Quality Leader — ISO 9001 & Continuous Improvement

igus Inc.; Rumford (RI); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Competitive base salary

Health and dental insurance

Life insurance

Long-term disability

Retirement plan

PTO 20 days + 9 holidays

Lunch on-site

Shift differential

Job summary

igus Inc. in Rhode Island seeks a Quality Manager to lead the QMS, drive continuous improvement, and ensure products meet customer specs and regulatory requirements.

This role partners with Manufacturing, Engineering, Supply Chain, and Sales to raise product quality, reduce defects, and support company growth. Responsibilities include maintaining ISO 9001, developing quality policies, managing audits, CAPA, metrics, and mentoring Quality Engineers and Technicians.

Qualifications

• 7+ years of progressive quality management experience in a manufacturing environment.
• 3+ years of leadership or managerial experience.
• ASQ CMQ/OE, CQE, Six Sigma certifications preferred; ISO 9001 Lead Auditor a plus.

Responsibilities

• Lead and maintain the Quality Management System in accordance with ISO 9001 and other applicable standards.
• Develop, implement, and improve quality policies, procedures, work instructions, and control plans.
• Ensure compliance with customer requirements, internal specifications, and regulatory standards.
• Manage internal and external audits, including customer and certification audits.
• Monitor quality performance metrics and implement corrective actions where necessary.
• Drive continuous improvement projects utilizing Lean Manufacturing and Six Sigma principles.
• Analyze quality data and trends to identify opportunities for process improvements.
• Facilitate corrective and preventive action (CAPA) programs.
• Act as the primary point of contact for customer quality concerns and complaints.
• Support supplier qualification, audits, and performance evaluations.
• Monitor incoming material quality and supplier defect trends.
• Partner with production teams to ensure adherence to quality standards.
• Ensure appropriate inspection methods, measurement systems, and calibration controls are maintained.
• Establish departmental goals aligned with company objectives and lead, mentor, and develop Quality Engineers, Inspectors, and Quality Technicians.
• Provide quality-related training across the organization.
• Foster a culture of accountability, customer focus, and continuous improvement.

Skills

ISO 9001

Quality Management

Leadership

Auditing

Continuous Improvement

Education

Bachelor's degree in Engineering

Job description

igus Inc. in Rhode Island seeks a Quality Manager to lead the QMS, drive continuous improvement, and ensure products meet customer specs and regulatory requirements.

This role partners with Manufacturing, Engineering, Supply Chain, and Sales to raise product quality, reduce defects, and support company growth. Responsibilities include maintaining ISO 9001, developing quality policies, managing audits, CAPA, metrics, and mentoring Quality Engineers and Technicians.