Quality Management System (QMS) Specialst

Safariland; Jacksonville (FL); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

401(k) with company match

Life insurance

Disability insurance

Wellness program

Tuition assistance

Employee assistance program

PTO & holidays

Work life balance

Job summary

Safariland is seeking a Quality Management System (QMS) Specialist to administer and continuously support the QMS for ballistic armor manufacturing sites, including document control governance and internal audits. The role requires independent judgment, cross functional coordination, and travel to multiple sites as needed.

Responsibilities include coordinating ISO 9001 and BA9000 audits, maintaining quality records, and driving QMS improvements.

Qualifications

• Associate’s or Bachelor’s degree in Quality, Engineering, Business, or related field preferred; equivalent hands on quality, document control, or manufacturing experience will be considered
• 2-4+ years of experience in manufacturing quality, QMS administration, document control, internal auditing, inspection records, or quality records management
• Working knowledge of ISO 9001 required; BA9000, ballistic armor, defense manufacturing, or regulated manufacturing experience preferred
• Experience maintaining controlled documents, quality records, training records, audit files, corrective action logs, and other QMS administrative records
• Willingness and ability to travel regularly to multiple sites (~20%)

Responsibilities

• Plan, coordinate, and administer ISO 9001 and BA9000 internal audit activities for ballistic armor manufacturing sites, including audit schedules, scope, evidence requirements, documentation, and follow up priorities
• Evaluate process and documentation compliance against QMS requirements, manufacturing procedures, inspection records, controlled work instructions, ISO 9001, BA9000, customer, and regulatory expectations
• Prepare audit summaries, identify and document nonconformances or system gaps, assign and track corrective action ownership, and elevate overdue or high risk items to Quality leadership
• Own the QMS document control process for supported manufacturing sites, ensuring procedures, forms, work instructions, inspection documents, and quality records are accurate, current, controlled, and accessible
• Review document change requests for completeness, compliance impact, affected areas, training needs, approval routing, revision history, release control, obsolete document archiving, and record retention requirements
• Maintain organized electronic and physical quality records, including audit records, training records, inspection related documents, nonconformance records, and corrective action documentation
• Coordinate QMS training administration by determining affected employee groups, tracking completion, maintaining training records, and helping ensure employees are trained on current procedures before implementation where required
• Support audit readiness for ballistic armor manufacturing processes, including material traceability, inspection documentation, process controls, and required quality records
• Monitor document updates, standard changes, audit trends, corrective action status, and site process changes to assess potential impact on ISO, BA9000, customer, regulatory, and internal quality system requirements
• Partner with Quality, Operations, Engineering, and Production leaders to align controlled documents with actual manufacturing and inspection practices, resolve documentation gaps, and recommend practical QMS improvements
• Analyze and report QMS activity and risk indicators, including open document changes, audit findings, overdue corrective actions, training status, record completion gaps, and recurring compliance issues
• Lead standardization of document control, audit preparation, recordkeeping, training documentation, corrective action follow up, and quality system administration practices across ballistic armor manufacturing sites
• All other duties as assigned

Skills

Hands-on quality experience

Attention to detail

Communication

Cross-site coordination

Education

Bachelor's degree in Quality, Engineering, or related field

Tools

ISO 9001 knowledge

Job description

TOGETHER, WE SAVE LIVES

Quality Management System (QMS) Specialist

We are seeking a QMS Specialist to administer and continuously support the Quality Management System for ballistic armor manufacturing sites, with responsibility for document control governance, ISO 9001 and BA9000 internal audit coordination, compliance monitoring, and quality system administration.

This salaried exempt role requires independent judgment, discretion, and cross functional coordination to keep QMS documentation accurate, current, audit ready, and aligned with applicable standards, customer requirements, manufacturing practices, and corrective action expectations.

Responsibilities

• Plan, coordinate, and administer ISO 9001 and BA9000 internal audit activities for ballistic armor manufacturing sites, including audit schedules, scope, evidence requirements, documentation, and follow up priorities
• Evaluate process and documentation compliance against QMS requirements, manufacturing procedures, inspection records, controlled work instructions, ISO 9001, BA9000, customer, and regulatory expectations
• Prepare audit summaries, identify and document nonconformances or system gaps, assign and track corrective action ownership, and elevate overdue or high risk items to Quality leadership
• Own the QMS document control process for supported manufacturing sites, ensuring procedures, forms, work instructions, inspection documents, and quality records are accurate, current, controlled, and accessible
• Review document change requests for completeness, compliance impact, affected areas, training needs, approval routing, revision history, release control, obsolete document archiving, and record retention requirements
• Maintain organized electronic and physical quality records, including audit records, training records, inspection related documents, nonconformance records, and corrective action documentation
• Coordinate QMS training administration by determining affected employee groups, tracking completion, maintaining training records, and helping ensure employees are trained on current procedures before implementation where required
• Support audit readiness for ballistic armor manufacturing processes, including material traceability, inspection documentation, process controls, and required quality records
• Monitor document updates, standard changes, audit trends, corrective action status, and site process changes to assess potential impact on ISO, BA9000, customer, regulatory, and internal quality system requirements
• Partner with Quality, Operations, Engineering, and Production leaders to align controlled documents with actual manufacturing and inspection practices, resolve documentation gaps, and recommend practical QMS improvements
• Analyze and report QMS activity and risk indicators, including open document changes, audit findings, overdue corrective actions, training status, record completion gaps, and recurring compliance issues
• Lead standardization of document control, audit preparation, recordkeeping, training documentation, corrective action follow up, and quality system administration practices across ballistic armor manufacturing sites
• All other duties as assigned

Required Qualifications

• Associate’s or Bachelor’s degree in Quality, Engineering, Business, or a related field preferred; equivalent hands on quality, document control, or manufacturing experience will be considered
• 2-4+ years of experience in manufacturing quality, QMS administration, document control, internal auditing, inspection records, or quality records management
• Working knowledge of ISO 9001 required; BA9000, ballistic armor, defense manufacturing, or regulated manufacturing experience preferred
• Experience maintaining controlled documents, quality records, training records, audit files, corrective action logs, and other QMS administrative records
• Strong attention to detail, organization, follow-through, communication, and ability to support multiple manufacturing sites and priorities
• Willingness and ability to travel regularly to multiple sites (~20%)

Preferred Qualifications

• ISO 9001 internal auditor, lead auditor, or similar audit training
• Experience with ballistic armor, body armor, defense products, composites, textiles, or other regulated manufacturing environments
• Experience supporting document control, inspection documentation, material traceability, lot records, or manufacturing quality records in a multi-site environment
• Basic continuous improvement experience, including Lean, Six Sigma, A3, 5S, standard work, or visual management

Why work at Safariland?

At Safariland our colleagues are some of the best and brightest in the industry and we are seeking new team members who exhibit the diverse competencies that will drive The Safariland Group to even greater success while maintaining our culture of being a great place to work. We believe innovation drives winning performance and we constantly challenge ourselves to be the very best in every aspect of our business. We cultivate a work culture driven by our 4 core values; integrity, curiosity, excellence and empowerment and we want associates to be involved in their work and communities so they can achieve their highest level of wellbeing. That is why Safariland offers a comprehensive suite of benefits to promote health and financial security for eligible employees and their families.

Eligible Employees Are Offered

• Medical, dental & vision insurance
• 401(k) with company match
• Employer paid life insurance and AD&D
• Employer paid disability
• Wellness program
• Adoption assistance
• Tuition assistance
• Employee assistance program
• Work life balance
• Paid time off (PTO), sick leave and paid holidays throughout the calendar year (consistent with relevant state law and company policies)

The Safariland Group believes in the benefits of a diverse workforce and is committed to equal opportunity and affirmative actions. We pride ourselves on hiring and developing the best people, without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law.

For those applicants with disabilities, if you require reasonable accommodation in searching for a job opening or submitting an application, please contact us by calling 888-469-6455.

All employment decisions are solely based on the applicant's qualifications as they relate to the requirements of the position.