Quality Manager

JMS Technical Solutions; City of Syracuse (NY); On-site; USD 135,000 - 165,000; Full time

Job summary

The Syracuse Quality Manager position at JMS Technical Solutions is an on-site, full-time role based in East Syracuse, NY. You will evaluate the quality process and contribute to the development of quality systems, supporting continuous product improvements under the Sr.

Director of Global Quality. You will lead quality engineers and technicians, oversee CAPA activities, and ensure compliance with ISO 9001, TL 9000, UL, and customer requirements while driving KPI improvements and data-driven

Qualifications

• Bachelor's degree in Engineering (Mechanical or Industrial preferred).
• Minimum of 3 years' experience in a fast-paced, high-volume manufacturing environment with supervisory responsibilities.
• Strong knowledge of manufacturing process quality control, CAPA, and gauging methodologies.
• Solid understanding of SPC, process capability analysis, and continuous improvement.
• Excellent verbal and written communication skills.

Responsibilities

• Provide quality engineering leadership for Fiber Extrusion operations.
• Manage daily quality rejections and troubleshoot major fallout.
• Disposition nonconforming material (NMR/MRB) and CAPA activities.
• Lead customer complaint investigations and RCCM using 8D CAR.
• Drive continuous improvement for scrap reduction, process optimization, and KPI performance.
• Conduct PFMEAs for new/existing products and processes; lead small improvement projects.
• Manage and develop Quality Auditors, Engineers, and Technicians; set in-process inspection criteria.

Skills

Quality leadership

SPC

CAPA systems

Process improvement

Troubleshooting

Data analysis

Communication

MS Office

Education

Bachelor's degree in Engineering (Mechanical or Industrial preferred)

Tools

Microsoft Office

Statistical analysis software

Job description

Our client in East Syracuse, NY, is looking for a Quality Manager to join their team!

This is an on-site/full-time/direct hire position

Salary based on experience: Up to $150K

Job Summary:

The Syracuse Quality Manager is responsible for evaluating the quality process and assisting with quality system development and the continuous support of quality product improvements. This is an on-site position and reports to the Sr. Director of Global Quality.

Responsibilities:

• Provide quality engineering leadership for Fiber Extrusion operations, including management of daily quality rejections, troubleshooting major fallout, nonconforming material (NMR)/MRB disposition, and CAPA activities related to internal and external quality issues.
• Ensure compliance with applicable industry standards and regulatory requirements, including ISO 9001, TL 9000, UL, customer-specific requirements, and internal quality management systems.
• Lead and continuously improve quality standards, systems, and KPIs across operational processes to ensure the consistent production and delivery of high-quality products.
• Lead customer complaint investigations, containment activities, root cause analysis, and RCCM development utilizing cross-functional problem-solving methodologies such as 8D CAR to drive corrective and preventive actions.
• Drive continuous improvement initiatives focused on scrap reduction, process optimization, operational efficiency, SPC system effectiveness, and overall product quality enhancement through data analysis and proactive monitoring.
• Conduct PFMEAs for new and existing products, equipment, and manufacturing processes to support successful product and process launches, while independently leading small-scale quality and process improvement projects.
• Manage, train, and oversee Quality Auditors, Quality Engineers, and Technicians; monitor performance, support daily manufacturing operations, develop in-process inspection criteria and work instructions, identify gauging requirements, and perform other assigned duties.

What you bring:

• Bachelor's in Engineering; Mechanical or Industrial Engineering preferred
• Minimum of 3 years' experience in a fast-paced, high-volume manufacturing environment, including supervisory or leadership responsibilities.
• Strong knowledge of manufacturing process quality control, troubleshooting, CAPA systems, and gauging methodologies.
• Solid understanding of statistical process control (SPC), process capability analysis, and continuous improvement methodologies.
• Excellent verbal, written, and interpersonal communication skills, with the ability to effectively interact with employees at all organizational levels.
• Strong organizational and project management skills, with the ability to manage multiple priorities in a fast-paced manufacturing environment while maintaining high quality standards.
• Proficient in Microsoft Office applications and statistical analysis software.
• Ability to maintain accurate records in accordance with company policies and procedures.
• Ability to work effectively within a team-oriented and culturally diverse workplace.

Applicants must be authorized to work in the U.S.

We are an equal-opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.