Quality Management Technician

Givaudan; Bethlehem (Northampton County); On-site; USD 52,000 - 73,000; Full time

Job summary

Givaudan USA site seeks a Quality and Food Safety Systems Administrator to support administration and maintenance of Quality and Food Safety programs in compliance with global policies and regulatory requirements.

Responsibilities include document control, internal audits (ISO 9001, FSSC 22000, HACCP), non-conformance management, and staff training to foster a strong quality culture across operations.

Qualifications

• Diploma in a technical field or equivalent.
• Experience with computer-based management systems and Microsoft Office.
• Understanding of Quality Management Systems (ISO 9001, FSSC 22000, HACCP) and continuous improvement.
• Detail oriented with strong communication and interpersonal skills.
• Ability to schedule tasks, manage multiple assignments, and meet deadlines with minimal supervision.
• Demonstrates engagement, drive results, and agile learning.

Responsibilities

• Support and maintain local Quality and Food Safety Systems ensuring alignment with global policies.
• Perform floor inspections and program verification for areas like allergen management, calibration, pest prevention, and environmental monitoring.
• Manage site Quality Management System documents and records.
• Coordinate with process owners to maintain local procedures and work instructions.
• Conduct internal audits against ISO 9001, FSSC 22000, and HACCP.
• Assist in corrective actions from audits and non-conformances.
• Support handling customer complaints and root cause analysis.
• Coordinate quality and food safety training sessions for staff.
• Support global/regional Quality initiatives and food safety culture programs.
• Assist with organizing internal and external events related to Quality and Food Safety.

Skills

Quality management

Documentation

Communication

Education

Diploma in a technical field

Tools

Microsoft Office

Job description

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with.

In the USA, we develop, market and produce a wide array of solutions from our 25 most innovative sites, based across the country. Stretch your skills, create and get inspiration from passionate colleagues. Every day, your energy, your thirst for knowledge, and your creativity will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

Overview

The individual in this role is expected to support the administration and maintenance of Quality and Food Safety Systems, ensuring agreements with current regulations and Givaudan Global Policies. As well, as support in the administration of Supplier and Customer Quality Programs while delivering real-time-floor corrections, and resolutions to operations.

Core Responsibilities

Support and execute the maintenance of the local Quality, Food Safety Systems, and pre-requisite programs ensuring alignment with global policies through floor inspection, and program verification. Including but not limited to: Allergen management, Calibration, Pest Prevention, Maintenance Program, Environmental Monitoring, Foreign Material Control, etc.)

Fulfil the document manager role for Site Quality Management System Regulated documents and records (collect and review QMS documentation)

Coordinate with document/ process owners, the maintenance of appropriate local documents including work instructions, procedures, and manuals.

Conduct internal audits in the standards applied for Quality Management System and Food Safety (Such as ISO22000 and HACCP)

Support internal and external audit activities and ensure the implementation of corrective audit actions.

Support the management of internal non-conformances and customer complaints on the site.

Support root cause analysis, as well as the definition and monitoring of action plans.

Coordinate/ Conduct Regular Quality and Food Safety training sessions to enhance food safety awareness and quality capabilities among department and staff

Support in the organization of internal and external events related to Quality and Food Safety.

Support Global and Regional projects for Quality Initiatives.

Develop and implement a Food Safety Culture Program

Additional duties as assigned

Qualifications

Vocational/further educational Diploma in an appropriate technical field.

Experience with using computer-based Management Systems and applications (e.g. Microsoft Office)

Good understanding of the principles of Quality Management Systems (Including but not limited to: ISO 9001, FSSC 22000, HACCP training, GMP), and continuous improvement. Knowledge of Safety and Hygiene

Detailed oriented with excellent communication and interpersonal skills.

Ability to schedule tasks, handle multiple assignments, establish priorities and follow up tasks to meet required deadlines with minimal supervision.

• Drives Engagement
• Demonstrates self-awareness
• Drive Results
• Decision Quality
• Nimble Learning

Experience

The individual in this role must be familiar with Microsoft Office operations.

Overall work experience of 1 to 2 years of relevant experience (similar role or within similar industry)

Basic understanding of the principles of HACCP (preferred)

It is value adding if the individual is familiar with Food Safety testing instrumentation, including but not limited to Chemistry Testing for Water, Microbiology and ATP Swabbing, and Allergen Swabbing.

Work Environment

• Factory and Laboratory Environment.
• Frequent standing and walking.

Physical Requirement

• Must be dependable and work under stress to meet deadlines

At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.

You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.

Every essence of you enriches our world. Diversity drives innovation and creates closer connections with our employees, customers and partners. Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.