Quality Management System Supervisor

Autoliv United States; Ogden, Northern (UT, KY); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Relocation assistance

Attractive compensation package

Recognition awards

Gender pay equality

Job summary

Autoliv United States is seeking a Quality Management System Supervisor to oversee the Customer Quality Management System (CQMS) and lead continual improvement initiatives. You will supervise CQMS personnel, ensure CQMS conformance to IATF 16949 and ISO 9001, and act as the primary liaison with customers to resolve quality concerns and drive corrective actions.

The role emphasizes leadership, audit readiness, cross-functional collaboration, and coaching of staff to strengthen process discipline

Qualifications

• Bachelor’s degree in Engineering, Quality, Manufacturing, or related field required.
• Minimum 5 years of experience in customer quality systems, quality auditing, manufacturing quality, or related QM function.
• Experience managing CQMS and conducting internal/external/customer audits.
• Strong customer-facing quality experience including interaction with customers and quality representatives.
• Demonstrated leadership and team-management capabilities; supervisory experience; Lead Auditor certification a plus.

Responsibilities

• Lead and manage CQMS, ensuring compliance with IATF 16949, ISO 9001, customer requirements and quality standards.
• Serve as the primary customer quality liaison, building strong relationships and guiding quality discussions.
• Provide leadership and direction to CQMS personnel, including supervision and coaching.
• Drive audit readiness and compliance activities, overseeing document control, records, management reviews and corrective actions.
• Champion continuous improvement initiatives with cross-functional teams to reduce non-quality costs and improve customer satisfaction.

Skills

CQMS leadership

Customer liaison

Audit readiness

Continuous improvement

People leadership

Education

Bachelor’s degree in Engineering

Equivalent education & experience

Job description

Autoliv's primary goal is to Save More Lives. Our products never get a second chance. This is why we can never compromise on quality. We are working to increase vehicle safety by developing seatbelts, airbags and steering wheels and you can be part of our team asQuality Management System Supervisor.

In this role you will beresponsible for supervising Customer Quality Management Systems personnel and leading the implementation, maintenance, and continuous improvement of the Customer Quality Management System (CQMS).

Should you be interested in overseeing these tasks and aiming for enhanced performance standards, your role will involve:

• Lead and manage the Customer Quality Management System (CQMS), ensuring compliance with IATF 16949, ISO 9001, customer-specific requirements, and company quality standards.

• Serve as the primary customer quality liaison, building strong customer relationships, leading quality-related discussions, and ensuring timely resolution of customer concerns, complaints, and corrective actions.

• Provide leadership and direction to CQMS personnel, including supervision, work prioritization, coaching, performance management, and employee development.

• Drive audit readiness and compliance activities, overseeing document control, quality records, management reviews, customer audits, and corrective action follow-up to maintain system effectiveness.

• Champion continuous improvement initiatives, partnering with cross-functional teams to improve quality performance, reduce non-quality costs, strengthen process discipline, and enhance customer satisfaction.

If you have/are:

• Bachelor’s degree in Engineering, Quality, Manufacturing, or a related technical field preferred; equivalent combination of education and experience may be considered.

• Minimum 5 years of experience in customer quality systems, quality auditing, manufacturing quality, or a related quality management function.

• Experience managing Customer Quality Management Systems (CQMS) and conducting internal, external, or customer quality audits.

• Strong customer-facing quality experience, including direct interaction with customers, customer quality representatives, and resolution of quality concerns.

• Demonstrated leadership and team management capabilities, with prior supervisory, team lead, or people leadership experience preferred; Internal Auditor or Lead Auditor certification is a plus.

We will be more than glad to chat with you about your experience and your career goals.

In our international work setting, you will find a range of opportunities that are designed to enhance your career and personal development. Including new and different perspectives is part of what ensures the team’s success. We are committed to develop people’s skills, knowledge and creative potential. Our training and development programs emphasize technical competency, leadership development and business management skill.

More lives saved – more life lived!

What’s in it for you:

• Attractive compensation package

• Relocation Assistance Offered for Qualified Candidates*

• Recognition awards, company events, family events, university discount options and many more perks.

• Gender Pay Equality

Autoliv is proud to be an equal opportunity employer. Autoliv does not discriminate in any aspect of employment based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identify and/or expression, age, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Autoliv does business.