Quality Leader: Data-Driven Manufacturing Excellence

PSG, a Dover company; Cincinnati (OH); On-site; USD 118,151 - 148,924; Full time

Benefits offered by this job

401(k) savings plan

Medical, dental and vision insurance

Wellness programs

Discounted employee programs

Job summary

PSG, a Dover company, Cincinnati quality leadership opportunity to own manufacturing, customer and supplier quality and the site QMS. Build a proactive, data-driven culture that prevents defects, improves reliability, and reduces the cost of poor quality.

You will drive cross-functional quality initiatives, collaborate with Engineering, NPD and Regulatory Affairs, and ensure readiness through audits, CAPAs and robust control plans. Onsite at Cincinnati facility with competitive pay and benefits.

Qualifications

• Bachelor’s degree in Engineering or other related technical field.
• 7+ years of Quality, Manufacturing Quality, Supplier Quality, or Quality Systems experience, with 2+ years leading people or cross‑functional quality programs.
• Demonstrated experience leading a manufacturing quality function in a technical, industrial, assembled‑product, electronics, plastics, fluid‑handling, equipment, or similar manufacturing environment.

Responsibilities

• Lead the Cincinnati Quality team and provide clear direction, coaching, prioritization, and accountability across customer quality, manufacturing quality, supplier quality, inspection, QMS, and corrective‑action processes.
• Own and continually improve the site Quality Management System, including quality procedures, document control for QMS records, internal audits, management reviews, calibration, corrective and preventive actions, quality alerts, and audit readiness.
• Drive measurable improvement in quality performance using data from customer complaints, RMAs, audit failures, rework, incoming inspection, supplier performance, and cost of poor quality.
• Lead customer quality processes, including complaint investigations, CAR/CAPA responses, customer audits and surveys, quality communications, containment actions, and cross‑functional problem solving for key accounts.
• Support Operations by preventing and resolving manufacturing quality issues, improving inspection methods, strengthening production quality audits, supporting work instruction effectiveness, and ensuring appropriate quality controls are in place before product reaches the customer.
• Lead supplier quality in partnership with Supply Chain, including supplier qualification, incoming inspection strategy, supplier performance reviews, SCARs, vendor corrective actions, supplier visits, and risk‑based controls for critical components.
• Partner with Engineering and NPD teams to embed quality planning into product development, design reviews, validation planning, ECO/change control, PFMEA, control plans, first article/first‑off approvals, and product reliability improvements.
• Support Engineering‑led Regulatory Affairs by ensuring supplier changes, component changes, product changes, and corrective actions are properly documented, risk assessed, and traceable to QMS requirements. Escalate any changes that may affect product certification, listing status, customer requirements, or regulatory commitments.
• Facilitate recurring quality reviews that turn data into action, including Pareto analysis, root‑cause review, aging corrective actions, supplier quality trends, floor audit trends, customer complaint trends, and progress against quality improvement priorities.
• Build cross‑functional discipline around root cause and corrective action using structured problem‑solving methods such as 8D, 5 Why, fishbone, PDCA, DMAIC, and mistake‑proofing.
• Develop Quality team capability through standard work, training, career development, performance management, and clear expectations for ownership and urgency.
• Perform other duties as assigned.

Skills

PFMEA

Control Plans

APQP/PPAP

Capability Studies

Root Cause Analysis

8D

5 Why

SPC

Corrective Action

Education

Bachelor’s degree in Engineering

Tools

MS Office

Power BI

Oracle ERP

MES

Quality databases

Issue tracking

Job description

PSG, a Dover company, Cincinnati quality leadership opportunity to own manufacturing, customer and supplier quality and the site QMS. Build a proactive, data-driven culture that prevents defects, improves reliability, and reduces the cost of poor quality.

You will drive cross-functional quality initiatives, collaborate with Engineering, NPD and Regulatory Affairs, and ensure readiness through audits, CAPAs and robust control plans. Onsite at Cincinnati facility with competitive pay and benefits.