Quality Manager

Crucible Zinc; Clarksville (TN); On-site; USD 110,000 - 140,000; Full time

Job summary

Crucible Zinc in Clarksville, TN is seeking a proactive Quality Manager to lead the Integrated Management System and steward ISO certifications across the site. You will own plans for certification, audits, and continuous improvement, while guiding quality assurance, test plans, and product release.

You will partner with Operations, Metallurgy, Maintenance, Engineering, and Supply Chain to drive corrective actions, data-driven improvements, and supplier quality as Crucible Zinc advances its

Qualifications

• Bachelor’s degree in a technical discipline related to quality/industrial operations.
• Experience leading ISO 9001, and ideally ISO 14001/45001 certifications.
• Proven ability to manage audits, corrective actions, and document control.

Responsibilities

• Lead Integrated Management System implementation, maintenance, and continuous improvement.
• Manage Site Quality Assurance and Quality Control programs, including inspection plans and release
• Oversee supplier/contractor quality, audits, NCRs, and CAPA actions.
• Lead project quality activities from engineering through commissioning for the integrated smelter complex.
• Coordinate with Operations, Engineering, Maintenance, and QA teams to resolve quality issues.
• Ensure compliance with industry standards and regulatory requirements.

Skills

Quality leadership

ISO 9001/14001/45001

Audit planning

Root cause analysis

CAPA & NCR management

Documentation control

Cross-functional collaboration

Data-driven decision making

Communication (English)

Change management

Education

Bachelor's degree in Quality/Industrial/Metallurgical Engineering

Quality/Certifications (CQE, CMQ/OE, Six Sigma, Lean, PMP)

Tools

ERP

Document management systems

Data visualization tools

Job description

Crucible Zinc

Crucible Zinc is a growth-oriented metals manufacturing company focused on producing high-quality zinc products through safe, efficient, and environmentally responsible processes. We are committed to operational excellence, continuous improvement, and responsible stewardship of our people and resources. Our team-driven culture emphasizes safety, integrity, and collaboration while investing in innovation and employee development. At Crucible Zinc, employees play a vital role in supporting reliable operations and delivering value to our customers and communities.

The Role: Quality Manager

• Lead Integrated Management System and ISO Recertification
  • Own the implementation, maintenance, and continuous improvement of ISO 9001, ISO 14001, and ISO 45001.
  • Develop and execute certification, recertification, and surveillance audit plans; serve as the primary contact for certification bodies and third-party auditors.
  • Lead internal audits, management reviews, nonconformity closure, corrective action verification, and controlled document/record management.
• Manage Site Quality Assurance and Quality Control
  • Establish the Clarksville Smelter quality strategy, standards, inspection and test plans, critical-to-quality parameters, sampling, product release, traceability, and calibration controls.
  • Monitor quality of raw materials, production processes, laboratories, intermediate and finished products, packaging, storage, and shipment.
  • Lead investigations of product defects, process deviations, customer complaints, audit findings, and recurring nonconformities using RCA, FMEA, SPC, 5-Why, and CAPA.
• Lead Quality for the Future Integrated Smelter Complex
  • Serve as the overall quality lead from engineering, procurement, construction, and fabrication through mechanical completion, commissioning, start-up, ramp-up, and commercial operation.
  • Develop the Project Quality Management Plan, quality governance, organization, ITP requirements, NCR/deviation/punch-list controls, turnover dossiers, and operational quality readiness.
  • Review and approve contractor and supplier quality plans, inspections, FAT/SAT, material and welding records, as-built documentation, and commissioning test records.
• Manage Supplier, Contractor, Audit, and Continuous Improvement Activities
  • Establish risk-based supplier and contractor qualification, audit, surveillance, scorecard, and corrective action processes.
  • Partner with Operations, Metallurgy, Maintenance, Engineering, Laboratory, Supply Chain, EHS, Commercial, and Project teams to resolve quality issues.
  • Build and lead the quality organization, develop competencies and internal auditors, and report quality KPIs, major risks, and improvement priorities to management.

Qualifications/Experience

• Bachelor's degree or abovein Quality/Industrial or Metallurgical, Materials, Chemical, Mechanical Engineering, or a related technical discipline
• 10+ years of progressive experience in quality assurance, quality control, operations, metallurgy, engineering, or integrated management systems in a smelter, steel mill, refinery, metals processing plant, mining operation, chemical plant, or comparable heavy industry.
• 5+ years of experience in a quality leadership or management role.
• Proven experience implementing, maintaining, auditing, or leading certification/recertification activities for ISO 9001; practical working knowledge of ISO 14001 and ISO 45001.
• Experience managing certification, surveillance, customer, and internal audits, including timely closure and effectiveness verification of corrective actions.
• Strong knowledge of industrial process control, inspection and testing, product conformity, traceability, calibration, laboratory data integrity, and nonconforming product control.
• Demonstrated capability in root cause analysis, CAPA, document control, management review, risk-based thinking, and data-driven continuous improvement.
• Strong written and verbal English communication skills and the ability to coordinate with senior management, operations, engineers, contractors, suppliers, auditors, regulators, and customers.
• Ability to work in office, operating plant, laboratory, and active construction/commissioning environments and to travel as required.
• Direct quality management experience in zinc, lead, copper, nickel, steel, ferroalloy, foundry, refinery, or other ferrous/nonferrous metallurgical operations.
• Experience with pyrometallurgical or hydrometallurgical processes.
• Major capital project, EPC, construction, commissioning, or start-up quality leadership experience, preferably as Project Quality Manager or Owner’s Quality Representative.
• Experience with welding, structural steel, piping, pressure equipment, rotating equipment, electrical systems, instrumentation, refractory installation, and industrial construction inspection.
• Working knowledge of ASTM, ASME, AWS, API, AISC, IEC, NFPA, ISO/IEC 17025, or comparable industrial standards.
• CQE, CMQ/OE, ISO 9001/14001/45001 Lead Auditor, Six Sigma, Lean, or PMP certification.
• Experience with QMS, ERP, document management, and data visualization systems in a multicultural or global organization.
• The role is expected to transition from Clarksville site quality leadership to the overall quality head for the integrated smelter complex as the project advances.
• The position requires professional judgment and the authority to stop or hold production, shipment, construction, installation, testing, or commissioning when significant quality or compliance risk is identified.
• Final title, grade, reporting line, and team size may be calibrated based on candidate seniority and the integrated smelter project schedule.
• Extended hours may be required during certification audits, shutdowns, construction milestones, commissioning, and start-up.

This is a management position

This is a full time position