Project management

Education

Bachelor's degree in a related field

Tools

QlikView

Power BI

ERP/MES systems

Job description

Job Description - Quality Manager (344454)

Quality Manager (Job Number: 344454 )

Who We Are

We are Textron Systems, best known for innovative defense technologies and services. We are a part of Textron Inc, one of the world’s leading multi-industry companies, recognized for its powerful brands such as Bell, Cessna, Beechcraft, E-Z-GO,Arctic Catand many more.Our company levers its global network of aircraft, defense, industrial and finance businesses to provide customers with innovative products and services.

But our business is all about people – the customers who rely on us and the exceptional team that brings our mission to life.

We've been in the industry for more than 50 years and embraced the unique capabilities that come with being a mid-sized player. We bring the agility of a small business to meet our customers' most urgent requirements and empower our team members to push past possible. We can scale quickly to solve the big problems, working across functions, sites, and business lines to make it happen. We’re comprised of 7 domains specializing in Air, Sea, Land, Weapons Systems, Electronic Systems, Propulsion, and Testing and Training Simulations.

Start your career in a big way by joining Textron Systems. We are here to provide necessary and life-changing services and products to our customers. We are right where the real work happens. By joining our team, you will gain exciting and versatile experiences from day one to fuel your growth. Talent development is a big part of who we are. Don't just start your career - go big.

The role requires AS9100-based Quality Management System (QMS) knowledge.
Responsible for implementing and maintaining the QMS, managing the Quality Engineering group, program quality, and all quality metrics.

Must collaborate with Production Control, Manufacturing, Program Management, Contracts, Engineering, HR, and senior leadership.

Responsibilities

• Lead a team of Quality Engineers while developing the next generation of Quality Engineers and future technical and organizational leaders
• Promote an “end to end” focus on Lean & Quality – from suppliers, through our Manufacturing Processes, and ultimately – to our Internal and External customers
• Ensure all AS9100QMS processes are fully documented, properly executed, and routinely audited with objective evidence of compliance
• Assure the requirements of our AS9100 and other quality management systems are maintained, including quality reporting, corrective/preventative actions, Internal Auditing System and customer compliant tracking.
• Lead timely and effective root cause analysis and corrective action activities.
• Drive use of standardized lean and quality tools, share best practices, and benchmark other world class companies to elevate operational excellence.
• Plan, assign, and direct work activities; provide promotion and compensation recommendations; coach, train, and develop employees; and address personnel matters to maintain strong performance standards
• Analyze data, identify improvement opportunities, and implement kaizen activities or corrective actions to address risks and drive performance enhancements
• Execute quality strategies that support new product development, ensuring readiness for full-rate production
• Collaborate with the Configuration Management, Supplier Quality, FRB and QMS teams to support product and process conformance
• Oversee FMEA supporting both transition to production and maintenance updates
• Effectively use ERP and MES systems to support manufacturing and build activities
• Ensure that existing programs continue to exceed customer expectations
• Communicate issue resolution to senior management, DCMA and customers
• Maintain process and product quality scorecards to drive continuous improvement initiatives
• Lead the team in developing proactive measures to ensure product and process quality
• Support and participate in internal audit program
• Lead contract and contract document reviews to ensure requirements are clearly understood and fully met
• Monitor regulatory changes and prepare appropriate organizational responses
• Manage program and overhead costs for Quality Engineering team

Qualifications

Education

Bachelor’s degree in a discipline related to Supply Chain Management, Operations, Engineering, Science or Mathematics.

Experience

• 4–7+ years of quality leadership experience in an AS9100 ‑ regulated manufacturing environment
• Strong experience in Aerospace and Defense best practices
• Expert knowledge of Quality Management Systems (QMS)
• Successful track record of talent development and performance management
• Experience implementing and sustaining Quality Systems
• Ability to obtain and maintain a DoD Secret Clearance
• Familiarity with Six Sigma methods; Green Belt certification or higher preferred
• Strong analytical skills and the ability to identify trends and establish proactive corrective actions. Must have demonstrated statistical analysis capabilities
• Strong organizational and time ‑ management skills, attention to detail, and the ability to manage multiple priorities effectively
• Experience with Quality metric Dashboards; QlikView, Power BI, Hertzler GainSeeker
• Experience with APQP, MSA/MSE, PPAP preferred
• Skilled in QFD, problem-solving, decision making
• Strong verbal and written communications skills and able to communicate effectively across all levels of the organization.
• Strong computer skills, proficient with word processing, spreadsheet and presentation software, e-mail

Lead Auditor certification preferred

How We Care

• Flexible Work Schedules: Enjoy compressed work week schedulethat varies by allowing for additional days off such as 9/80 and 4/10s, leading to additional Fridays off work!
• Paid Time Off: Enjoy over 6 weeks of total paid time off (PTO) that consist of 120 hours of vacation, 56 hours of illness/personal time and 80 hours of holiday.
• Tuition Reimbursement: We believe in investing in the progress and growth of our employee’s.Receive up to $10,000 for relevant graduate degrees per calendar year.
• Dress for Your Day: No day is the same, so we don’t think you should dress like it. Dress smart for an important meeting, wear jeans for a casual day at the office or on the shop floor.
• Comprehensive Benefits Package: Choose plans that fit your lifestyle- 3 medical plans, prescription drug coverage, dental, vision, additional life insurance coverage. Company paid benefits include basic life insurance, short- and long-term disability and employee assistance program. Comprehensive wellness incentive plan and annual fitness reimbursement program.
• Future Savings: Receive a company contribution to your 401k up to 9% of your salary! The earlier you start your career with us, the more you save.
• Employee Discounts: We provide a one‑stop‑shop for access to exclusive offers and deep discounts from over 30,000 merchants and millions of products such as Bose, Apple, FitBit, HP, At&T, Verizon, T‑Mobile, travel discounts and more!
• Many More Benefits:Textron Systems offers additional benefits such as service awards, cell phone retail discounts, travel and gym membership discounts, emergency travel assistance, home and auto discounts, adoption assistance and more!

Are you a Military Veteran?

Textron's products and services are trusted everyday by those who protect our country. We are dedicated to hiring these Veterans and aim to translate their skills to make an impact on our Company.

Textron’s compensation package includes competitive base pay and provides eligible employees with benefit programs. Benefits may include health insurance and prescription plan coverage, dental insurance, family building benefits, vision insurance, mental health resources, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and programs that provide employees time away from work. The pay range should be used as a general guide only. Compensation is based upon candidate experience and qualifications, as well as market and business considerations. In compliance with the local pay transparency law, the pay range for this position is $130,100 - $198,500 per year.

EEO Statement

Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex (including pregnancy and sexual orientation), genetic information or any other characteristic protected by law.