Quality Leader: Drive Process Improvement & Lean

Coilmaster Corporation; Phoenix (AZ); On-site; USD 95,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company matching

Job summary

Coilmaster Corporation in Phoenix, AZ is seeking a Quality Manager to lead the plant's quality function, improving processes, reducing defects, and ensuring products meet customer, regulatory, and company standards. You will serve as a key technical resource for problem-solving, CAPA, and continuous improvement initiatives across QA, production, and engineering.

The role requires a Bachelor’s degree in a related field or equivalent experience, 2–5 years in manufacturing quality, and proven

Qualifications

• Bachelor’s degree in Mechanical/Industrial/Manufacturing Quality or equivalent experience.
• 2–5 years in manufacturing quality
• Experience leading a quality team or function
• Experience with root cause tools such as 5 Why, Ishikawa, DMAIC, PFMEA, CAPA

Responsibilities

• Lead the quality function for the Phoenix plant, including oversight of inspection, testing, documentation, and customer quality requirements.
• Manage and support the QA Inspector team, including current team members and future growth within the department.
• Own nonconformance investigations, including root cause analysis, containment, corrective action, and preventive action.
• Manage customer quality issues, complaints, RMA trends, and follow-up to ensure concerns are addressed and resolved effectively.
• Maintain and improve control plans, check sheets, first-piece approvals, sampling methods, and quality documentation.
• Track quality metrics, including scrap, rework, RMA trends, customer complaints, and other KPIs; use data to drive improvement actions.
• Provide assigned KPIs to management on a monthly basis.
• Support inspections, testing, audits, and quality documentation required by customers, suppliers, and internal standards.
• Participate in internal, customer, and supplier audits; prepare supporting documentation as needed.
• Work with suppliers on quality concerns, material issues, and specification compliance.
• Partner with Production, Planning, Maintenance, Engineering, and Operations to resolve daily quality and operational issues.
• Develop, document, and improve standard work, job instructions, layouts, workflows, and manufacturing processes.
• Analyze production bottlenecks, downtime, scrap, labor usage, and capacity to identify and drive solutions.
• Lead and support Lean, 5S, and Kaizen activities to improve safety, efficiency, quality, and material flow.
• Review engineering drawings, specifications, and change notices to support manufacturability and quality requirements.
• Train production employees on new processes, quality requirements, and documentation expectations.
• Support ERP accuracy related to BOMs, routings, part setup, and material usage.
• Communicate clearly across shifts, departments, plant leadership, and corporate engineering or quality teams.

Skills

Root cause analysis

5 Why

Ishikawa

DMAIC

PFMEA

CAPA

Reading engineering drawings

GD&T

Data analysis

Cross-functional collaboration

Lean

5S / Kaizen

Problem solving

Education

Bachelor's degree in Mechanical/Industrial/Manufacturing Quality

Tools

ERP systems

Microsoft Office

BOMs management

Routings management

Job description

Coilmaster Corporation in Phoenix, AZ is seeking a Quality Manager to lead the plant's quality function, improving processes, reducing defects, and ensuring products meet customer, regulatory, and company standards. You will serve as a key technical resource for problem-solving, CAPA, and continuous improvement initiatives across QA, production, and engineering.

The role requires a Bachelor’s degree in a related field or equivalent experience, 2–5 years in manufacturing quality, and proven